Learn the latest statistics along with information on all your favorite players in the newest edition of the bestselling The Everything Kids’ Basketball Book, featuring great tips for mastering the game! Learn how to play like a pro—and win—the fun game of basketball! Filled with dozens of games, puzzles, and activities, this book shows kids how to be a wizard on the court, hitting jumpers like Jordan while also learning the importance of teamwork. Covering everything you need to know about basketball, The Everything Kids’ Basketball Book explains all the rules of the game, the history of the sport, and information on your favorite players. Featuring up-to-date records of the NBA, WNBA, NCAA, and Olympic basketball, you’ll learn how to stay active and healthy while playing the sport you love.

Learn the most up-to-date statistics along with information on all your favorite players in the newest edition of the bestselling The Everything Kids’ Basketball Book, featuring great tips for mastering the game! Filled with updated information and stats, new player profiles, and dozens of fun games and activities, The Everything Kids’ Basketball Book, 5th Edition shows kids everything they need to know about their favorite sport. They will learn all the rules of the game, the history of the sport, and discover new information about their favorite players and teams. Covering all aspects of the game, this book also features up-to-date records of the NBA, WNBA, NCAA, and Olympic basketball, highlighting the importance of teamwork and shows how to stay active and healthy playing the sport you love.

Learn all about basketball and how to become a better player in this entertaining and educational book full of fun puzzles and activities! The Everything Kids’ Basketball Book teaches kids everything they need to know about basketball. With thirty puzzles and activities, they’ll learn the rules of the game, the history of the sport, and everything about their favorite players. Featuring up-to-date statistics and records of NBA, WNBA, NCAA, and Olympic basketball, this guide highlights the importance of teamwork and how kids can stay active and healthy. The Everything Kids’ Basketball Book is a slam dunk!

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Social CRM is critical to business success in today's hyper-connected environment. Customers' expectations are so great and their demands so empowered that a Social CRM strategy must be built around collaboration and customers engagement, not traditional operational customer management. It's the company's response to the customer's control of the conversation that makes Social CRM work. Written by CRM guru Paul Greenberg, CRM at the Speed of Light, Fourth Edition, reveals best practices for a successful Social CRM implementation. Greenberg explains how this new paradigm involves the customer in a synergetic discussion to provide mutually beneficial value in a trusted and transparent business environment. Throughout this definitive volume, you'll find examples of the new strategies for customer engagement and collaboration being used by cutting-edge companies, along with expert guidance on how your organization can and should adopt these innovations. CRM at the Speed of Light, Fourth Edition, reviews the latest technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted CRM framework. Find out why Paul Greenberg was named the #1 CRM influencer by InsideCRM in the completely recast edition of this international bestseller. Praise for CRM at the Speed of Light "[This book] is a testament to Greenberg's profound grasp of the control revolution that is upon us. Customers seizing control from business. Citizens demanding control and accountability from their governments. Political campaigns and charities being rewarded by shifting power to their supporters. Quite simply, it is the definitive work for anyone committed to putting the social customer at the center of their operation." -- Brian Komar, Director of Interacitve Marketing and CRM, Center for American Progress "With great insights, great stories, and great information, Paul Greenberg analyzes the impact of every major industry development on vendor/customer relationships. Not only is he on top of his game, he makes reading this edition as enjoyable as it was to read the previous three. This is an absolute must-read for anyone serious about understanding how to best serve today's social customer." -- Brent Leary, CRM industry analyst and co-author of Barack 2.0: Social Media Lessons for Small Business "This edition is packed with new insights about how online conversations are changing the nature of customer relations. Think the CRM market is crazy now? Hitch a ride on Greenberg's shoulders because you ain't seen nothing yet." -- Paul Gillin, author of The New Influencers and Secrets of Social Media Marketing." "As we make the shift to SCRM, Paul's insights provide a much needed framework on how to navigate a more connected, social, and collaborative enterprise." -- R "Ray" Wang, Partner, Enterprise Strategy, Altimeter Group, LLC "Paul Greenberg is one of the most astute minds in CRM and social media today. His book remains the bible for companies employing CRM. The added focus on blending new and social media into Paul's philosophy of CRM will keep this as the first book companies reach for to enhance the customer relationship in the new century." -- Jay Dunn, Vice President of Marketing, Lane Bryant "Paul Greenberg shares his unparalleled expertise on the dramatic evolution from CRM 1.0 to CRM 2.0 with unique insightful examples. It is a must read for anyone looking to transform the potential of CRM into long-lasting competitive advantage in a rapidly changing business environment." -- Jujhar Singh, Senior Vice President, SAP CRM Product Management