The book contains a unique and refreshingly new perspective on education, training and development (ETD) practices in the 21st century workplace context. It moves away from merely revamping known and traditional principles of ETD to providing the reader and student with practical tools and new perspectives on the changing and broadening role of the ETD practitioner in the workplace. It contains new and transformative models, practical applications and guidelines for students and readers on the South African outcomes-based approach to ETD, the profession and practice of ETD, including quality assurance aspects.

The book focuses on how knowledge is being transformed and managed at companies for competitive advantage and as well as for economic benefits. Companies should take it upon themselves to appoint people who are capable of uplifting their knowledge base and enhancing their organization’s intellectual property; they should appoint people who are in a position to learn fast and adjust to internal as well as to external forces of change. Thus, training and development should form part and parcel of a company that is prepared to move ahead of its competitors. Through the right channels of addressing constant changes that are taking place in the market, the company should have a special way of doing business and of possessing special knowledge that will put it ahead of its competitors. The book is written in the academic format but can be well understood by readers who are not experts in the field, as academic jargon is used to the minimal. It is written in simple language which could be understood by readers who have a reasonable mastery of the English language. The book has 58 pages, 16 606 words; it also has 3 figures and 2 tables. The glossary is provided at the end of the chapters to assist the readers who may not be familiar with certain concepts.

hese Proceedings represent the work of contributors to the 13th European Conference on Management Leadership and Governance, ECMLG 2017, hosted this year by the Cass Business School, City, University of London on 11-12 December 2017. The Conference Chair is Dr Martin Rich. The conference will be opened with a keynote address by Dr Helen Rothberg from Marist College, Poughkeepsie, USA with a speech entitled Everything I Know about Leadership I Learned as a Bartender. On the second day the keynote will be delivered by Dr Amanda Goodall from City, University of London on the topic of Why we need core business experts as leaders. ECMLG is a well established platform for individuals to present their research findings, display their work in progress and discuss conceptual advances in many different branches of Management, Leadership and Governance. At the same time it provides an important opportunity for members of the community to come together with peers, share knowledge and exchange ideas. With an initial submission of 160 abstracts, after the double blind, peer review process there are 61 academic papers, 8 PhD Papers and 2 Work in Progress papers in these Conference Proceedings. These papers reflect the truly global nature of research in the area with contributions from, Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Finland, Germany, Hungary, Iran, Ireland, Israel, Kazakhstan, Kenya, Lithuania, Malaysia,

Global interest in African studies has been rapidly growing as researchers realize the importance of understanding the impact African communities can have on the economy, development, education, and more. As the use, acceptance, and popularity of African knowledge increases, it is crucial to explore how this community-based knowledge provides deeper insights, understanding, and influence on such things as decision making and problem solving. African Studies: Breakthroughs in Research and Practice examines the politics, culture, language, history, socio-economic development, methodologies, and contemporary experiences of African peoples from around the world. Highlighting a range of topics such as indigenous knowledge, developing countries, and public administration, this publication is an ideal reference source for sociologists, policymakers, anthropologists, government officials, economists, instructors, researchers, academicians, and graduate-level students in a variety of fields.

This brand new and innovative core textbook fuses topics from the related fields of organizational behaviour and human resource management to provide new insight into the interconnectedness of these important and complementary areas. The text takes an integrated and dynamic approach to the study of how work and people are organized and puts the human at the centre of human resource management and organizational behaviour. The accessible student-centred focus and wide range of learning features makes the book an ideal course text for students at all levels. Combining a strong applied approach with a concise and jargon-free writing style, this book will help readers to understand underlying principles and apply them to their future careers as managers and HR practitioners. This textbook caters for undergraduate, postgraduate and MBA students studying modules that synthesise human resource management and organizational behaviour topics. It is also an ideal text for those studying any HRM module that takes an applied approach.

Providing both a depth and breadth of examples of ethical dilemmas which coaches may face as part of their practice, this book is the first comprehensive handbook of case studies in the field, supporting coaches in developing their ethical awareness and competence. The world of coaching has become increasingly complex over the past two decades. While the professional bodies have all released codes of conduct or ethical guidelines, these at best deal with general principles and serve as a point of reference for reflection. Ethical Case Studies for Coach Development and Practice is an essential accompaniment for coaches. Written by seasoned practitioners, this companion coaching case study book offers a more personal perspective on ethics in practice. Its simple structured layout and focus on ethical dilemmas make it an attractive course supplementary text and resource for practitioners. Divided into two sections, the guide explores the following themes: ethical development, coach education, one-to-one coaching, individual and group supervision, team coaching, external coaching assignments, internal coaching, digital and AI coaching, power in coaching, and the promotion of coaching. This book is a vital resource for coaches at all levels of experience in their professional coach journey, and for those with more experience in the development of ethical thinking and practice such as supervisors, consultants in leadership development, human resource professionals, and students on coaching postgraduate programmes and in private coach education.

Indispensable for managers and management students, this handbook illustrates how to effectively manage people and offers practical insight in human resource departments. Discussions concerning South African labor legislation, human resource planning, motivating and retaining staff, and managing labor relations in the workplace are included in this useful guide.

Learning and Development Practice in the Workplace is the ideal textbook for anyone studying CIPD L&D qualifications and apprenticeships at Level 3 or Level 5, as well as for practitioners new to an L&D role. This book covers what is required of an L&D professional and how to meet and exceed these expectations, how to align L&D activity with organisational strategy and, crucially, how to identify learning needs and design effective L&D practice. This new edition of Learning and Development Practice in the Workplace has been fully updated, reflecting the new CIPD Profession Map, and now has dedicated chapters on the different approaches to learning delivery, including face-to-face training and facilitation, technology-based learning, coaching, mentoring and social and collaborative learning. There is also expert guidance on learner engagement including insights from neuroscience and psychology, as well as advice on evaluating the impact of L&D. With case studies, activities and examples throughout, this new edition is an indispensable guide for students and new practitioners alike. Online supporting resources include lecture slides, annotated web links and self-test questions.

The leading authorities in the field produced this comprehensive resource, which provides strategies and methods for fostering Transformative Learning (TL) practice in a wide variety of higher and adult education settings. The book answers relevant questions such as: What are effective practices for promoting TL in the classroom? What is it about TL that is most helpful in informing practice? How does the teaching setting shape the practice of TL? What are the successes, strengths, and outcomes of fostering TL? What are the risks and challenges when practicing TL in the classroom?