Things move fast. Leaders need to create impact in each moment, to not lose that moment. Creating impact is a positive, powerful and authentic way to demonstrate you’re taking charge, get more from your team and drive business results. But to succeed, you need to create the impact you WANT and need rather than relying on what you HAVE. The Leader’s Guide to Impact will show leaders how to create the impact that will help them connect with others in a respectful way, to create trust, get others to listen to them, influence effectively, drive results and much more. And most importantly, the book will also show leaders how to do it in an authentic way that supports your reputation and brand effectively. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: Increase your confidence and impact. Communicate more effectively. Learn different tools, techniques and approaches when working with different types of people. Listen and question effectively. Develop rapport and empathy. Give better feedback. Deal with difficult situations and cope with conflict.

Presentations are an inevitable part of a leader's day to day. They are fundamental to delivering information, motivating staff and building relationships. The Leader's Guide to Presenting is a highly practical guide to delivering engaging and influential presentations. From informal to formal settings, you'll discover how persuasion, influence and communication are critical to your own impact, the motivation and engagement of others and, ultimately, the success of your organisation. How to present when the stakes are high How to structure your message to gain agreement How to deliver with maximum impact and get the outcome you want How to pitch for success and handle difficult conversations

The Leader's Guide to Followers is written from the unique perspective of a follower sharing with leaders how to lead their people well. It offers insights as to why character is a prerequisite for effective leadership, and why earning trust and respect creates influence, a crucial aspect of leading people well. A leader's motivations and agendas are examined to show which ones draw followers to a leader, and which ones turn followers away from him. Throughout the book, practical examples are given for leadership styles and perspectives which build loyalty and energize followers to give their best efforts. Leading is compared and contrasted with controlling, and the followers' response to each is examined. The book also includes an exploration of leadership as a strategy for individuals, organizations, and the country as a whole. Dean Duvall is a native Oregonian who has experienced great leadership under some excellent coaches, teachers and employers throughout his life. He has been involved in a wide range of organizations including "mom and pop" businesses, international franchises, non-profits, state government, and Fortune 500 companies. His leadership experience is mainly in the computer business but includes some non-traditional roles such as guiding week-long mountaineering trips in British Columbia and skippering sailboat trips from Hawaii to Seattle and San Francisco. He continues to encourage leaders to be their best by writing and speaking about what leaders can do to bring out the best in those they lead.

Your practical toolkit to banish burnout, create a culture of psychological safety and inclusion to keep high-performance teams feeling valued, motivated and energised.

A “profound” (Cynt Marshall, CEO of the Dallas Mavericks), timely, must-have guide to understanding and overcoming bias in the workplace from the experts at FranklinCovey. Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of an Ivy League graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Ideal for every manager who wants to understand and move past their own preconceived ideas, The Leader’s Guide to Unconscious Bias is a “must-read” (Sylvia Acevedo, CEO, rocket scientist, STEM leader, and author) that explains that bias is the result of mental shortcuts, our likes and dislikes, and is a natural part of the human condition. And what we assume about each other and how we interact with one another has vast effects on our organizational success—especially in the workplace. This book teaches you how to overcome unconscious bias and provides more than thirty unique tools, such as a prep worksheet and a list of ways to reframe your unconscious thoughts. According to the experts at FranklinCovey, your workplace can achieve its highest performance rate once you start to overcome your biases and allow your employees to be whole people. By recognizing bias, emphasizing empathy and curiosity, and making true understanding a priority in the workplace, we can unlock the potential of every person we encounter.

Poses the question, how can you energize people to see problems not as obstacles to success but as opportunities for innovation? Looks at what makes a lateral leader - the kind of person who can create a climate of creativity by inspiring people to have the confidence to take risks, and who can then develop their skills in creative techniques. Presents practical exercises for implementing the principles of lateral thinking and uses real-life examples to illustrate the rules, principles and processes involved.

In today's school environment educational leaders are mandated to use academic standards to measure the progress of their school's teachers and students. Despite the wealth of material that addresses the topic of academic standards there is little written for those who must lead the effort to put in place an effective standards system. The Leader's Guide to Standards is a landmark book-- written by Douglas Reeves, an expert in academic standards, performance assessment, and accountability-- that shows school principals, assistant principals, teachers, and district-level administrators how to build a comprehensive accountability system for standards-based reform that focuses on leadership skills. Reeves offers practical recommendations for assessing and nurturing teacher performance, setting up balanced assessment and accountability policies, and making the case for standards to the public. In addition, the book addresses the vital role that policymakers from the local school board to state and national leaders play in the successful implementation of educational standards.

How leaders can use the right story at the right time to inspire change and action This revised and updated edition of the best-selling book A Leader's Guide to Storytelling shows how storytelling is one of the few ways to handle the most important and difficult challenges of leadership: sparking action, getting people to work together, and leading people into the future. Using myriad illustrative examples and filled with how-to techniques, this book clearly explains how you can learn to tell the right story at the right time. Stephen Denning has won awards from Financial Times, The Innovation Book Club, and 800-CEO-READ The book on leadership storytelling shows how successful leaders use stories to get their ideas across and spark enduring enthusiasm for change Stephen Denning offers a hands-on guide to unleash the power of the business narrative.