This book discusses the impact and effects of Information and Communication Technologies (ICT) on quality of working life of employees. It describes the changes and the acceleration of processes caused by the widespread use of ICT in a broad range of working areas and in different national contexts. It explores the important role ICT has come to play in nearly all work places in developed societies and the impact it is starting to have on work places in developing countries. The book brings together experts from the fields of ICT and quality of working life and from a variety of backgrounds and disciplines, including sociology, psychology, industrial engineering and macro ergonomics. It discusses the range of current positive and negatives effects as well as the possible increase of both kinds of effects in the future. The final chapter of the book integrates the diverse perspectives of the authors and gives recommendations on how to increase the possible positive outcomes and to diminish negative effects of ICT in an accelerated society.

The five-volume set LNCS 12932-12936 constitutes the proceedings of the 18th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2021, held in Bari, Italy, in August/September 2021. The total of 105 full papers presented together with 72 short papers and 70 other papers in these books was carefully reviewed and selected from 680 submissions. The contributions are organized in topical sections named: Part I: affective computing; assistive technology for cognition and neurodevelopment disorders; assistive technology for mobility and rehabilitation; assistive technology for visually impaired; augmented reality; computer supported cooperative work. Part II: COVID-19 & HCI; croudsourcing methods in HCI; design for automotive interfaces; design methods; designing for smart devices & IoT; designing for the elderly and accessibility; education and HCI; experiencing sound and music technologies; explainable AI. Part III: games and gamification; gesture interaction; human-centered AI; human-centered development of sustainable technology; human-robot interaction; information visualization; interactive design and cultural development. Part IV: interaction techniques; interaction with conversational agents; interaction with mobile devices; methods for user studies; personalization and recommender systems; social networks and social media; tangible interaction; usable security. Part V: user studies; virtual reality; courses; industrial experiences; interactive demos; panels; posters; workshops. The chapter ‘Stress Out: Translating Real-World Stressors into Audio-Visual Stress Cues in VR for Police Training’ is open access under a CC BY 4.0 license at link.springer.com. The chapter ‘WhatsApp in Politics?! Collaborative Tools Shifting Boundaries’ is open access under a CC BY 4.0 license at link.springer.com.

This insightful book draws together expansive international and interdisciplinary evidence to develop a comprehensive framework for understanding and enhancing workplace well-being through the lens of job quality. It analyses how paid work influences the well-being of workers, the organizations for which they complete tasks of employment, and the societies in which we live.

This book reports on the state of the art in physical ergonomics and addresses the design of products, processes, services, and work systems to ensure they are productive, safe, and enjoyable for people to use. The human body’s responses to physical and physiological work demands, strain injuries from repetition, vibration, force, and posture are the most common types of issues examined, along with their design implications. The book explores a wide range of topics in physical ergonomics, including the consequences of repetitive motion, materials handling, workplace safety, the usability of portable devices, design, working postures, and the work environment. Mastering physical ergonomics and safety engineering concepts is fundamental to creating products and systems that people can safely and conveniently use, as well as avoiding stresses and minimizing the risk of accidents. Based on the AHFE 2019 Conference on Physical Ergonomics and Human Factors, held on July 24-28, 2019, in Washington D.C., USA, this book provides readers with a comprehensive perspective on the current challenges in physical ergonomics, which is a critical aspect in the design of any human-centered technological system, and for factors influencing human performance.

The role of information and communication technologies as a tool for development has attracted the sustained attention of various agencies worldwide. If the gender dimensions of information and communication technologies—in terms of access and use, capacity-building opportunities, employment, and potential for empowerment—are explicitly identified and addressed, information and communication technologies can be a powerful catalyst for the political and social empowerment of women and the promotion of gender equality. ICT as a Driver of Women’s Social and Economic Empowerment contributes to the growing body of literature and present state of knowledge by offering evidence on how new information and communication technologies impact women’s economic and social empowerment and overall welfare creation leading to inclusive growth. Covering key topics such as economics, entrepreneurship, digital technologies, and inclusion, this premier reference source is ideal for industry professionals, policymakers, administrators, business owners, managers, researchers, academicians, scholars, practitioners, instructors, and students.

Please see Volume I for a full description.

This edited volume presents current perspectives on the innovative use of Information and Communication Technologies (ICT) as an integral part of the changing nature of work. The individual chapters address a number of key concepts such as telecommuting, alternative work arrangements, job crafting, gamification and new work skills, supplemented by a range of examples and supporting case studies. The Impact of ICT on Work offers a valuable resource for business practitioners and academics in the areas of information systems, as well as for human resources managers. The book will also be useful in advanced graduate classes dealing with the social and business impacts of information and communication technologies.

As a discipline, Informatics has developed over the years from its initial focus on data processing and software development, towards a more recent emphasis on people’s use of technology and its impact on their working and private lives. Gunilla Bradley, an internationally recognized expert in this field, has researched this area for many years and here, authors this indispensable volume on the topic. Providing a broad and deep analysis of the relationship between people, ICT, society and the environment, Bradley examines the impact on/change in organizations and individuals, both in the workplace and in the home. Taking a firmly humanistic view she also looks to the future as ICT increasingly transforms and impacts on our lives, and explores issues including stress, power, competence and psychosocial communication. She proposes normative research questions for the future and presents actions to achieve the Good ICT society. This thought-provoking book will be of interest to students and academics studying social informatics, computing and MIS as well as organizational behaviour, sociology, psychology and communications. Research-based and cross-disciplinary, Bradley's book is a valuable, and topical, resource.

The second of a series of Yearbooks in the Work Life 2000 programme, preparing for the Work Life 2000 Conference in Malmö 22 - 25 January 2001, as a part of the Swedish Presidency of the European Union

This brief explores how the “person” of the therapist is developed when training and working in medical settings. It highlights important and often unspoken topics such as the personal, professional, cultural, ethical, and competency dilemmas new clinicians regularly face. The brief also addresses how personal experience with illness, death, cultural differences, and stigma may impact professionals in everyday practice. Topics featured in this Brief include: Helpful tips and tricks for new professionals entering a medical setting for the first time. Working with patients who suffer from chronic and terminal illnesses. Sociocultural norms and values that are often present in a medical setting. A new framework for identifying and treating professional burnout. How to handle ethical situations in medical organizations. Self of the Therapist in Medical Settings is a must-have resource for clinicians, professionals, supervisors, and faculty working in medical settings.