Survey and 5 case studies on the measurement of productivity in the federal public services of USA. Research methods.

Congressional committee print reporting on civil servants' labour productivity in the central government in the USA - covers size and labour cost of federal labour force, and discusses methodologys for measurement of and trends in productivity, problems related to corruption, etc. References and statistical tables.

This book is about how new and underutilized types of big data sources can inform public policy decisions related to workforce development. Hawley describes how government is currently using data to inform decisions about the workforce at the state and local levels. He then moves beyond standardized performance metrics designed to serve federal agency requirements and discusses how government can improve data gathering and analysis to provide better, up-to-date information for government decision making.