Covers citation forms for federal, state, regional, and local documents as well as those of some international bodies, such as the United Nations (UN), League of Nations, Organization of American States (OAS), and the European Communities.

Covers citation forms for federal, state, regional, and local documents as well as those of some international bodies, such as the United Nations (UN), League of Nations, Organization of American States (OAS), and the European Communities. Includes citation rules for physical and virtual electronic formats.

Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;selecting and evaluating reference materials, with strategies for keeping up to date;assessing and improving reference services;guidance on conducting reference interviews with a range of different library users, including children and young adults;a new discussion of reference as programming;important special reference topics such as Google search, 24/7 reference, and virtual reference; anddelivering reference services across multiple platforms As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Government data and resources are uniquely useful to researchers and other library users. But without a roadmap, sifting through the sheer quantity of information to find the right answers is foolhardy. The first edition of this text is well established as an essential navigational tool for both LIS students and professionals; now this newly revised, peer-reviewed update is even more attuned to new sources and types of government information and how best to locate them. Unmatched in its scope, this book covers such key topics as the history of government information, from its colorful beginnings to the era of Wikileaks, Edward Snowden, and data breaches;how to think like a government documents librarian in order to find information efficiently, plus other research tips;all types of law resources and information, including public laws and the U.S. Code, Case Law and the judicial branch, and regulations;Congressional literature, from bills and committee hearings to the U.S. Congressional Serial Set;patents, trademarks, and intellectual property;census data, educational information, and other statistical resources;health information, with an in-depth look at the Patient Protection and Affordable Care Act and the trend toward and impact of online medical records; and science, environmental, and energy resources from agencies like the Environmental Protection Agency and the Department of Energy.Exercises throughout the text support instruction, while the approachable and well-organized style make it ideal for day-to-day reference use.

Revised and updated, this compendium helps readers identify and understand the scope of key government reference sources-traditional books (including publications catalogs and telephone directories); information clearinghouses; and materials in new formats, such as CD-ROMs, datafiles, and Internet sites. The authors focus on free information and depository materials-both readily available through toll-free phone numbers, mail or e-mail requests to agencies, or federal depository library collections. Materials are fully described in annotations that differentiate between similar materials, identify typical citation formats, and note common abbreviations

The information world has undergone drastic changes since the publication of the 3rd edition of The Oxford Guide to Library Research in 2005, and Thomas Mann, a veteran reference librarian at the Library of Congress, has extensively revised his text to reflect those changes. This book will answer two basic questions: First, what is the extent of the significant research resources you will you miss if you confine your research entirely, or even primarily, to sources available on the open Internet? Second, if you are trying to get a reasonably good overview of the literature on a particular topic, rather than just "something quickly" on it, what are the several alternative methods of subject searching--which are not available on the Web--that are usually much more efficient for that purpose than typing keywords into a blank search box, with the results displayed by relevance-ranking computer algorithms? This book shows researchers how to do comprehensive research on any topic. It explains the variety of search mechanisms available, so that the researcher can have the reasonable confidence that s/he has not overlooked something important. This includes not just lists of resources, but discussions of the ways to search within them: how to find the best search terms, how to combine the terms, and how to make the databases (and other sources) show relevant material even when you don't know how to specify the best search terms in advance. The book's overall structuring by nine methods of searching that are applicable in any subject area, rather than by subjects or by types of literature, is unique among guides to research. Also unique is the range and variety of concrete examples of what to do--and of what not to do. The book is not "about" the Internet: it is about the best alternatives to the Internet--the sources that are not on the open Web to begin with, that can be found only through research libraries and that are more than ever necessary for any kind of substantive scholarly research. More than any other research guide available, this book directly addresses and provides solutions to the serious problems outlined in recent studies documenting the profound lack of research skills possessed by today's "digital natives."

Integrates quantitative, qualitative, and mixed methods approaches, as well as specific up-to-date instruction in the use of statistical software programs such as Excel and SPSS. Pays equal attention to qualitative and quantitative approaches, and is the only book for Public Administration research methods with a dedicated, 4-chapter section on mixed methodologies, exploring fundamentals, research design, data collection, and analyzing and interpreting findings. Contains a new, dedicated chapter on Big Data research, all new exhibits and examples throughout the book, a new companion website to accompany the book containing PowerPoint slides for each chapter, and new exhibits, tables, figures, and exercises, as well as key terms and discussion questions at the end of each chapter. As with past editions, the 4e will be beloved by student and professors alike for its exceptional clarity, accessibility, and plentiful illustrations.

This brand new edition of Wolf's acclaimed work provides a self-contained, short course in essential library skills for patrons of college, high school and public libraries. The intent is to provide a quick and easy way to learn to do library research. The exercises contained herein give students hands-on experience by applying rules stated in the text to situations that approach real "research problems." Subjects addressed include a brief tour of the library; card catalogs and cataloging systems; filing rules; online public access catalogs; subject searching; bibliographies; book reviews and parts of a book; dictionaries; encyclopedias; handbooks; atlases; gazetteers; periodicals; newspapers; online database searching and reference sources; literature and criticism; e-books; government information and government documents; biographies; business, career and consumer information; non-print materials and special services; online computer use in libraries and schools; and hints for writing term papers. Instructors considering this book for use in a course may request an examination copy here.