An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.

In times of uncertainty and crisis, the mental health of individuals become a concern as added stressors and pressures can cause depression, anxiety, and stress. Today, especially with more people than ever experiencing these effects due to the Covid-19 epidemic and all that comes along with it, discourse around mental health has gained heightened urgency. While there have always been stigmas surrounding mental health, the continued display of these biases can add to an already distressing situation for struggling individuals. Despite the experience of mental health issues becoming normalized, it remains important for these issues to be addressed along with adequate education about mental health so that it becomes normalized and discussed in ways that are beneficial for society and those affected. Along with raising awareness of mental health in general, there should be a continued focus on treatment options, methods, and modes for healthcare delivery. The Research Anthology on Mental Health Stigma, Education, and Treatment explores the latest research on the newest advancements in mental health, best practices and new research on treatment, and the need for education and awareness to mitigate the stigma that surrounds discussions on mental health. The chapters will cover new technologies that are impacting delivery modes for treatment, the latest methods and models for treatment options, how education on mental health is delivered and developed, and how mental health is viewed and discussed. It is a comprehensive view of mental health from both a societal and medical standpoint and examines mental health issues in children and adults from all ethnicities and socio-economic backgrounds and in a variety of professions, including healthcare, emergency services, and the military. This book is ideal for psychologists, therapists, psychiatrists, counsellors, religious leaders, mental health support agencies and organizations, medical professionals, teachers, researchers, students, academicians, mental health practitioners, and more.

Mental health and wellbeing has become an increasingly important issue that impacts communities in multiple ways. A critical discussion on the understanding and access of mental health services by people from diverse backgrounds is important to improving global healthcare practices in modern society. Mental Health Policy, Practice, and Service Accessibility in Contemporary Society provides innovative insights into contemporary and future issues within the field of mental healthcare. The content within this publication represents the work of medical funding, social inclusion, and social work education. It is a vital reference source for post-graduate students, medical researchers, psychology professionals, sociologists, and academicians seeking coverage on topics centered on improving future practices in mental health and wellbeing.

The culture of volunteerism, of selfless service to your fellow beings, must be an integral part of every person and community. This book brilliantly captures the spirit, essence and practical application of that culture. It provides frameworls and real experiences from the field that can assist universities, civic, institution and others in moving forward their community engagement programmes more vigorously, effectively and deeply. While based primarily on the rich Malaysia experience, the Universiti Sains Malaysia has produced an excellent broad-based and unique resource that will also have.

Strategic Supervision is a brief, practical guide to the most important aspects of supervisory leadership and personnel management within the social work environment. This is an applications-oriented book aimed at helping practitioners to problem-solve, lead teams and support multi-cultural and other forms of diverse staffing. A hands-on guide, designed for working with employees having performance difficulties and explaining how using a clear, but thorough, performance planning and review process is essential to best practice. It also offers a management tool for working with Equal Employment Opportunity, Affirmative Action and other nondiscriminatory practices in hiring and promotion activities.

As a social worker, you could work in a variety of different organisations, each with their own purpose, culture and structure. Understanding and examining the complex issues involved in the management and organisational context of social work practice is crucial for practitioners and managers. This book helps you to develop strategies for ethical, reflective and relational practice, covers key themes including leadership, supervision, risk and decision making and emphasises the importance of active participation for positive change. Thoroughly updated, and with new Practice Examples demonstrating the relationship between theory and practice, this is essential reading for both undergraduate and postgraduate students of social work, as well as practising social workers.

This book discusses the demand for migrant labour both conceptually and empirically with a focus on the UK.

Presenting an empowerment-oriented management approach, this ground-breaking how-to guide covers the most recent innovations and current theories you need to create a successful social service organization. This all-in-one guide to service organization management best practices will help you gain the skills you need to effectively lead and empower your staff. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: Values and ethics Organizational structure Diverse clientele and access to services Barriers to service delivery Cultural competency Fight for social justice Financial resource management Evaluating program outcomes Control of the external environment A must-have reference, An Empowering Approach to Managing Social Service Organizations will help practicing professionals and students on the cusp of leadership improve service delivery to clients, make improvements in workplace conditions, acquire critical resources and retain the leadership power needed to survive in a turbulent social, political and economic environment.

Here is an outstanding reference book of major readings in the field of social work in health care. Practitioners, educators, researchers, and students can use this landmark two-part volume to review dominant themes and critical issues in today’s practice environment and to understand the evolution of current trends and emerging policies and programs. In this one desktop source book, hundreds of references relevant to the health care social work field are immediately accessible. Education, policy, practice, and research issues integral to social work’s expanding role in health care are the main focus, with each chapter highlighting a theme of enduring importance to the field. Other outstanding articles related to the chapter’s theme are cited in the appendix to each chapter which also includes a selected bibliography of suggested topical readings. Comprehensive new book filled with information vital to social workers in the health care field! Over 900 pages of scholarly articles by the foremost social work leaders in health care! 9 categories embrace the range of social work activity in the health care field! Exciting new ideas and practical suggestions for everyday dilemmas! Hundreds of references immediately accessible in one desktop source! Selected bibliography of topical headings provides sources for even more relevant articles! A MUST HAVE volume for instructors and students! Deepen your understanding of all aspects of social work practice in health care with this superb volume! Here is an outstanding reference book of major readings in the field of social work in health care. Practitioners, educators, researchers, and students can use this landmark two-part volume to review dominant themes and critical issues in today’s practice environment and to understand the evolution of current trends and emerging policies and programs. Social Work in Health Care makes hundreds of references relevant to the health care social work field immediately accessible in this one desktop source book. Education, policy, practice, and research issues integral to social work’s expanding role in health care are the main focus, with each chapter highlighting a theme of enduring importance to the field. Other outstanding articles related to the chapter’s theme are cited in the appendix to each chapter which also includes a selected bibliography of suggested topical readings. Find answers and ideas for everyday dilemmas in this all-inclusive, information-packed volume! Social workers practicing in the rapidly expanding health care field call upon a repertoire of skills to fulfill a variety of functions including direct patient care and contact with patients’families, education, and influencing organizational policies on their clients’behalf. The in-depth scholarship and the diversity of multiple approaches to health care social work, as presented in Social Work in Health Care, will have a strong impact on the field. Through the intertwining network of education, policy, practice, and research issues in the book, and professsional discussion of those topics, a beginning point exists from which social workers can develop principles to guide their social work activities in the medical and health fields.