Easy-to-follow step-by-step guidance through Microsoft Office applications makes it ideal for self-paced learning. This title provides clear and accessible guidance on developing the key skills required for the New Clait qualification and assumes no prior knowledge. It is accessible for students, workers and adult returners alike. Each book is accompanied by a CD-ROM containing data files required to complete the exercises in the books. Featuring a wide range of graded activities to reinforce learning and skills development to provide a broader understanding of why activities are carried out in particular ways, it is written for Microsoft Office XP, but also suitable for Office 2000.

Written to the new CLAIT specifications for Windows XP, this easy to follow, step-by-step course book should help every student gain the knowledge, skills and competencies required for the brand new CLAIT qualification. The book is designed for home study as well as for a workshop environment, enabling a flexible approach to learning. It provides clear and accessible guidance on developing the key skills required for the New CLAIT qualification and assumes no prior knowledge.

Comprehensive coverage of Microsoft Office 2000 for all CLAIT and IBTII students. This accessible textbook ensures your students acquire the knowledge, skills and ability to succeed in CLAIT and IBTII qualifications.

Winning Cooperation from Your Child provides parents and therapists with a comprehensive, home-based behavioral recovery program for oppositional, defiant, and aggressive children. In response to the national epidemic of defiant and aggressive behavior, Kenneth Wenning offers a range of specific techniques to promote cooperative behavior in children. This unique book can be used either as a self-help resource for parents or to support a collaboration between a parent and a therapist toward a common goal—a child's rapid behavioral recovery. These methods will enable parents to help defiant children develop "psychological armor" and behavioral and emotional control when provoked, teased, or frustrated as well as prevent parents from overreacting or underreacting to the child's disobedience. The aim is to nurture in the child the capacity for accurate self-reflection, a prerequisite for taking responsibility for his or her own actions.

The post-16 sector is the focus of great change in education and this book provides all teaching professionals with a guide to exploring and developing successful teaching in this new environment. With contributions from education experts and subject specialists, this book addresses the issues that now face teachers at post-16. It guides readers through the new requirements in a simple and accessible way; looks at teaching and learning issues in detail and considers the professional development of those teaching at this level. Essential reading for all post-16 teachers in schools and colleges.