"In Sorry About That, linguist Edwin Battistella analyzes the public apologies of presidents, politicians, entertainers, and businessmen, situating the apology within American popular culture. Battistella offers the fascinating stories behind these apologies alongside his own analysis of the language used in each. He uses these examples to demonstrate the ways in which language creates sincere or insincere apologies, why we choose to apologize or don't, and how our efforts to say we are sorry succeed or fail."--Provided by publisher.

"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better? Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things-mend fences, heal wounds, and bring more harmony into ourselves and our society at large. With wit, deep introspection, and laugh-out-loud humor, Ingall and McCarthy's guidance will help make the world a better place, one apology at a time"--

NO TO(O) SORRY, is an anthology comprising more heart winning poems and short stories. How long are we going to regret for something which can't be changed? And for what we should not regret, how to get rid of this regretting? Do you need an answer? You will get an answer through this eye-opening book. The happiest compiler of this book is Ms.Rhekha Logaperumal, who is herself a budding writer, co-author of many books. The special thing is, the pillars of this book are our Co-Authors who are just making us to free up our heavy heart filled with regrets and one can associate things in the book with their life. They even provide you all a beautiful journey from front to last page. The most special thing is majority of them are budding writers and this, " NO TO(O) SORRY", will be their first published work. Regrets are to learn, Not to earn, Depression! Happy reading!

At once a compelling murder mystery and a moving exploration of love and grief, critically acclaimed author Nicola Upson's eighth Josephine Tey mystery is a force to be reckoned with. In the summer of 1915, the sudden death of a young girl brings grief and notoriety to Charleston Farmhouse on the Sussex Downs. Years later, Josephine Tey returns to the same house--now much changed--and remembers the two women with whom she once lodged as a young teacher during the Great War. As past and present collide, with murders decades apart, Josephine is forced to face the possibility that the scandal which threatened to destroy those women's lives hid a much darker secret.

Everybody messes up. In relationships. In business. In life. It's a fact of human nature that we're flawed. People aren't inherently bad, but humans tend to do a lot of bad things. Everyone has engaged in behavior they're not proud of. We all have secrets, and we're all prone to traits and impulses we wish we didn't have. History, literature, and music for centuries have given us examples of falls from grace, tragedies, and fatal flaws. And then came the digital age. With the proliferation of social media, so much of our personal and professional behavior can suddenly find itself in the public view. What we do personally affects us professionally and vice versa. The human tendency to fail those who trust us has changed from a personal crisis to one with a large audience often clamoring for some measure of retribution. As humans, professionally and personally, we find ourselves at risk of lasting reputational damage if we don't find a way to recover and move forward. Beyond Sorry: How to Own Up, Make Good, and Move Forward After a Crisis lays out the framework for people to offer sincere and lasting apologies that can help turn around their careers or personal lives in the digital age. Redemption of one's reputation isn't easy. It takes more than a simple apology. That's what going beyond sorry means: taking the extra steps to ensure you can fight all the hurdles in your way. Beyond Sorry explores the steps one needs to take to move forward, including finding the right words, delivering the message with credibility, taking ownership of our actions and behaviors, and living a life that shows those around us that we're worthy of another chance.

A #1 Bestseller in Australia and Book Sense 76 Pick Life is pretty complicated for Elizabeth Clarry. Her best friend Celia keeps disappearing, her absent father suddenly reappears, and her communication with her mother consists entirely of wacky notes left on the fridge. On top of everything else, because her English teacher wants to rekindle the "Joy of the Envelope," a Complete and Utter Stranger knows more about Elizabeth than anyone else. But Elizabeth is on the verge of some major changes. She may lose her best friend, find a wonderful new friend, kiss the sexiest guy alive, and run in a marathon. So much can happen in the time it takes to write a letter... A #1 bestseller in Australia, this fabulous debut is a funny, touching, revealing story written entirely in the form of letters, messages, postcards—and bizarre missives from imaginary organizations like The Cold Hard Truth Association. Feeling Sorry for Celia captures, with rare acuity, female friendship and the bonding and parting that occurs as we grow. Jaclyn Moriarty's hilariously candid novel shows that the roller coaster ride of being a teenager is every bit as fun as we remember—and every bit as harrowing.

This book examines 52 apologetic allocutions produced during federal sentencing hearings. The practice of inviting defendants to make a statement in their own behalf is a long-standing one and it is understood as offering defendants the opportunity to impress a judge or jury with their remorse, which could be a factor in the sentence that is imposed. Defendants raised the topics of the offense, mitigation, future behaviour and the sentence in different ways and this book explores the pros and cons associated with the different strategies that they used. Because there is no way of ascertaining exactly how effective (or ineffective) an individual allocution is, case law, sociolinguistic and historical resources, and judges' final remarks are used to develop hypotheses about defendants' communicative goals as well as what might constitute an ideal defendant stance from a judge's point of view. The corpus is unique because, unlike official transcripts, the transcripts used for this study include paralinguistic features such as hesitations, wavering voice, and crying-while-talking. Among its highlights, the book proposes that although a ritualized apology formula (e.g., "I'm sorry" or "I apologize") would appear to be a good fit for the context of allocution and even appears to be expected, the use of these formulas carries implications in this context that do not serve defendants' communicative goals. I argue that the application of Austin's (1962) performative-constative continuum reveals that offense-related utterances that fall closer to the constative end are more consistent with the discursive constraints on the speech event of allocution. Further, I propose that the ideologies associated with allocution, in particular the belief that allocution functions as a protection for defendants, obscures the ways in which the context constrains what defendants can say and how effectively they can say it.

Second in the USA-Today bestselling Leigh Koslow Mystery Series! In this zoo, the most dangerous species isn't behind bars… With her fledgling advertising business a little short on cash, copywriter Leigh Koslow decides that a part-time job at the local zoo might be just what she needs. Unfortunately, stumbling onto a grisly crime scene behind the tiger run is not. When she realizes that the victim was her new boyfriend's ex, things look bad. But when the police discover that she was also Leigh's high school nemesis, things get worse. Getting out of this jam will require more than a little help from her friends, because if the law doesn't put Leigh away -- the real killer well might! "A witty tale peopled with very amusing characters…Claire does a fine job in plotting and the solution is bound to surprise you." --Romantic Times "Edie Claire is a bright new addition to the mystery world. Along with appealing characters and a blessedly lucid writing style, she delivers a solid plot that keeps the pages turning. NEVER SORRY is ever entertaining." --Margaret Maron "This is a riveting, mind-blowing book with an ending that will leave you in shock. This book is well written, and the plot is perfect for any mystery lover. The characters are well formed and very easy to picture. Leigh comes across as a caring, strong-willed amateur sleuth. I loved this one, and with the cliffhanger Ms. Claire leaves at the end, I can't wait for the next Leigh Koslow book." --Mystery News "A provocative puzzler with a real grabber of an ending. You'll never look at a zoo the same way again." --Selma Eichler Originally published in mass market paperback by NAL/Penguin, Putnam, Inc. in 1999.

An Armenian-American woman rediscovers her roots and embraces who she really is in this vibrant and heartfelt queer rom-com by debut author Taleen Voskuni. When Nareh Bedrossian’s non-Armenian boyfriend gets down on one knee and proposes to her in front of a room full of drunk San Francisco tech boys, she realizes it’s time to find someone who shares her idea of romance. Enter her mother: armed with plenty of mom-guilt and a spreadsheet of Facebook-stalked Armenian men, she convinces Nar to attend Explore Armenia, a month-long series of events in the city. But it’s not the mom-approved playboy doctor or the wealthy engineer who catch Nar’s eye—it’s Erebuni, a woman as immersed in the witchy arts as she is in preserving Armenian identity. Suddenly, with Erebuni as her wingwoman, the events feel like far less of a chore, and much more of an adventure. Who knew cooking up kuftes together could be so . . . sexy? Erebuni helps Nar see the beauty of their shared culture and makes her feel understood in a way she never has before. But there’s one teeny problem: Nar’s not exactly out as bisexual. The clock is ticking on her double life—the Explore Armenia closing banquet is coming up, and her entire extended family will be there, along with Erebuni. Her worlds will inevitably collide, but Nar is determined to be brave and to claim her happiness: proudly Armenian, proudly bisexual, and proudly herself for the first time in her life.

Sorry but I Love You is the story of the one that got awayafter you hooked it! Its the tale of love lost and how one gay man survived turbulent seas and frothy fun. Tim Forner knew it was a very good day when he met Danny Starling. Tight-muscular with white-blond hair, Danny had a smile to light up a room. He was a golden boy of the over thirty-five set, a center of attention at the pool on weekends at the Full Sun Resort. Tim loved every minute with him. Too bad he had a lover. But that came later. Too bad he had scruples. That came later too. Or did it? Tim had a lot to figure out, voted off the island. A handsome singing bodybuilder with New York connections and lots of lively friends add to the show. See you at the Cabana bar!