As an IT leader, you know how tough the job is. You also know how important it is to continue getting better. Diving deep in Foundations, Business, People, and Technology, this book provides the concepts, strategies, and tactics you need to effectively lead the Information Technology department today and in the future. Long-time IT Leader, author, and speaker John Bredesen leverages decades of experience to create the book you need to raise your game. Clear explanations with a splash of humor cover a broad range of topics needed to take your IT Leadership to the next level. The job is always changing. This book will help you stay up to the challenge.

The digital transformation of public sectors, economies and societies is generating challenges as well as opportunities for governments. Robust public governance is needed to respond to these challenges, reap the full benefits of digital and data-driven government, and encourage a holistic, systemic transformation.

What do we mean when we talk about small groups? And more importantly: what do we expect to happen when people gather in this way? The small group that wrote this book—made up of current and former campus ministry professionals with InterVarsity Christian Fellowship—explores these questions and gives you everything you need to know about small groups, including foundations, key components, life stages, planning, communication, conflict, leadership and more!

Now completely rewritten, updated and expanded for a new generation of small group leaders, this IVP classic contains everything you need to know about small groups: starting with a strong biblical and strategic foundation; building in 4 key components--community, nurture, worship and outreach; guiding the group through its life stages; creating good communication; handling conflict in the group; encouraging members to "own" the group; planning group meetings; and developing leadership skills.And besides warm, wise counsel, Small Group Leaders' Handbook includes a resource section that's overflowing with great ideas: ice breakers, application steps, community-building projects, outreach tips and much more!Whether you are starting a new group, working to get a group back on track, or introducing a small group program as part of church or parachurch ministry, here is your ticket to effective foundations, training and practice.

Effect better outcomes with a robust coaching program The CCL Handbook of Coaching in Organizations deals with the practical, ethical, and political challenges of coaching within an organization. From coaching superiors to coaching business teams, this book outlines the Center for Creative Leadership (CCL) approach to professional coaching to help readers better manage leadership development and talent management program outcomes. With expert guidance on the key functions of human resources, learning and development, and organizational development, readers will gain insight into the issues associated with coaching program implementation and management, and the use of internal versus external coaches. Coverage includes a wide range of coaching-based services used in most large organizations, with practical advice on creating the right programs for maximum impact within the available budget. Professional development is a hot topic and plays a key role in attracting and retaining the best talent. Coaching is a broad area within the field, encompassing a range of services and goals, with varied expectations and requirements. This book provides actionable guidance for those designing, initiating, and implementing coaching programs, with new approaches and techniques that drive better outcomes. Provide direct coaching within an organization Manage coaching systems and programs Initiate and lead mentoring and peer-coaching programs Manage external coaches, and deal effectively with coaching suppliers An ideal coaching program must balance need with budget and be tailored to the requirements and resources of both the organization and the participants. It's a complex undertaking, but the right strategy and planning can lead to even better than expected outcomes. For the human resources professional who wants to strengthen an organization's coaching program, CCL Handbook of Coaching in Organizations is a thoughtful reference for a specialized function.

The Center for Creative Leadership (CCL) is the world's largest institution devoted exclusively to leadership research and education. For more than three decades, CCL has studied and trained hundreds of thousands of executives and worked with them to create practical models, tools, and publications for the development of effective leaders and leadership. This second edition of The Center for Creative Leadership Handbook of Leadership Development brings together the wealth of practical knowledge that CCL has gained from this experience. It explores the essence of leadership development, reveals how individuals can effectively enhance their leadership skills, and demonstrates what organizations can do to help build leaders and leadership capacity. The book also includes a companion CD-ROM that contains a library of classic CCL publications for practicing leaders.

Achieve unparalleled customer satisfaction and greater profitability with this essential handbook! Six Sigma is a proven and highly effective business initiative for improving customer satisfaction and increasing the efficiency of processes. Rath & Strong's Six Sigma Leadership Handbook highlights the critical factors that make or break implementation, offers key best practices for getting it right the first time, and offers real-life examples and case studies that light the path to success. With Rath & Strong, you'll get an overview of the tools, methods, approaches, benefits, and risks that are associated with each element of the methodology.

Leadership is a learned skill, not a birthright. This simple but effective book dispels the myth of the "natural-born leader." It reveals how leadership is forged through experience. You will discover that leadership can be cultivated. Drawing on extensive experience in IT services, the author guides you through practical leadership development. Through real-world examples and hard-won lessons, you will gain a deep understanding of four major IT Service Delivery Leadership roles Project Management Program Management Service Delivery Management Practice Management Leadership styles, Essential leadership traits, Core leadership virtues, Verbal and non-verbal Communication skills, Time management strategies are all covered. Beyond theory, this book tackles the practical challenges faced by leaders in IT service organizations. This is a one-stop guide to leadership development, tailored for Individuals moving into leadership roles and Individuals already in project, program, service delivery, practice managers, and related IT service roles.

The IT Leadership Handbook: Using ITIL Guiding Principles for Success is a comprehensive guide for IT leaders, managers, and professionals who want to lead their organizations and teams toward success effectively. The book introduces the Information Technology Infrastructure Library (ITIL) framework and its guiding principles, which serve as a basis for IT service management. It then delves into the role of IT leadership and the essential skills and competencies required to lead IT teams effectively. The IT Leadership Handbook also offers valuable guidance on managing stakeholders, communicating effectively, building partnerships, and driving innovation. It emphasizes the importance of collaboration and teamwork in IT service management and provides strategies for developing a strong and cohesive IT culture. Readers will find real-world examples, case studies, and best practices from experienced IT leaders and practitioners throughout the book. The author provides practical tips and actionable advice on how to apply ITIL principles to specific IT scenarios, as well as how to navigate common challenges and pitfalls in IT service management.

Want to develop your leadership skills in the fast-paced world of technology? Get started today with this essential guide to leading fast-growing teams and tips on helping team members succeed. Rudi Mohamed is an accomplished Chief Information Officer (CIO) who is passionate about inspiring others to create impactful innovations. Now, he’s here to share clear and actionable guidance to construct and lead high-performing IT teams that excel in driving innovation, achieving business objectives, and effectively managing complex challenges such as digital transformation and cybersecurity threats. The Rockstar IT Leader Handbook covers a wide range of vital information necessary for becoming a better manager and leader in your organization, such as: - Learning how to inspire IT teams to work creatively and fearlessly toward a clear, well-understood vision. - Learn how to foster an environment where individual members take responsibility and ownership of their actions in pursuit of shared objectives. - Understand all the vital elements that IT leaders must grasp in order to construct highly effective IT teams. - Learn how to implement organizational alignment to achieve IT operational excellence. - Understand what it takes to be well-equipped to tackle emerging challenges and capitalize on opportunities. Order The Rockstar IT Leader Handbook and get started on the road to becoming the kind of IT leader organizations and employees truly need.