A practical guide with a sense of humor, explaining how to streamline, produce, and manage documentation, from ISO 9001-compliant procedures and forms to employee handbooks and technical manuals. Covers traditional techniques as well as documentation practices for safety programs, continuous improvement projects, and self-directed work teams. Inclu

This innovative guide brings together practical solutions to the documentation challenges faced by today's organizations. From company policies and desk instructions to Baldrige and the ISO 9000 requirements, it applies a customer and quality-based systems approach to streamlining and managing your documentation system. This second edition is an organized toolbox of powerful methodology and metrics that shows companies how to steer clear of cumbersome and obsolete documentation and gives numerous examples of the tremendous opportunities - and pitfalls - presented by technology such as the Internet and web-based documentation management software. The Society for Technical Communication (STC) awarded this book the Touchstone 2001 award.

Did Detective Jack DeAngelis actually commit a series of increasingly violent crimes or is he clairvoyant? Why are his nightmares being brought into reality? Jack DeAngelis combines his detective skills with the psychological insights of Daniel Cooper, a psychiatrist who he consults about his freightening dreams.

Let's face it, the collaboration process can be a pain in the neck. The Nimble Collaboration: Fine-Tuning Your Collaboration for Lasting Success, shows collaborations how to become leaner, more responsive, more flexible, and ultimately, more productive. In their bestselling book, Collaboration Handbook: Creating, Sustaining, and Enjoying the Journey, Michael Winer and Karen Ray describe how to form a successful collaboration. In The Nimble Collaboration, Ray guides existing partnerships into the next stage: becoming more effective. Part I presents the ""three Rs"" of nimble collaboration: results that are clearly defined, relationships that are deft, and a structure that is resilient. Readers will learn how to determine, describe, and evaluate the specific results everyone wants to achieve—and keep them at the heart of each step they take. The book shows readers how to build trust, reinforce roles, and avoid turf issues and hidden agendas. Part II walks through real-life applications in two typical collaborations: service integration collaborations, and complex problem-solving collaborations. Detailed case studies demonstrate nimbleness in action and give collaborations concrete problem-solving ideas. Throughout the book are samples, examples, and how-tos based on the author's many years of experience consulting with real people in real collaborations across the United States. A special section explains how to write the various documents that bind partners together on paper, including a memo of agreement and a formal governance agreement. Collaborations that involve government agencies, nongovernmental organizations, community-building groups, nonprofits, law enforcement, education, health, housing, arts, social services, business, foundation—you name it—will find hands-on help for making their collaboration satisfying and productive.

Move into iOS development by getting a firm grasp of its fundamentals, including the Xcode IDE, the Cocoa Touch framework, and Swift 2.0—the latest version of Apple's acclaimed programming language. With this thoroughly updated guide, you'll learn Swift’s object-oriented concepts, understand how to use Apple's development tools, and discover how Cocoa provides the underlying functionality iOS apps need to have. Explore Swift’s object-oriented concepts: variables and functions, scopes and namespaces, object types and instances Become familiar with built-in Swift types such as numbers, strings, ranges, tuples, Optionals, arrays, dictionaries, and sets Learn how to declare, instantiate, and customize Swift object types—enums, structs, and classes Discover powerful Swift features such as protocols and generics Catch up on Swift 2.0 innovations: option sets, protocol extensions, error handling, guard statements, availability checks, and more Tour the lifecycle of an Xcode project from inception to App Store Create app interfaces with nibs and the nib editor, Interface Builder Understand Cocoa’s event-driven model and its major design patterns and features Find out how Swift communicates with Cocoa’s C and Objective-C APIs Once you master the fundamentals, you'll be ready to tackle the details of iOS app development with author Matt Neuburg's companion guide, Programming iOS 9.

With increased pressure from digital natives, now is the time for established companies to address outdated and antiquated practices in order to respond quickly to the ever-increasing speed of market changes. The pace of change in business today is such that it is becoming easier to go from a legendarily high-performing company to liquidation in a short period of time. Getting to Nimble shares the stories of organizations that were able to successfully transform their people practices, processes, technology, ecosystems and strategy for the digital era. The book also covers once dominant companies like Circuit City and Kodak that neglected to change and were impaired or died as a result. Highlighting a framework to follow along with best practices that others can emulate, Getting to Nimble includes case studies from major organizations such as Capital One, FedEx, CarMax, The Washington Post, Domino's Pizza, Walmart and the country of Estonia.

Move into iOS development by getting a firm grasp of its fundamentals, including the Xcode 9 IDE, Cocoa Touch, and the latest version of Apple’s acclaimed programming language, Swift 4. With this thoroughly updated guide, you’ll learn the Swift language, understand Apple’s Xcode development tools, and discover the Cocoa framework. Explore Swift’s object-oriented concepts Become familiar with built-in Swift types Dive deep into Swift objects, protocols, and generics Tour the lifecycle of an Xcode project Learn how nibs are loaded Understand Cocoa’s event-driven design Communicate with C and Objective-C Once you master the fundamentals, you’ll be ready to tackle the details of iOS app development with author Matt Neuburg’s companion guide, Programming iOS 12.

Move into iOS development by getting a firm grasp of its fundamentals, including the Xcode IDE, the Cocoa Touch framework, and Swift—Apple’s new programming language. With this thoroughly updated guide, you’ll learn Swift’s object-oriented concepts, understand how to use Apple’s development tools, and discover how Cocoa provides the underlying functionality iOS apps need to have. Explore Swift’s object-oriented concepts: variables and functions, scopes and namespaces, object types and instances Become familiar with built-in Swift types such as numbers, strings, ranges, tuples, Optionals, arrays, and dictionaries Learn how to declare, instantiate, and customize Swift object types—enums, structs, and classes Discover powerful Swift features such as protocols and generics Tour the lifecycle of an Xcode project from inception to App Store Create app interfaces with nibs and the nib editor, Interface Builder Understand Cocoa’s event-driven model and its major design patterns and features Find out how Swift communicates with Cocoa’s C and Objective-C APIs Once you master the fundamentals, you’ll be ready to tackle the details of iOS app development with author Matt Neuburg’s companion guide, Programming iOS 8.