The development of information-based societies worldwide is now impacting public organizations and their delivery of services to citizens. Systems Thinking and E-Participation: ICT in the Governance of Society provides a systemic-based inquiry platform to explore boundaries, limits, and advantages of information and communication technology use in the public decision making processes. With theoretical and practical contributions, this publication examines the impact of governmental technologies useful to those involved with politics, sociology, and information systems.

The application of e-government technologies has led to increased public participation and social inclusion, while allowing for greater government transparency. These technologies provide accessibility to online content and services while offering the public an active voice in governmental issues. E-Governance and Social Inclusion: Concepts and Cases presents current and emerging research about the implementation of technology in government and its broad social implications. This handbook aims to be a comprehensive reference publication for academicians, researchers, practitioners, students, and managers with an interest in e-government content and the ability for the public to access and utilize this technology.

E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders.

This book discusses how systems thinking and approaches can aid management consultants in navigating the complexities of client advisory in current realities. It thereby brings to the forefront aspects of holism, flexibility and responsibility - the keys to success in today’s world. Management consultants are called in to offer an independent expert view of an organisation/ a situation and are expected to address some of the most pressing problems businesses face. The client does not exist in a silo, but in a complex environment that lies at the intersection of a range of internal and external factors that are often unseen and unpredictable. The organisation itself presents an alien territory that the consultant is expected to acclimatise to within a very short period of time, and come up with solutions that “insiders” would not have been able to visualise. The book presents a range of ideas, concepts and reference cases that are relevant and topical for consultants in their daily work. It argues that systems thinking allows holism and flexibility in management consulting – while holism is about the ability to encompass the environmental and organisational complexity, flexibility is about the ability to think creatively and adopt different approaches to accommodate this complexity. With commentaries, case studies, conceptual models and perspectives that cut across multiple industries, sectors and countries, this book is a valuable resource for academics and professionals alike. The book’s inner pages and its page on Springer.com contain additional comments providing perspectives of clients, industry experts and academia.

The implementation of effective decision making protocols is crucial in any organizational environment in modern society. Emerging advancements in technology and analytics have optimized uses and applications of decision making systems. Decision Management: Concepts, Methodologies, Tools, and Applications is a compendium of the latest academic material on the control, support, usage, and strategies for implementing efficient decision making systems across a variety of industries and fields. Featuring comprehensive coverage on numerous perspectives, such as data visualization, pattern analysis, and predictive analytics, this multi-volume book is an essential reference source for researchers, academics, professionals, managers, students, and practitioners interested in the maintenance and optimization of decision management processes.

The availability of various technological platforms enables individuals to feel a deeper sense of connectivity and contribution to their social circles and the world around them. This growing dependence on social networking platforms has altered the ways in which society functions and communicates. Social Media and the Transformation of Interaction in Society is a definitive reference source for timely scholarly research evaluating the impact of social networking platforms on a variety of relationships, including those between individuals, governments, citizens, businesses, and consumers. Featuring expansive coverage on a range of topics relating to social media applications and uses across industries, this publication is a critical reference source for professionals, educators, students, and academicians seeking current research on the role and impact of new media on modern society. This publication features authoritative, research-based chapters across a range of relevant topics including, but not limited to, computer-mediated communication, nonprofit projects, disaster response management, education, cyberbullying, microblogging, digital paranoia, user interaction augmentation, and viral messaging.

In the digital era, users from around the world are constantly connected over a global network, where they have the ability to connect, share, and collaborate like never before. To make the most of this new environment, researchers and software developers must understand users’ needs and expectations. Social Media and Networking: Concepts, Methodologies, Tools, and Applications explores the burgeoning global community made possible by Web 2.0 technologies and a universal, interconnected society. With four volumes of chapters related to digital media, online engagement, and virtual environments, this multi-volume reference is an essential source for software developers, web designers, researchers, students, and IT specialists interested in the growing field of digital media and engagement. This four-volume reference includes various chapters covering topics related to Web 2.0, e-governance, social media activism, internet privacy, digital and virtual communities, e-business, customer relationship management, and more.

In modern times, political and social reform often starts at the bottom of the socioeconomic ladder; common people with ordinary lives enact change through community organization and the desire to improve their own lives and the lives of those around them. Governments that support such movements can experience great advances and achievements in the long term. Cases on Grassroots Campaigns for Community Empowerment and Social Change presents a series of real-world studies on political and social activism in the information age, focusing on how empowerment of minority or underserved populations can serve to enact sweeping reforms regionally, nationally, or globally. This book is a critical resource for political and private actors, including government agencies, community organizers, political parties, and researchers in the social sciences. This reference work features research on timely topics such as women’s empowerment, poverty, social activism and social change, community building, and empowerment of individuals in a variety of socioeconomic settings and roles.

Mankind’s dependence on artificial intelligence and robotics is increasing rapidly as technology becomes more advanced. Finding a way to seamlessly intertwine these two worlds will help boost productivity in society and aid in a variety of ways in modern civilization. Androids, Cyborgs, and Robots in Contemporary Culture and Society is an essential scholarly resource that delves into the current issues, methodologies, and trends relating to advanced robotic technology in the modern world. Featuring relevant topics that include STEM technologies, brain-controlled androids, biped robots, and media perception, this publication is ideal for engineers, academicians, students, and researchers that would like to stay current with the latest developments in the world of evolving robotics.

As is true in most aspects of daily life, the expansion of government in the modern era has included a move to a technologically-based system. A method of evaluation for such online governing systems is necessary for effective political management worldwide. Proliferation of Open Government Initiatives and Systems is an essential scholarly publication that analyzes open government data initiatives to evaluate the impact and value of such structures. Featuring coverage on a broad range of topics including collaborative governance, civic responsibility, and public financial management, this publication is geared toward academicians and researchers seeking current, relevant research on the evaluation of open government data initiatives.