This book shows readers the smarter way to sell -by building trusted consultative relationships with their customers. Whatever you are selling, this book will help you do it better, and feel better about doing it. By switching your focus from the hard sell to building more trust and adding more value, you will end up not just with more satisfied customers, but with more sales as well. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Rise faster with quick reads, real-life stories, and expert advice. It's not easy to navigate the world of work when you're exploring who you are and what you want in life. How do you translate your interests, skills, and education into a career you love? The HBR Work Smart Series features the topics that matter to you most in your early career, including being yourself at work, collaborating with (sometimes difficult) colleagues and bosses, managing your mental health, and weighing major job decisions. Each title includes chapter recaps and links to video, audio, and more. The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence. This specially priced six-book boxed set, available as a paperback or ebook collection, includes: Authenticity, Identity, and Being Yourself at Work Bosses, Coworkers, and Building Great Work Relationships Boundaries, Priorities, and Finding Work-Life Balance Experience, Opportunity, and Developing Your Career People, Performance, and Succeeding as a Manager Writing, Presenting, and Communicating with Confidence

"...the best book, hands down for any author looking to self-publish." "...a refreshing change from the hard-sell type of internet marketing I'd been exposed to previously." "I would have given this book 10 stars if I could!" "...a must-have for anyone who aspires to self publish." "Now having read many more on the subject (there are many), I can say without question this is THE BEST ONE." Your one-stop guide for everything self-publishing. Save time, money, energy and sell ebooks. Discover the best ways to: Maximize Social Media and Online Platform. Create a Professional Blog Site. Design Ebook Covers. Format and Upload for Amazon, Smashwords, Barnes & Noble, Apple and other Retailers. Convert Documents to any Format (epub, mobi, pdf and more). Create a Professional Website. Rise with SEO (search engine optimization) in Google-Bing rankings. Sell from your own Sites with a system that runs on Autopilot. Make Paperbacks. Use PR (public relations) to drive Traffic to You. and much more. Plus you can do all these things for free! Packed with information, examples, over 250 links to sites and software to accomplish goals at retailers and your own websites. Simple enough for beginners and relevant to experts who could use extra guidance. Like ten books in one, the only source for everything to succeed. Updated for 2013. Subjects: sell ebooks, ebook business, publish ebooks, self-publishing, writers, writers reference, writing, e-publishing, book marketing, kindle, indie authors

A comprehensive resource that covers all the key areas of smart grid communication infrastructures Smart grid is a transformational upgrade to the traditional power grid that adds communication capabilities, intelligence and modern control. Smart Grid Communication Infrastructures is a comprehensive guide that addresses communication infrastructures, related applications and other issues related to the smart grid. The text shows how smart grid departs from the traditional power grid technology. Fundamentally, smart grid has advanced communication infrastructures to achieve two-way information exchange between service providers and customers. Grid operations in smart grid have proven to be more efficient and more secure because of the communication infrastructures and modern control. Smart Grid Communication Infrastructures examines and summarizes the recent advances in smart grid communications, big data analytics and network security. The authors – noted experts in the field – review the technologies, applications and issues in smart grid communication infrastructure. This important resource: Offers a comprehensive review of all areas of smart grid communication infrastructures Includes an ICT framework for smart grid Contains a review of self-sustaining wireless neighborhood that are network designed Presents design and analysis of a wireless monitoring network for transmission lines in smart grid Written for graduate students, professors, researchers, scientists, practitioners and engineers, Smart Grid Communication Infrastructures is the comprehensive resource that explores all aspects of the topic.

Creating an eBook and publishing for Kindle and other e-readers is straightforward, fun and profitable, but if you have never done it before, it can also be daunting. This book shows how you can create an eBook, get it on sale and then shows how free eBook marketing techniques can be used to promote and sell your eBooks around the world.

Just be yourself, right? We're complex people. Professionally, we're recent graduates, employees, star performers, and first-time managers. But we're also best friends, devoted family members, sports fans, pet parents, social justice activists, or any other combination of these and other traits. How much of ourselves—from cultural self-expression, to thinking style and beliefs, to gender identity—should we bring to the workplace? Authenticity, Identity, and Being Yourself at Work is filled with practical advice from HBR experts who can help you answer this and other questions like: What does authenticity really mean at work? How do I disclose personal information without oversharing? In what ways can I overcome feelings of imposter syndrome? What should I do when who I am conflicts with those around me? This book will help you figure out how much of "you" to bring to work so that you feel more comfortable and confident in who you are and what you're bringing to your career. Rise faster with quick reads, real-life stories, and expert advice. The HBR Work Smart Series features the topics that matter to you most in your early career, including being yourself at work, collaborating with (sometimes difficult) colleagues and bosses, managing your mental health, and weighing major job decisions. Each title includes chapter recaps and links to video, audio, and more. The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence.

Build the career you want—on your terms. "Where do you see yourself in five years?" This question can make even the most ambitious of us feel a little nauseous. Starting out in the working world is hard enough, but thinking long-term about our careers—and whether we even want a capital-C "Career"—can be daunting. Luckily, there are steps we can take to build careers that fit our individual interests, needs, and skills. Experience, Opportunity, and Developing Your Career is filled with practical advice from HBR experts who can help you answer questions like: Should I choose to follow my passion, my purpose, or my values? How will I know if a job is really right for me? What's the best way to use my network? How can I make big decisions about my career? This book will help you define the career that fits you, so you can align your passions and values with your daily work. Rise faster with quick reads, real-life stories, and expert advice. The HBR Work Smart Series features the topics that matter to you most in your early career, including being yourself at work, collaborating with (sometimes difficult) colleagues and bosses, managing your mental health, and weighing major job decisions. Each title includes chapter recaps and links to video, audio, and more. The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence.

Communication is key. Effective communication is essential to standing out at work and excelling in your career. But when it comes to making a convincing point in a meeting, crafting the perfect email, or nailing a presentation, there's a lot to navigate. What kind of language do you use with a varied audience? Which channel is best for which message? How much do body language and Zoom backgrounds matter? And what should you not say? Writing, Presenting, and Communicating with Confidence is filled with practical advice from HBR experts that can help you answer questions such as: How can I prepare for the most difficult conversations? What can I do to improve my writing? What strategies can I use to overcome my anxiety about public speaking? How can I boost my presence and influence through persuasive communication? Writing, speaking, and communicating with confidence can be intimidating. This book gives you the tools to stand out and deliver your message more successfully. Rise faster with quick reads, real-life stories, and expert advice. The HBR Work Smart Series features the topics that matter to you most in your early career, including being yourself at work, collaborating with (sometimes difficult) colleagues and bosses, managing your mental health, and weighing major job decisions. Each title includes chapter recaps and links to video, audio, and more. The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence.

I'm not here to make work friends. Or am I? Managers, peers, work friends, mentors, frenemies, annoying people, romantic interests, your boss's boss, and so on. We probably spend more hours with our coworkers than with anyone else. So even if they're not all perfect, it's worth building connections with them that will provide you with support, help you network and learn, and keep your career moving forward. Bosses, Coworkers, and Building Great Work Relationships is filled with practical advice from HBR experts who can help you answer questions like: What's the best way to have a tough conversation with my boss? How do I connect with people and make real friends at work? When should I opt into (or out of) office politics? How can I build a strong professional network? This book will help you make so-so work relationships better, keep the bad ones from bringing you down, and build lasting connections with incredible people. Rise faster with quick reads, real-life stories, and expert advice. The HBR Work Smart Series features the topics that matter to you most in your early career, including being yourself at work, collaborating with (sometimes difficult) colleagues and bosses, managing your mental health, and weighing major job decisions. Each title includes chapter recaps and links to video, audio, and more. The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence.