TRB's National Cooperative Highway Research Program (NCHRP) Synthesis Report 323: Recruiting and Retaining Individuals in State Transportation Agencies examines various state and Canadian province departments of transportation (DOT)employee recruiting and retention strategies, and highlights those practices that might have the greatest potential for success and implementation in other DOTs.

TRB's National Cooperative Highway Research Program (NCHRP) Synthesis 349: Developing Transportation Agency Leaders examines practices and innovative approaches that address the development of transportation leadership in today's work environment. The report covers demographics, recruitment and retention, leadership training, and succession management.

TRB's National Cooperative Highway Research Program (NCHRP) Report 685: Strategies to Attract and Retain a Capable Transportation Workforce includes straight-forward, implementable practices that transportation Human Resources (HR) managers and hiring professionals can use to help improve the recruitment and retention of qualified employees in their organizations. The report provides information on workforce challenges, industry strategies, and detailed descriptions of noteworthy practices within each of 15 recruitment and retention categories. Volume II: Supplemental Material is available online as an ISO image, which can be used to produce a CD-ROM. Volume II includes an introductory document summarizing the content of the supplemental materials and provides full case studies and summaries of other example practices related to the recruitment and retention practices. Links to the ISO image and instructions for burning a CD-ROM from an ISO image are provided.

TRB's Transit Cooperative Research Program (TCRP) Report 139: Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems explores resources for fixed-route bus, general public demand response, and Americans with Disabilities Act (ADA) paratransit systems resources to assist in the recruitment, development, and retention of managers. The Guidebook is accompanied by CRP-CD-77, which provides Model Job Descriptions for 32 broad job titles that indicate the structure and content for job descriptions for manager jobs. The CD-ROM is also available for download from TRB's website as an ISO image. A separate report presenting the research methodology, the results of a literature review, and the results from focus groups held with 15 other non-transit public and private sector organizations used in production of TRCP Report 139 is available online.

TRB Special Report 275 - The Workforce Challenge: Recruiting, Training, and Retaining Qualified Workers for Transportation and Transit Agencies calls upon surface transportation agencies, the private sector, educational institutions, unions, and employees, to establish training as a key priority. The report recommends that this broad coalition work to expand existing federal and academic resources, create an institutional focus for the issue, and establish human resources management as a strategic function within the transportation community.Special Report 275 Summary

TRB's Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services. Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142.

[This is] "a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management. [It] is separated into modules that may be used independently or together [...]. Information across the modules is in the form of example successful programs, state-of-the-art initiatives, industry effective practices, and directions to implement and measure those practices. The results of this research may be used by human resource professionals and transportation policy makers in implementing more effective human resource business-planning processes"--Foreword.