How does a smart organization model enable self-governments to lead local and regional development in a sustainable and resilient manner? What are key aspects of smart organizations impacting the success of self-governments in attracting and retaining residents, entrepreneurs, and investors? Smart organizations became a relevant construct in economic and management sciences. They supply many practical applications for self-governments and public sector organizations that are looking for effective ways to leverage their resources and capabilities in the local and regional development process. This research monograph indicates how factors of smart organizations in local administration lead to sustainable and resilient development processes. In parallel, the monograph is a practical guide for local government managers looking for the best, international practices in collecting, researching, and interpreting data for making decisions that influence the competitiveness and market position of locations they govern.

This book seeks to identify and to examine factors and mechanisms underlying the growth and development of smart cities. It is commonplace to discuss smart cities through the lens of advances in ICT. The resulting overemphasis on what is technologically possible downplays what is politically, socially and economically feasible. This book, by analysing the smart city through a variety of perspectives, offers a more comprehensive insight into and understanding of the complex and the open-ended nature of the growth and development of a smart city. A solid conceptual framework is developed and employed throughout the chapters, and a selection of case studies from Europe, Asia, and the Arab Peninsula grants the readers a hands-on perspective of the matters discussed. The chapters included in this book address a set of questions, including: How do the twin-processes of digitalization and smartification unfold in the context of the smart city agenda? How do these processes relate to the concepts of smart city 1.0, 2.0., 3.0. and 4.0? In which ways have the spatial aspects of city functioning been influenced by the intrusion of ICT? In which ways do the same processes contribute to the attainment of the UN Sustainable Development Goals (SDGs)? What are the implications of smartification and the emergence of smart organizations (public, private, and voluntary) for the spatial development of smart cities? Do ICT and its application in the city space boost the processes of revitalization and how does ICT influence the process of gentrification? To what extent and how does the intrusion of ICT-enhanced tools and applications in the city space impact on a city’s relationship with its broader territorially defined context? Are the administrative borders and divisions inherent in the fabric of a city becoming less/more porous? How should urban sprawl be conceived in the context of the smart city debate? This book will have a broad appeal to academics, students, and policy makers with interests in urban planning, sustainable development, cities, economics, technology, sociology, urban studies, digitalization, SDGs, wellbeing, and resilience.

This book offers a multidisciplinary strategy for finding new and more effective human-computer interaction approaches, in particular from a socio-technical perspective, that facilitate the exploration and exploitation of benefits that information technologies (IT) offer organizations. Though the relationship between IT and organizations is certainly very strong, it is also one of the greatest obstacles to securing benefits from their interaction. The participation of organizational users in the planning and design stages of IT interfaces is the main area of human-computer interaction, where a wealth of contributions are positively enriching both the academic and management discussions. Thus, a new approach for managing this relationship is needed, one in which the different stakeholders are suitably taken into account. Moreover, the outstanding success of the 2.0 phenomenon offers an example of a relevant platform where human-computer interaction has been widely developed and exploited. Consequently, this will influence and already is influencing – the way IT and users interact with each other. The book is based on a selection of the best papers – original, double blind peer-reviewed contributions – from the annual conference of the Italian chapter of the AIS, held in Milan, Italy in December 2013.

Every organization faces the challenge of competing in the digital economy. An increasingly dynamic environment requires more flexible and resilient organizations. The spread of the COVID-19 pandemic revolutionized dormant concepts and standards, requiring innovative approaches to bring forth new scenarios. Redesigning the work environment is an issue that cuts across both academic and practical levels and involves reorganizing traditional business models. This book explores the potential of different approaches to work organization and proposes solutions to improve collaboration and efficiency in the work environment, while enabling a better balance between personal and professional life. The book includes an analysis of the public sector. By illuminating advantages and disadvantages, the research results contribute to discussion in the public organizations field, with the aim of proposing new strategic paradigms for sustainable and resilient future work environments.

The performance of public services is now more closely scrutinised than ever before. Every teacher, doctor, social worker or probation officer knows that behind them stands a restless army of overseers, equipped with a panoply of league tables, star ratings, user opinion surveys, performance indicators and the like with which to judge them. This increased scrutiny and performance measurement has undoubtedly produced improved public services. Yet we still have a limited understanding about how this information can be best used to bring about improvements in performance. What goes on inside the 'black box' of public organisations to move from information to action, or from 'knowing' to 'doing'? This book tackles this important question by reviewing a wide range of performance mechanisms. It explores how information about performance can be translated into improvements in services and, conversely, why this does not always happen in practice.

This edited research monograph collects nine unique research contributions on the concept of social sustainability and its connection to possibilities and hindrances for good work in organisations. Social sustainability, in organisational contexts, emphasizes the long-term well-being of stakeholders and communities. The authors in this book demonstrate how organisational long-term strategies should prioritise employee well-being, mental health, community engagement, and ethical supply chain management, inter alia. Readers, from undergraduate students to the research community, will learn how long-term social sustainability orientation is different from Corporate Social Responsibility, which responds to immediate stakeholder expectations. The United Nations' Sustainable Development Goals have nudged many organisations to implement social sustainability, and many authors in this book relate to UN concepts such as the SDGs or Global Compact’s definition of social sustainability. However, many organisations have come under scrutiny for acting merely ceremonial to live up to the current megatrends. In consequence, readers will take away that the line between genuine corporate mission and ceremonial lip services must be critically observed, and how this can be done in different areas. Key chapters of this book explore social sustainability, e.g., in higher education (as sustainable knowledge in business students), in corporate communication (employee identification, corporate volunteering, and corporate heritage), and in sustainable human resource management practices. Workplace toxicity, especially towards minorities, is explored, highlighting both the role of bystanders, and the financial repercussions of ignoring workplace harassment. Digital transformation's social implications, employee well-being, and the importance of psychological safety in startups are addressed. The chapters, all together, signify the relevance of meaningful work for long-term societal cohesion and individual fulfilment.

"Thinking Government: Public Administration and Politics in Canada, fourth edition, is a comprehensive introduction to public administration and public sector management. This book places Canadian government and public administration within its political context and covers such important topics as the institutions of the federal government, financial and human resources management, and accountability and responsibility. Fully updated throughout, Thinking Government, fourth edition, is perfect for Canadian public administration courses."--

The book discusses smart governments and innovation in the public sector. In hopes of arriving at a clear definition of innovation in the field of public administration, the volume provides a wide survey of global policies and practices, especially those aimed at reducing bureaucracy and using information-communication technologies in public service delivery. Chapters look at current applications across countries and multiple levels of government, from public innovation labs in the UK to AI in South Korea. Providing concrete examples of innovation culture at work in public institutions, this volume will be of use to researchers and students studying new public management, public service delivery, and innovation as well as practitioners and professionals working in various public agencies.

Fair Trade constitutes a social-business initiative that plays a crucial role in the transition towards a "sustainable market economy", countering the major challenges of the 21st century. This research monograph reveals the mechanisms behind this process. It argues that Fair Trade constitutes a new type of market, "a Dispersed Hybrid Market (DHM)", that due to its specific features contributes to a more pro-social functioning of the entire market and taking responsibility for sustainable development by different market participants. It demonstrates, thus, what was underestimated about Fair Trade, and which is extremely important, that it can have a positive impact on the market in terms of sustainable transformation. The book is intended for researchers, lecturers, students, practitioners, and political decision-makers interested in sustainable development, Fair Trade, and transition towards sustainable markets, business, and economy. It contributes to better understanding of sustainability challenges explaining specifics of Fair Trade market, revealing paradoxes and barriers of its development and showing mechanisms of its spillover effects. It also develops arguments about the need to change the role of the state in the face of global challenges and to support such grassroots international initiatives as Fair Trade. Therefore the practical recommendations address both the desired directions of development of the self-governance of this initiative and the expected role of the state towards it, in particular possible ways to strengthen it.