This volume documents the Second International Conference on Human Services Information Technology Applications (HUSITA-2), held in New Brunswick, New Jersey, June 1991. Following the keynote presentations are introduced sections covering health care/mental health, aging/disabilities/rehabilitation, substance abuse, family/children, community applications, instruction/education, government support for computerization, expert systems and their applications, administration/management, and ethics and societal issues. Includes a glossary of terms. Also published as Computers in Human Services, v.9, nos.1/2/3/4, 1993. Annotation copyright by Book News, Inc., Portland, OR

Make the most of what today’s technology has to offer in human services education! Distance education presents special challenges to social work education. Using Technology in Human Services Education: Going the Distance provides case studies and practical research on making the best use of this powerful new tool for teaching. Designed for both practitioners and educators, this fascinating book examines the use of technology in education and practice in the field of social work and other human services. Because setting up distance-learning programs can be expensive, Using Technology in Human Services Education suggests ways to reduce the impact on the budget, including setting up a consortium to merge resources with other schools. It also shows how to integrate traditional instructional approaches with the new technologies, how to make use of email and electronic discussion groups, and how to use the Internet to hone practice-related skills. In addition, it covers the current status of the technology itself. Using Technology in Human Services Education: Going the Distance explores ways to maximize the potential of distance education, such as: a framework for designing distance education courses that fully utilize the unique environments these courses offer a discussion of the impact of technological tools in teaching specific course content ways that SACs (Site Advisory Committees) can increase students’ socialization into their new professions ways that students need to be supported in order to feel a connection to a distance-learning program the use of GIS (Geographic Information Systems) to help meet and identify the information needs of a field placement agency Using Technology in Human Services Education offers creative approaches and practical advice for making the best use of the technology. Whatever your level of computer skill, from novice to hacker, this book will give you ideas you can use. No individual or institution interested in maintaining top quality in human services education should be without this book!

Featuring new and updated information on computer technologies, including networking and using the Internet as a necessary tool for professionals, Human Services Technology: Understanding, Designing, and Implementing Computer and Internet Applications in the Social Services will help individual human service professionals and agencies understand, design, implement, and manage computer and Internet applications. Combining several relevant fields, this informative guide provides you with the knowledge to effectively collect, store, manipulate, and communicate information to better serve clients and successfully manage human service agencies. Human Services Technology explains basic technological terms and gives you the history of technology uses before you explore other areas of Information Technology (IT). This essential guide will also improve your ability to find and understand recent research and information on important topics. Human Services Technology will expand your technical know-how and help you better serve clients by offering you proven methods and explanations, such as: describing terms--such as hardware, networking, and telecommunications--with easy-to-understand analogies and examples using IT applications to support social policies, improve service coordination among agencies, efficiently manage agencies in order to save time, support workers’decision making with information, and assist clients solving the problems that internal and external issues cause when determining IT needs, such as working with federal reporting requirements understanding and dealing with the 10 most critical IT issues for management Containing dozens of graphs, tables, and figures, this knowledgeable book will help you with any IT problem you encounter. Symbols by certain subjects in the book indicate that you can find more information and references on that issue through links on the book?s accompanying Web site. Human Services Technology will enable you to thoroughly understand and use IT to help you offer improved services to clients and manage agencies with increased efficiency and effectiveness.

In today’s information society, to make a real and lasting impact on human welfare takes applications of information technology aimed at enhancing access to all. HUSITA7-The 7th International Conference of Human Services Information Technology Applications: Digital Inclusion-Building a Digital Inclusive Society presents diverse viewpoints from around the globe, examining the latest applications of digital technology for social work education and practice. These conference presentations from respected international authorities discuss the application of ICT (information and communication technology) in various facets of human service to achieve the goal of a digital inclusive society where all have access to education and informational resources. HUSITA7-The 7th International Conference of Human Services Information Technology Applications examines the development and use of information technology in professional training, including the strengths and limitations of e-learning in social work curriculums along with the rationale behind a learning object approach. Research includes findings from educators in Canada describing the development and implementation of e-learning in social work programs and the qualitative study of technological content in an MSW curriculum. Various types of Web-based learning approaches are explored with an eye toward providing more effective teaching strategies. Various technological advances and approaches toward individual empowerment are described to facilitate greater societal inclusiveness. The book is well referenced and includes several helpful tables and figures. Topics in HUSITA7-The 7th International Conference of Human Services Information Technology Applications include: the learning object approach of e-learning for social work education challenges implementing e-learning in social work education a research study of the relationship between technology content in social work education and technology use in social work practice international partnerships in Web-based teaching effective integration of emotion into the content of Web-based learning the use of indigenous knowledge in content the use of Web CT for effective address of issues such as quality of teaching and communication bringing about social inclusion through effective digital government how technological advances impact assistive technology research on the Internet self-efficacy in older person’s learning of ICT a communication tool for the speech impaired improving social work service effectiveness through knowledge management (KM) the “SenSui” disability information resource in Japan HUSITA7-The 7th International Conference of Human Services Information Technology Applications is enlightening reading for librarians, social educators, social work students, researchers interested in ICT, and human service professionals.

Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.

Human factors are the scientific discipline concerned with the understanding of interactions among humans and other elements of a system, and the profession that applies theory, principles, data, and other methods to design to optimize human well-being and overall system performance. Human factor issues and the impact of technology on society is a topic that is only growing, and it is essential that it is considered as technology becomes more present in our daily lives. This not only impacts society now but is something to be considered for the future. It is also incredibly important for those in the human factors profession to consider the impact of technology for their work and for the users they are helping design for. Therefore, this topic has immense impact and is important to study from a research perspective to advance the understanding of how technology works, how we work, and how we as humans work within the context of the technology we use. Human Factors Issues and the Impact of Technology on Society examines the role of technology on society with a specific focus on human factors issues and how they are associated with and related to technology use in society. A few highlighted topics within this book are digital health technologies, learning technologies, ethics in social technology, ICT use in businesses, and sustainability. These topics are only a few of examples of how this book analyzes technology in all different facets of society, making it ideal for a wide audience including human factors practitioners, technologists, sociologists, policy makers, teachers, technology developers and designers, business professionals, ethicists, researchers, academicians, students, and anyone else seeking more information on how technology is impacting society through the viewpoint of human factors.

Valuing People and Technology in the Workplace: A Competitive Advantage Framework introduces a more proactive, strategic approach to bring employees into, and develop them within, an organization. Interpreting and accepting this concept requires managers to think of employees as they would think of technology. Technology, equipment, and systems are strategically aligned within organizations. Integrating the literature from strategic technology management, strategic human resource management, and human resource development and exploring how this integration can provide competitive advantage to organizations for better implementation of people and technology development initiatives is a potential solution. Valuing People and Technology in the Workplace: A Competitive Advantage Framework provides a comprehensive framework that can be used to develop and design case studies that could measure the identified values that people, technology, and strategy can provide to the organization. This book aims to serve as a guide for managers and leaders as they develop strategies to introduce new people and technology into the workplace.