Designed to help nutrition professionals build and sustain an effective total quality management program for nutrition services in hospitals, skilled nursing facilities, nursing homes, etc. Provides a discussion of quality assessment, monitoring, and evaluation. Includes background information on total quality management and its adaptation to health care settings and a discussion of departmental systems and tools for quality management. Deals with the quality monitoring and evaluation process, and offers suggestions for managing the quality process. Contains references and examples from dietetic practice.

With contributions from more than 30 authorities in the field, this reference covers topics varying from management techniques to strategic planning, To ownership and governance, To a department-by-department breakdown of health care facility support services.

Food Service Manual for Health Care Institutions offers a comprehensive review of the management and operation of health care food service departments. This third edition of the book—which has become the standard in the field of institutional and health care food service—includes the most current data on the successful management of daily operations and includes information on a wide variety of topics such as leadership, quality control, human resource management, communications, and financial control and management. This new edition also contains information on the practical operation of the food service department that has been greatly expanded and updated to help institutions better meet the needs of the customer and comply with the regulatory agencies’ standards.

Dietetics educators and practitioners will find much in these pages to challenge them. As integrated health care systems evolve, For better or for worse, dietitians need to develop the skills and attitudes that will facilitate not just survival but also expansion of the profession. --Journal of the American Dietetic Association A must-have resource for nutrition and food service administrators, providing vital information about trends in the industry, how others are meeting current demands with innovative programs that contain costs without compromising quality, The standards of care in more progressive settings and how innovative techniques and technological advancements can be implemented to control resources while upholding these standards. Optional methods For The delivery of food service and nutrition care are presented along with actual case studies illustrating innovative solutions To The common dilemmas confronting dietetic professionals today. Includes an Instructor's Manual.

An attempt was made to develop an evaluation instrument for perceived Total Quality Management (TQM) performance and examine the perceived TQM performance of clinical nutrition managers/dietitians, and foodservice managers/supervisors in selected teaching hospitals. The perceived TQM performance was further compared to the identified managerial traits and job satisfaction of these individuals as well as the job satisfaction of foodservice workers to assess the effectiveness of their organizational management. A survey instrument consisting of 41 statements for clinical nutrition managers and dietitians and 46 statements for foodservice managers and supervisors was developed to evaluate TQM performance. The Managerial Profile Inventory developed by McNary (1993) was used to measure Deming's quality managerial traits, and the JSS was utilized to examine how the respondents felt about their present job. Comparing the perceived TQM performance, although the clinical nutrition managers/dietitians group generally perceived higher performance than the foodservice managers/supervisors group, they showed a lower perceived level of performance regarding patient satisfaction evaluation. For the identified managerial traits, the cluster analysis showed that most of the respondents (76%) in this study were "not sure manager" and 17.33% were in the "Deming manager group". The individuals of both groups were generally most satisfied with supervision and least satisfied with promotion, while foodservice workers rated promotion the lowest and the nature of work the highest. Results of testing of hypotheses confirmed that the perceived TQM performance, the identified managerial traits, and the job satisfaction were partly correlated with one another in both groups. In particular, some variables of the managerial traits, the perceived TQM performance and job satisfaction of the foodservice managers/supervisors group were positively correlated to the foodservice workers' job satisfaction.

Dietetics: Practice and Future Trends, Second Edition presents a thorough overview of the food and nutrition profession And The many areas of opportunity open to current and future practitioners. The second edition provides detailed descriptions of a broad spectrum of career choices as well as information on specific practice areas in which today's dietitians are employed. In addition, this book covers emerging areas of practice that require specific knowledge and skills along with a broad understanding of community health needs. Undertaking a conceptual approach that includes historical background, educational requirements and roles and functions of dietitians and other food and nutrition professionals, The authors have compiled an invaluable resource for students and professionals. Simply put, this book is about dietitians, what they do, where they practice, and what is required to become a dietitian.

Completely up-to-date, this newly revised Fourth Edition provides the most comprehensive nutrition and diet therapy dictionary available for health care professionals. This wide-ranging, authoritative volume covers all aspects of nutrition, including assessment, drug nutrient interactions, laboratory interpretations, enteral and parenteral nutrition support, community and public health nutrition programs, and nutrition throughout the life cycle. It contains expanded coverage of important, current topics, such as chemical dependency, AIDS, nutrition in preventive health care, nutrition labelling, and organ transplantation. Special features of the dictionary include entries on 130 different diets; nutrition therapy for more than 350 disorders, including inborn errors of metabolism; 145 drugs and their effects on nutrition; and more than 150 nutritional products with their main uses and composition. Topics that are crucial to public health for the remainder of the 1990's into the next millennium are covered. Preventative diets for obesity and major degenerative diseases, such as coronary heart disease, hypertension, diabetes mellitus, and cancer are also included.

A comprehensive guide for survey planning, study and questionnaire design, and execution and presentation of research. Topics include evidence-based practice, appetite assessment, estimating sample size, economic analysis, using DRIs to assess intake and creating consumer research nutrition messages. This book is invaluable for practicing professionals and students.

Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. “Quality management” has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.