The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality functi

An operational manual for managers and executives of nonprofit organizations, this volume confronts what the author sees as a serious dilemma - the widespread lack of strategic thinking and planning in the public and private nonprofit world. This handbook organizes the concepts and practices in strategic planning and management that have been developed over the last several decades. Coverage of ways to implement strategic plans and initiatives is included. The methods and techniques introduced are keyed to practical applications, making this a useful working tool for practitioners and a useful resource for students of public and nonprofit management.

This new edition features the strategy change cycle, a proven planning process used by a large number of organizations; offers detailed guidance on implementing the planning process and includes specific tools and techniques to make the process work in any organization; introduces new material on creating public value, stakeholder analysis, strategy mapping, balanced scorecards, collaboration, and more; includes information about the organizational designs that will encourage strategic thought and action throughout the entire organization; and contains a wealth of updated examples and cases.

This UK/European text provides a much-needed summation of strategic management issues in nonprofit organizations, addressing both academic theory and current practice.

Strategic Management in Public Organizations: European Practices and Perspectives offers the first wide-ranging survey and assessment of strategic management practices at various levels of government and public service in European countries. It shows that strategic management is much more than a management tool imported from the private sector - it has become a key element of public management reforms, and European governments at all levels are developing ‘strategic state’ characteristics. Written by leading European experts on strategic management in the public sector and in government, this book presents evaluations and analysis based on empirical investigations. The book covers strategic management at different levels of government, explore the roles of different players, and incorporate theory and practice, with opening and concluding chapters by the editors that provide an overview of strategic management in the public services and a cross-societal discussion of practices, reforms, and lessons. It reflects not only developments in strategic management practices in the European public sector, but also the increasing importance of strategic capabilities for the modernization of public governance. This book is ideal for students in postgraduate management courses (MPA, MSc, or MBA) in Europe and elsewhere.

This UK/European text provides a much-needed summation of strategic management issues in nonprofit organizations, addressing both academic theory and current practice.

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25

Performance Based Budgetingis the next volume in the ASPA Classics series. It covers the most influential, paramount research articles published on public budgeting and finance. The book will surely be of great interest and use to anyone concerned with public budgeting, and anyone enrolled in, or teaching, a course on this topic in an MPA program or a doctoral program in public administration, public affairs, political science, or economics/public finance.

Drawing on the unique academic and professional experience of its author, Strategic Management in the Third Sector provides a comprehensive introduction to the strategic development of voluntary, community and social enterprise organisations. Roger Courtney introduces students to the different ways of thinking about a third sector organisation and its external environment, including strategic thinking and analysis, and strategy formulation and implementation. Key Features: - Comprehensive case study coverage, focusing on a wide variety of non-profit organisations - Provides genuine insight into the practical implications of managing in the third sector - Identifies a wide range of strategic models and tools that are of value to the development of third sector organisations - Considers the latest developments in social enterprise - Written by a leading expert in the field Strategic Management in the Third Sector is an essential text for all students of voluntary and third sector management, charity and social enterprise management, voluntary sector studies, charity management and public service management.