A collection of practical examples, demonstrating how a variety of multinational companies measure the effectiveness of safety management systems. Each case reflects the specific needs and characteristics of the individual company.

This practical guide—and popular reference—helps you evaluate the efficiency of your company's current safety and health processes and make fact-based decisions that continually improve overall performance. Newly updated, this edition now also shows you how to incorporate safety management system components into your safety performance program and provides you with additional techniques for analyzing safety performance data. Written for safety professionals with limited exposure to statistics and safety-performance-measurement strategies, this comprehensive book shows you how to assess trends, inconsistencies, data, safety climates, and training in your workplace so you can identify areas that need corrective actions before an accident or injury occurs. To help you develop an effective safety metrics program, the author includes both an overview of safety metrics, data collection, and analysis and a set of detailed procedures for collecting data, analyzing it, and presenting it. You'll examine a comprehensive collection of tools and techniques that includes run charts and control charts, trending and forecasting, benchmarking, insurance rating systems, performance indices, the Baldrige Model, and six sigma. In addition, you'll find exercises and questions in each chapter that allow you to practice and review what you've learned. All answers are provided in an appendix. Techniques and tools discussed in this book include descriptive and inferential statistics, cause and effect analyses, measures of variability, and probability. Safety metric program development, implementation, and evaluation techniques are presented as well.

Most businesses consider a multitude of factors to evaluate the performance of each business sector. In today's business culture, one singular number - OSHA recordable - typically measures safety. This is comparable to driving down the highway using your rear view mirror to steer. Business Measurements for Safety Performance provides a simple, effective, and applicable method of measuring safety performance. Just as other sectors consider equipment damage, lost product, employee turnover, customer satisfaction, and a host of other factors, so should safety performance. It can and should be measured using the same criteria as all other business sectors. Safety performance can affect a company's bottom line. The challenge: can we quantifiably measure safety performance in the same way we measure production performance, sales performance, or any other business sector. Business Measurements for Safety Performance supplies the tools you need for safety measurement to compete with other business sectors for company dollars, awareness, and commitment from management. Features

"Measuring Safety Management Performance lists and explains the difference between lagging and leading measures of safety management performance. It informs the reader how to use both proactive and reactive safety performance indicators and explains that consequence measurement is not an accurate reflection of the organization's safety effort. It suggests managements' Safety Performance Indicators (SPI) should be changed to proactive, positive measures of action and activities which can be controlled and accurately measured. A roadmap of a wholistic system for measurement is offered that covers health and safety performance. It shows how management is traditionally informed about where they have been by information provided relating to injury data, rather than proactive, measurable and controllable data on accident prevention efforts provided by the health and safety management system (SMS), which indicate where they are going. This highly practical book features examples of safety performance indicators, provides positive guidelines for accurate safety performance measurement and is based on actual workplace experiences. It explains the strengths and weaknesses of proactive and reactive measurement metrics and gives examples of leading and lagging safety performance indicators. This book will be an ideal read for professionals and graduate students in the fields of occupational health and safety, ergonomics and human factors engineering. It will have resonance with managers and professionals engaged in health and safety provisions at their place of work"--

Many organizations still operate with an all-too-familiar polarization between managers and employees. The work of employees is checked, measured, audited, and rechecked. Incentive programs, quotas, and evaluations are doggedly adhered to. And often, as a result, resources are wasted, morale plummets, and defects actually increase. Why exactly does this system continue to run amok? What is an effective alternative? By installing an effective assessment process that successfully measures employee performance without impeding production, the organization can become more efficient and employee satisfaction increases. Measurement Matters builds on the principles of Dr. W. Edwards Deming, as well as the life experiences of both authors, to create a unique, proven approach to effecting positive change in organizations and individuals. This book is full of entertaining, eye-opening examples we can all relate to that combine human psychology with hard data to prove there is a better way. By implementing positive change, and properly measuring and assessing the progress, an organization and its employees can grow and prosper. PRAISE FOR Measurement Matters "Measurement Matters by Carder and Ragan is a book that should be read by practitioners interested in understanding and improving the underlying factors that affect the safety, health and environmental performance of firms." Isadore (Irv) Rosenthal, Senior Fellow Wharton Risk Management and Decision Processes Center Nominated by President Clinton, and confirmed by the Senate, to a five-year position as a member of the National Chemical Safety and Hazards Investigation Board in 1998.

Development of a Health and Safety Performance Measurement Tool

Measuring Safety Management Performance lists and explains the difference between lagging and leading measures of safety management performance. It informs the reader how to use both proactive and reactive safety performance indicators and explains that consequence measurement is not an accurate reflection of the organization’s safety effort. It suggests managements’ Safety Performance Indicators (SPI) should be changed to proactive, positive measures of action and activities which can be controlled and accurately measured. A roadmap of a holistic system for measurement is offered that covers health and safety performance. It shows how management is traditionally informed about where they have been by information provided relating to injury data, rather than proactive, measurable, and controllable data on accident prevention efforts provided by the health and safety management system (SMS), which indicate where they are going. This highly practical book features examples of safety performance indicators, provides positive guidelines for accurate safety performance measurement, and is based on actual workplace experiences. It explains the strengths and weaknesses of proactive and reactive measurement metrics and gives examples of leading and lagging safety performance indicators. This book will be an ideal read for professionals and graduate students in the fields of occupational health and safety, ergonomics, and human factors engineering. It will have resonance with managers and professionals engaged in health and safety provisions at their place of work.

This guidebook explains the value of performance measurement, discusses the limitations of incident data and describes how both lead and lag performance indicators should be used to measure the effectiveness of health and safety managment systems.