This report examines how the Post Office closure programme is being implemented and areas where it could be improved. The Network Change Programme began in July 2007 and the final consultation is scheduled to end in October 2008. This challenging timetable has meant that consultation has been curtailed, and the whole process has been rushed. The Committee does not accept that a reduction to 7,500 offices is acceptable, and a minimum of 11,500 fixed outlets is recommended. Post Office Ltd should be clearer in its approach to public consultation about closures. The Committee is also concerned that access criteria - proximity of population to offices, local transport and geographical constraints - have not been fully taken into account, nor the principle of services being fully accessible to all. The process has been improving with more experience, but there is still room for further improvement and clarity.

The Committee's report considers two key issues: the maintenance of a universal service and the continuation of a sustainable Post Office network across Scotland. The report welcomes assurances that Scotland would not be made exempt from the universal service obligation. Further clarification is needed on Ofcom's power to designate more than one universal service provider. Ofcom should be required to consult with consumers, small businesses and vulnerable users in remote, rural and island communities in Scotland before it recommends any changes to the existing USO. There are considerable advantages to a long, stable and robust relationship between Royal Mail Group and Post Office Ltd and the Committee recommends that a ten year Inter Business Agreement should be reached prior to any sale of Royal Mail. On the Post Office network, the Bill makes no provision for the number of Post Offices and does not set out criteria for access to the network, a matter of concern because the current criteria could be met by 7,500 branches rather than the existing 11,500 branches. This could lead to many closures in Scotland. The Committee recommends that the Government gives assurances to preserving the existing network of branches. Elements of Outreach Post Offices, which replaced 102 Post Office branches in rural and remote parts of Scotland, are not sufficiently robust or reliable to provide an adequate service, according to the Committee, and it fears the new Post Office Local risks downgrading the service further. Improvements should be delivered as a matter of urgency.

For Vol. 1, Report, see (ISBN 9780215532725)

The Government believes that the current network of Post Offices is unsustainable and has outlined plans for restructuring, which involve closures, relocations and new delivery mechanisms. This report examines this strategy, the distance based criteria that would guide closures, the consultation on the plans at a local level, the future viability of the network, the services the post offices could provide to ensure their viability and the nature of the successor to the Post Office Card Account.

This is the Committee's third report on the Post Office: the first (3rd report session 2007-08, HC 292-I, ISBN 9780215513663) looked at the progress of the programme in which the post office network will be reduced to some 11,500 branches; the second (6th report, HC 577, ISBN 9780215520739) commented on the responses to the first Report, and raised particular concerns about the financial transparency of Post Office Ltd and Royal Mail Group, its parent company, about the adequacy of funding for outreach services, and about the relationship between Post Office Ltd and mail services. The Committee made the unusual decision to take oral evidence from Post Office Ltd and Postwatch between publishing its sixth report and receiving the Government response. This evidence has confirmed two of the Committee's concerns: the costs to Post Office Ltd of delivering Royal Mail Group services; and the financial support to sub-postmasters for providing outreach services. Royal Mail Group and Post Office Ltd should provide clear information on: what services Royal Mail Group expects Post Office Ltd to deliver for it; how Royal Mail Group determines the price it pays for these services; and how much it actually currently costs Post Office Ltd to deliver them. The Committee remains concerned that the funding provided for outreach services may be inadequate, and recommend that the National Audit Office investigate the financial arrangements for outreach services.

Royal Mail Group : Ninth report of session 2005-06, Vol. 2: Oral and written Evidence

The book explores the complex and shifting geographies of rural Wales in the twenty first century. It draws on a broad range of recent academic and policy research to provide the most comprehensive and critical account of the spaces, places and environments of rural Wales to date. The book highlights recent processes of change as well as important continuities with the past. It also indicates the ways in which the contemporary geographies of rural Wales are bound up with rather complex connections between society, culture, economy and environment. The book consists of 16 specially commissioned chapters written by human geographers and sociologists with considerable expertise in rural studies. It is structured around five main themes. The first is concerned with society and community and explores changing rural demographics, the cultural impacts of in-migration, alternative communities and community action in rural Wales. The second theme is economy and employment, with chapters on labour markets, the eco-economy, migrant workers and market towns. The focus of the third theme is farming and food and the changing agri-food agenda in Wales. Welfare and services constitutes the fourth theme of the book with attention given to poverty and community responses to service provision in rural areas. The final theme of the book is environment, which is explored through discussions of environmental sustainability and the post-productivist turn in forestry. The book uses these accounts of the social, economic and environmental geographies of rural Wales to provide a broader critique of rural geography and rural studies in the UK and other developed countries.