Dr Godfred Boahen is a Policy and Research Officer at the British Association of Social Workers (BASW), UK. Dr Fran Wiles is a qualified social worker registered with the Health and Care Professions Council and Senior Lecturer in Social Work at the Open University, UK. What does it mean to be ‘professional’ in social work? Which professional skills and values should you develop as a social worker or student of the field? Can developing self-management help social workers to refine their professional skills? This accessible yet rigorous text, written by authors with extensive social work experience, advances the theory that there is one guiding thread behind the skills and capabilities associated with professionalism: self-management. This novel insight gains its relevance from the fact that social workers are increasingly expected to demonstrate high standards of professionalism when working with service users and colleagues but often lack the support to achieve this end. The authors also show that professionalism entails the deployment of appropriate skills to motivate and empower service users to change problematic behaviours. Whether the reader is a student of social work, working with children and families or with adults, or looking to draw on self-management skills in planning their continuing professional development (CPD), this concise effort offers the reader a rich exploration of professional practice. Divided into theory and practice, the book includes: • Sociological theories on professionalization and the role of values in practice. • Advice for developing self-management, emotional intelligence and self-efficacy through an exploration of evidence-based literature, research notes and case studies. • Guidance on professional social work communication skills, with particular attention to power relations in selecting appropriate communication methods in different contexts and with diverse people. • Safeguarding in the light of professionalism and critical analysis. • Leadership skills, and professional development to achieve leadership within a wider team or agency. *** This book forms part of the Social Work Skills in Practice series. The series focuses on key social work skills required for working with children and adult service users, families and carers. The books offer both theoretical and evidence-informed knowledge, alongside the application of skills relevant to day-to-day social work practice. They are an invaluable resource for pre-qualifying students, newly-qualified social workers, academics teaching and researching in the field, as well as social work practitioners, including practice educators, pursuing continuing professional development.

The first text of its kind to address the connection between communication practices and quality patient care outcomes provides future and practicing patient caregivers basic communication knowledge and skills.

Over the past three decades, professions across the European Union have faced significant and radical challenges. This book analyses three professional groups involved in the academic and health sectors and how they are affected by different national Welfare State models such as Mediterranean, Scandinavian and Anglo Saxon.

This book begins from the perspective that organizational effectiveness will be improved if the individuals within the organization are engaged in developing professionally. It takes the individual as the key resource of any institution and the notion of professional development as the key to the learning of educational managers. This book offers both theoretical and practical perspectives on the key components of professional development linking reflection and knowledge with skills and capabilities. It then takes educational managers on to consider the systems and tasks which they have to undertake in managing the professional development of others - from selecting the right person for the job to setting up appropriate appraisal systems. This book provides educational managers and those interested in the field with an introduction to the processes and skills which they will need in managing educational establishments both now and in the future. This volume forms part of the Leadership and Management in Education series. This four book series provides a carefully chosen selection of high quality readings on key contemporary themes in educational management: professional development, reflection on practice, leadership, team working, effectiveness and improvement, quality, strategy and resources. The series will be an important resource for classroom teachers and lecturers as well as those holding designated management posts in schools and colleges and will provide a valuable basis for professional development programmes.

Helps counselors-in-training develop their sense of identity as advocates and seekers of social justice Distinguished by a potent social justice and multicultural perspective, this comprehensive introductory text for counselors-in-training delivers foundational concepts through the lens of advocacy and intersectionality. This book emphasizes exploration of the individual and collective effect of local, national, and global social issues on clients and their communities, and imparts real world experiences from authors and clinical experts who provide personal accounts of challenges and successes in their practices. The text examines key evidence-based counseling theories with an in-depth focus on trauma-informed counseling and prompts reflection and dialogue about critical issues in counselor development. It introduces specific counseling micro-skills, techniques, and modalities and describes the varied settings in which counselors can practice. Engaging activities that foster self-analysis and self-actualization illuminate the path to becoming a professional counselor. Chapters encompass several features that promote high-level thinking and reinforce understanding of content. These include reflection exercises that relate chapter content to individual counselor identity, learning objectives at the beginning of each chapter, Voices from the Field to bring counseling to life, Call to Action features to help students put learning into action, case studies, Group Process activities, and additional resources. Abundant instructor activities include Instructor’s Manual, Test Bank, PowerPoints, and recorded video podcasts. Key Features: Addresses the foundations of counseling through the perspective of multiculturalism, advocacy, social justice, and intersectionality Emphasizes understanding of the individual and collective effect of social issues on clients and their communities Includes recorded interviews with clinical experts and Voices from the Field Weaves the concept of trauma-informed counseling throughout Covers such trending topics as telemental health, the influence of climate change, psychedelic assisted therapies, and the effect of social media on counseling, and neuroscience Offers engaging self-actualization and reflection activities to enhance counselor training Each chapter includes learning objectives, Call to Action features, Think About This reflection exercises, Group Process activities, case studies, and more Offers an abundant ancillaries package including Instructor’s Manual, Test Bank, chapter PowerPoints, and video podcasts

Formerly published by Chicago Business Press, now published by Sage Professional Selling, 2e covers key sales concepts and strategies through the approach of highlighting detailed aspects of each step in the sales process, from lead generation to closing. Coauthored by faculty from some of most successful sales programs in higher education, this insightful text also offers unique chapters on digital sales, customer business development strategies, and role-play.

This is an open access book. Covering both theories and practices in Technical Vocational Education and Training (TVET) teacher development, this book provides up-to-date discussions and recommendations on issues relating to TVET teacher development in the digital age. It caters for the needs of in-service teachers and trainers, as well as TVET leaders who want to upscale their professional learning and development in terms of vision, knowledge, expertise, and industry skills needed in the transition to the digital era. What is particularly useful to TVET teachers/trainers are the proposed competency development framework, competency indicators, and the assessment instrument. Drawing on extensive research regarding TVET teachers’ competency development and today’s industry needs, the proposed framework and indicators can be readily used to inform the self-assessment of one’s professional competency level, so as to plan one’s career trajectory accordingly. Teachers and trainers may also find the exemplary cases of teachers’ professional development from various countries inspiring and motivating. The book also serves as a useful reference for TVET leaders, administrators and teacher trainers. The book's competency framework, indicators, and strategies are an adaptable reference for planning professional development policies, evaluation mechanisms, and programs for teachers.

Overwhelming empirical evidence indicates that new social workers, particularly those going into child welfare or other trauma-related care, will discover emotional challenges including the indirect or secondary effects of the trauma work itself, professional burnout, and compassion fatigue. However, the newly revised CSWE Educational Policy and Accreditation Standards (EPAS) does not mandate the inclusion of content related to self-care in social work curriculum or field education. In a textbook that bridges the gap between theoretical and pragmatic approaches to this important issue in human service work, Jason M. Newell provides a potential resolution by conceptualizing self-care as an ongoing and holistic set of practice behaviors described as the key to professional resilience. To address the effects of trauma-related care on direct practitioners, Newell provides a comprehensive, competency-based model for professional resilience, examining four key constructs—stress, empathy, resilience, and self-care—from a range of theoretical dimensions. For those who work with vulnerable populations, the tendency to frame self-care solely within organizational context overlooks the importance of self-care in domains beyond the agency setting. Alternatively, he uses a framework grounded in the ecological-systems perspective conceptualizing self-care as a broader set of practice behaviors pertaining to the whole person, including the physical, interpersonal, organizational, familial, and spiritual domains of the psychosocial self. Alongside professional self-care practices at the organizational level, Newell makes a case for the pragmatic role of recreational activities, time with family and friends, physical health, spirituality, and mindfulness. The application of a comprehensive approach to self-care practice has potential to empower practitioners to remain resilient and committed to the values, mission, and spirit of the social work profession in the face of trauma.

Self-management is a term that was used as early as the 1960s when it was applied during the rehabilitation of chronically ill children. Subsequently, self-management was applied as formalized programs for a variety of populations and health issues. In reflecting on self-management, it is important to note that it would be difficult for individuals not to be aware of their specific health behaviors, which could include unhealthy behaviors. As self-management has evolved, essential skills identified include behavioral modeling, decision making, planning, social persuasion, locating, accessing and utilizing resources, assisting individuals to form partnerships with their health care providers and taking action. These are key skills that would benefit health professional educators, clinicians and patients. This book, consisting of three parts, provides insights into the aspects of self-management as it relates to its definition and application. It highlights how self-management can be applied to various long-term health conditions, for different populations or target groups and in different contexts. The text provides an overview of self-management and the rationale for its applications by illustrating its use in specific clinical conditions and in different sub-populations and target groups. Academics can use the book as a textbook when teaching postgraduate and undergraduate students about self-management as a technique to facilitate community reintegration for individuals living with long-term conditions. It can also be used by clinicians to enhance their management of individuals with long-term conditions. Furthermore, researchers can use the text to expand and support their research in this area.

Professional Skills in Sport Psychology Consultancy raises awareness of intrapersonal and interpersonal professional practice skills. The book chapters focus on the aspiring practitioner’s personal and professional development when working with all kinds of recipients of psychological support in sport including individual athletes, teams, coaches, parents, and administrators. Organized in two sections – intrapersonal processes and interpersonal dynamics – this new book steers readers through the many subtle and complex factors that impact on the professional relationships that ultimately influence successful outcomes and provides guidance for students, researchers, and practitioners about the many intrapersonal and interpersonal processes involved in the working alliance, professional relationship, and sport psychology consultancy. Professional Skills in Sport Psychology Consultancy is a core text for upper-level undergraduate and postgraduate sport psychology students, sport psychologists undergoing professional training, and early career sport psychologists.