Welcome to “Operations Management” a comprehensive manuscript designed to equip aspiring business leaders with the essential knowledge and skills required to navigate the dynamic landscape of operations within organizations. This book is tailored specifically for MBA students, acknowledging the unique perspectives, challenges, and responsibilities that come with pursuing advanced degrees in business administration. Operations management is a cornerstone of effective business strategy, influencing an organization’s efficiency, competitiveness, and overall success. As MBA students, your journey involves mastering the art and science of operations to make informed decisions that drive sustainable value. In this text, we delve into the core concepts of Operations Management, starting with an insightful exploration in Unit-I. We examine the introduction, nature, and scope of production and operations management, exploring its objectives, evolution, and the nuanced differences between manufacturing and service operations. This unit also sheds light on the relationships with other functional areas of management, recent trends in operations, and the crucial roles and responsibilities of Production and Operations Managers. Throughout this journey, real-world examples and practical applications are interwoven with theoretical concepts to provide a comprehensive learning experience. We encourage you to engage actively with the content, apply critical thinking to practical problems, and embrace the challenges posed by each chapter. As you embark on this exploration of Operations Management, our hope is that this book serves as a valuable companion, enriching your MBA education and preparing you for the intricate decisions you’ll face in the professional realm. Happy learning!

"Covers the core concepts and theories of production and operations management in the global as well as Indian context. Includes boxes, solved numerical examples, real-world examples and case studies, practice problems, and videos. Focuses on strategic decision making, design, planning, and operational control"--Provided by publisher.

Since the beginning of mankind on Earth, if the "busyness" process was successful, then some form of benefit sustained it. The fundamentals are obvious: get the right inputs (materials, labor, money, and ideas); transform them into highly demanded, quality outputs; and make it available in time to the end consumer. Illustrating how operations relate to the rest of the organization, Production and Operations Management Systems provides an understanding of the production and operations management (P/OM) functions as well as the processes of goods and service producers. The modular character of the text permits many different journeys through the materials. If you like to start with supply chain management (Chapter 9) and then move on to inventory management (Chapter 5) and then quality management (Chapter 8), you can do so in that order. However, if your focus is product line stability and quick response time to competition, you may prefer to begin with project management (Chapter 7) to reflect the continuous project mode required for fast redesign rapid response. Slides, lectures, Excel worksheets, and solutions to short and extended problem sets are available on the Downloads / Updates tabs. The project management component of P/OM is no longer an auxiliary aspect of the field. The entire system has to be viewed and understood. The book helps students develop a sense of managerial competence in making decisions in the design, planning, operation, and control of manufacturing, production, and operations systems through examples and case studies. The text uses analytical techniques when necessary to develop critical thinking and to sharpen decision-making skills. It makes production and operations management (P/OM) interesting, even exciting, to those who are embarking on a career that involves business of any kind.

A focused coverage geared specifically to the requirements of introductory modules in Operations Management;Incorporates recent work in such areas as international service and small business operations;An applied, case-study driven approach which enables students to learn more effectively and independently.

This book takes a pedagogical approach that is participative and interactive, involving the case study method of learning. Chapters start with an Indian case study of a well known company. This is used as a capstone case for the chapter. The student will find this an easy learning experience as data and additional information for these enterprises is readily available. The selection of such cases makes classroom learning truly suited to the Indian business environment.The value driven approach to Operations Management is used in structuring the text into three modules. The first module discusses the infrastructure function of Operations Management. Infrastructure function is considered to be product, process, capacity and location. Module Two describes the structure of the operations function. This includes quality and other product transformation processes. Module Three focuses on the organization, people and processes i.e. the job, the work, and the workplace. In addition, most of the mathematical techniques have been separated into supplements attached to the relevant chapters. Software solutions for the techniques have been explained in the text. Every mathematical technique is exemplified with a number of solved problems. Unlike many Production and Operations Management texts, this book covers E-commerce, Industrial Safety, Maintenance, Environmental Management (Green Productivity) and new technological trends in the discipline. These sections should add to the significance of exploring how firms can gain competitive advantage and promote sustainable development at the same time. The last section of the book comprises of a selection of cases from The Indian Institute of Management at Ahmedabad. The cases encompass the entire spectrum of Indian Industry the private and the public sectors, professional and family managed business organizations, service and manufacturing industries, single industry and conglomerates. The cases relate to Operations Strategy, Supply Chain Management, Capacity Planning, New Products, Manufacturing Technologies, etc. The Case Studies are of world class. Prof. Tirupati, one of the authors of the case studies, according to Management Science, has penned one of the top 100 management articles in the 50 years.The book is comprehensive, lucid and easy to read and understand. It should be of great value both to students and faculty.

The material is concerned with fundamental activities of organizations - how they provide goods and services. The increase in international competition has seen a resurgence of interest in the development of this field.

EBOOK: Operations Management 2/e

Production and Operations Management in business administration focuses on planning, controlling, and improving processes to efficiently manufacture products or deliver services, optimizing resources and customer satisfaction.