Offers information from selected transit agencies about the operational practices used to provide Americans with Disabilities Act (ADA) paratransit services and identifies factors perceived by transit personnel to have influenced the selection of service delivery methodology. It focuses on the state of the practice in paratransit contracting and service delivery methods to comply with ADA paratransit provisions.

"TRB's Transit Cooperative Research Program (TCRP) Report 160: Paratransit Emergency Preparedness and Operations Handbook includes guidance, strategies, tools, and resources to help paratransit service providers plan and prepare for, respond to, and recover from a range of emergencies. The guidance has applicability to urban, suburban, rural, and tribal paratransit operating environments. The project that developed TCRP Report 160 also a PowerPoint presentation describing the entire project. A link to the HTML version of TCRP Report 160 will be available on this site by the second week of March 2013."--Pub. info.

Recent technological advances have made feasible new and improved approaches for organizing and delivering local passenger transportation. This book draws on a selection of papers presented at the International Paratransit Conference in Monterey in October 2014 to capture these exciting developments.

TCRP Report 136: Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance will be of interest to rural public transportation systems that provide demand-response transit (DRT) services and to the communities they serve. The Guidebook is a resource to assist DRT systems to measure, assess, and improve their performance, focusing on DRT systems in rural areas.

Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.

The first part documents the results of a national survey of the types of public transit services being provided by private-for-hire vehicles (PHVs). The second part of the report summarizes eight case studies and draws conclusions from the analysis of these case studies. The case study sites are Ann Arbor, Michigan; DuPage County, Illinois; Houston, Texas; Los Angeles, California; Montgomery County, Maryland; Portland, Oregon; Seattle, Washington; and the state of Wisconsin.

The scope of this synthesis is to (1) search out useful information on the use of computer-aided scheduling and dispatch (CASD) in demand-responsive transit (DRT) services, (2) develop an amalgamation or compendium of the current knowledge and successful practices used in computerizing the functions necessary to efficiently and effectively operate such DRT services, and (3) report on measures used to resolve specific problems in planning and implementing CASD. The ultimate objective in compiling a considerable storehouse of information is to make this information available to the public transit community. Private and nonprofit organizations that are providing DRT services will similarly benefit from a review of these results.