Lists over fifteen hundred firms alphabetically. Entries are indexed by services, industries served, geography, and key officers of the firms.

New topics covered in this edition include: e-business consulting; consulting in knowledge management; total quality management; corporate governance; social role and responsibility of business; company transformation and renewal; and public administration.

The only source that focuses exclusively on engineering and technology, this important guide maps the dynamic and changing field of information sources published for engineers in recent years. Lord highlights basic perspectives, access tools, and English-language resources—directories, encyclopedias, yearbooks, dictionaries, databases, indexes, libraries, buyer's guides, Internet resources, and more. Substantial emphasis is placed on digital resources. The author also discusses how engineers and scientists use information, the culture and generation of scientific information, different types of engineering information, and the tools and resources you need to locate and access that material. Other sections describe regulations, standards and specifications, government resources, professional and trade associations, and education and career resources. Engineers, scientists, librarians, and other information professionals working with engineering and technology information will welcome this research

This book examines the globalization of the service industry and the radical alteration that this has caused to the role of government. It will be helpful to managers in service industries who wish to learn more about changes in the environment in which they operate, and it also is essential reading for government officials who deal with the services sector.