There are ways of being in the world that create a flourishing life and other ways that restrict that life, both for ourselves and others. Listening is one of these ways of being. Listening gives shape to speaking, inviting other people into a dialogue that impacts our everyday lives. Our acts of listening, like all communication, are shaped by our cultural and individual differences. Unfortunately, as people consider ways to ethically listen, they often abide by a set of conversational rules that do not reflect or benefit their own or others’ unique contexts and communities. In this book, Parks responds to gaps in scholarship related to listening in communication research and difference in ethics scholarship. Rather than imposing a rigid ethical norm that is unresponsive to diverse cultural practices, her proposed listening ethic is one that is highly contextualized and pluralistic and yet dares to make normative claims. Using discourse research methods that are both qualitative and quantitative, Parks goes beyond describing what listening is in a given context to what ethical listening should be. Empirical findings about listening from multiple communities that represent diverse ethnic, gender, and disability orientations are interwoven with insights from communication ethics to develop the first-ever dialogic ethics of listening that is empirically-based, culturally-grounded, and normative. Ten shared values emerge as guidelines for good listening in this ethic: be open, cultivate understanding, practice authenticity, engage in critical thinking, invest in relationship, care for the dialogue, focus on what matters, be intentionally present, remember the ongoing story, and be responsive to need. These values, while shared across cultures, may be expressed in a diverse and sometimes conflicting communicative practices. Ultimately, Parks proposes that ethical listening is best conceptualized as pursuit of sustainable hospitality in our dialogic interactions within and across difference. By understanding the ways that different people share listening values yet practice them differently, we can learn to trust each other and attest to the hope that ethical dialogue is possible.

How can an "ethics of listening" guide the media to contribute to the deepening of democracy in Africa? In Africa, the media plays a significant role in conflict management and resolution. Which conflicts the media report, which are ignored, and how conflicts are represented can have a profound impact on the outcomes. While the media can in some cases ensure the stability of African democracy, critics have pointed out that in other cases, the media actually increases tensions in areas of conflict. The media tends to privilege only elite voices, offering superficial coverage of marginalized groups in a way that increases polarization. In The Ethics of Engagement, Herman Wasserman explores the ethics of the media in conflicts that arise during transitions to democracy in Africa. He examines the roles, responsibilities, and obligations of media in contexts of high socioeconomic inequality. In doing so, he looks at ethnic and racial polarization in the histories of colonialism, post-colonial authoritarianism, and hybrid regimes. Taking a critical view of the normative guidelines and professional identities of journalism inherited from contexts outside of Africa, he argues that a more reciprocal and collaborative approach is needed. He develops a new ethics of engagement that would require the media to facilitate the resolution of conflicts across differences of ethnicity, citizenship, and class. A central point of this theory is the development of an "ethics of listening" which would enable the media to conceive of their role as facilitators in democratic deliberation and community-building. Wasserman applies his ethics of listening to case studies across the African continent. He finds that by following this new model of conduct, the media may actually deepen democracy and help de-escalate conflict. This original study provides a useful framework for reimaging the media's role in transitional democracies in Africa--and across the globe.

Focusing on three South African communities the authors dismiss the idea that some groups are voiceless, arguing that they are being deliberately ignored by dominant news media The dominant news media are often accused of reflecting an ‘elite bias’, privileging and foregrounding the interests of a small segment of society while ignoring the narratives of the majority. The authors of Tell Our Story investigate this problem and offer a hands-on demonstration of listening journalism and research in practice. In the process they dismiss the idea that some groups are voiceless, arguing that what is often described in such terms is mostly a matter of those groups being deliberately ignored. Focusing their attention on three very different South African communities they delve into the life and struggle narratives of each, exposing the divide between the stories told by the people who actually live in the communities and the way in which those stories have been understood and shaped by the media. The three communities are those living in the Glebelands hostel complex in Durban where over 100 residents have been killed in politically motivated violence in the past few years; the Xolobeni community on the Wild Coast, which has been resisting the building of a new toll road and a dune mining venture; and Thembelihle, a settlement south-west of Johannesburg that has been resisting removal for many years. The book concludes with a set of practical guidelines for journalists on the practice of listening journalism.

The essays in “The Crisis of American Democracy: Essays on a Failing Institution” seek to answer central questions about American democracy, such as: if American democracy is failing, what are the causes of this failure? What are the consequences? And what can be done to fix it? These standalone essays present diverse perspectives on some of the impediments to achieving a true democracy in the present-day United States of America, as well as prescriptions for overcoming these obstacles. Leading academics from across North America, contribute their perspectives on this timely debate.

RHETORICAL LISTENING IN ACTION: A CONCEPT-TACTIC APPROACH aims to cultivate writers who can listen across differences in preparation for thinking critically, communicating, and acting across those differences. Krista Ratcliffe and Kyle Jensen offer a rhetorical education centered on rhetorical listening as it inflects other rhetorical concepts, such as agency, rhetorical situation, identification, myth, and rhetorical devices. RHETORICAL LISTENING IN ACTION spans classical and contemporary rhetoric, reading key concepts through rhetorical listening and supported by scholarship in rhetoric and composition, feminist studies, critical race studies, and intersectionality theory. The book expands on how we think about and negotiate difference and the factors that mediate social relations and competing cultural logics. Along the way, Ratcliffe and Jensen associate creative and heuristic tactics with clearly defined concepts to give all writers methods for listening rhetorically to and understanding alternative viewpoints. For writers new to the concepts of rhetorical listening, four appendices show how these concepts illuminate rhetoric, language, discourse, argument, writing processes, research, and style.

Ethical questions feature prominently on today's cultural and political agendas. The Ethics of Cultural Studies presents an ethical manifesto for Cultural Studies, an exploration of its current ethical and political concerns, and of its future challenges. The book is concerned with ethics in the material world, and draws on examples as diverse as cloning and genetics, asylum and immigration, experiments in plastic surgery and in electronic and digital art, memories of the Holocaust, September 11th, and media representations of violence and crime. The Ethics of Cultural Studies is a groundbreaking intervention that sets the debate on ethics in cultural study, and offers an invaluable source of ideas for students of contemporary culture.

Reveals select post-Yugoslav literary and cinema works as groundbreaking exploratory achievements of global relevance.

How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well. Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation. This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.

This eBook is a collection of articles from a Frontiers Research Topic. Frontiers Research Topics are very popular trademarks of the Frontiers Journals Series: they are collections of at least ten articles, all centered on a particular subject. With their unique mix of varied contributions from Original Research to Review Articles, Frontiers Research Topics unify the most influential researchers, the latest key findings and historical advances in a hot research area! Find out more on how to host your own Frontiers Research Topic or contribute to one as an author by contacting the Frontiers Editorial Office: frontiersin.org/about/contact.

The early childhood programme of Reggio Emilia in Italy is acclaimed as one of the best education systems in the world and this book offers the unique insight of Carlina Rinaldi, the former director of the municipal early childhood centres in Reggio Emilia and successor to Loris Malaguzzi, one of the twentieth century’s leading pedagogical thinkers. Rinaldi has an enviable international reputation for her contribution to the Reggio approach and has given talks on the topic around the world. A collection of Rinaldi’s most important works, this book is organized thematically with a full introduction contextualising each piece. It closes with an interview by series editors Peter Moss and Gunilla Dahlberg, looking at Rinaldi’s current work and reflections on Reggio's past, present and future. Much of this material is previously unpublished and focuses on a number of questions: What were the ideas and legacy of Loris Malaguzzi? What is unique about Reggio Emilia? What are the issues in education today and what does it mean to be a teacher? How can educators most effectively make use of creativity?