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BOOK EXCERPT:
Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind. This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.
Product Details :
Genre |
: Psychology |
Author |
: Stephanie J. Morgan |
Publisher |
: John Wiley & Sons |
Release |
: 2012-01-04 |
File |
: 415 Pages |
ISBN-13 |
: 9781119943099 |
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BOOK EXCERPT:
"Strategies for effectively managing how information technology impacts human and organizational behavior are discussed in this business guide. Covering both the ôsoftö and ôhardö dimensions of organizational development, information is provided on e-communication, virtual teams, and action learning. A framework for increasing crosscultural efficiency and the global economy engagement is provided."
Product Details :
Genre |
: Business & Economics |
Author |
: Edward Szewczak |
Publisher |
: IGI Global |
Release |
: 2003-01-01 |
File |
: 368 Pages |
ISBN-13 |
: 1931777748 |
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BOOK EXCERPT:
The growth of modern information technology has created a challenge in the organizational and managerial areas of IT. While technological advances often make tasks easier, the human side of a task is still affected. Cases on the Human Side of Information Technology provides many real-life examples of how organizations have handled human side issues in the overall utilization and management of IT. It presents information to assist educators and professionals in the implementation of strategies for the benefit of the company or organization.
Product Details :
Genre |
: Computers |
Author |
: Khosrow-Pour, D.B.A., Mehdi |
Publisher |
: IGI Global |
Release |
: 2006-04-30 |
File |
: 410 Pages |
ISBN-13 |
: 9781599044071 |
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BOOK EXCERPT:
This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? - Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) - Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues - Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource
Product Details :
Genre |
: Language Arts & Disciplines |
Author |
: Lesley Farmer |
Publisher |
: Elsevier |
Release |
: 2007-01-31 |
File |
: 157 Pages |
ISBN-13 |
: 9781780631004 |
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BOOK EXCERPT:
Outsourcing is becoming an accepted arrangement for all non-core business functions. The devil, though, lies in the detail, and many users are failing to secure maximum benefit through unfamiliarity with the implications and ignorance of the potential pitfalls. The book is based on the "templates" used by Lucidus, and covers planning, contracts and managing the process. Practical guidance is given for each stage, and the text includes some extended case studies.
Product Details :
Genre |
: Business & Economics |
Author |
: Robert White |
Publisher |
: Gower Publishing, Ltd. |
Release |
: 1996 |
File |
: 338 Pages |
ISBN-13 |
: 0566078341 |
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BOOK EXCERPT:
This book is intended for business executives and managers responsible for the strategy and direction of their company's IT systems. This may be a board member, the CEO, or other senior executive. It provides a guide to assessing the value and risks of current computer systems, and the value of your current IT staff and organization. It makes recommendations on how to build a long term strategic plan for your enterprise to insure that IT and your systems meet your business objectives and goals.
Product Details :
Genre |
: Business & Economics |
Author |
: Robert Cancilla |
Publisher |
: Lulu.com |
Release |
: 2013-10-09 |
File |
: 229 Pages |
ISBN-13 |
: 9781300316756 |
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BOOK EXCERPT:
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Product Details :
Genre |
: Technology & Engineering |
Author |
: Christine Leitner |
Publisher |
: Springer Nature |
Release |
: 2021-07-02 |
File |
: 529 Pages |
ISBN-13 |
: 9783030808402 |
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BOOK EXCERPT:
If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.
Product Details :
Genre |
: |
Author |
: Louis Freund |
Publisher |
: AHFE International (USA) |
Release |
: 2019-07-19 |
File |
: 660 Pages |
ISBN-13 |
: 9781495120916 |
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BOOK EXCERPT:
In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e
Product Details :
Genre |
: Business & Economics |
Author |
: David Frederick Ross |
Publisher |
: CRC Press |
Release |
: 2002-12-17 |
File |
: 384 Pages |
ISBN-13 |
: 9781420025415 |
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BOOK EXCERPT:
It is almost impossible to conceive of the concept and practical application of supply chain management (SCM) without linking it to the enabling power of today‘s information technologies. Building upon the foundations of the first edition, Introduction to Supply Chain Management Technologies, Second Edition details the software toolsets and suites
Product Details :
Genre |
: Business & Economics |
Author |
: David Frederick Ross |
Publisher |
: CRC Press |
Release |
: 2010-10-12 |
File |
: 410 Pages |
ISBN-13 |
: 9781439837535 |