This book gathers contributions to the EU-funded Horizon 2020 project INDIMO (Inclusive Digital Mobility Solutions), its sister projects DIGNITY (Digital Transport in and for Society) and TRIPS (Transport Innovation for Persons with Disabilities Needs Satisfaction), which have been focusing on making transport systems inclusive and accessible for all. Digitalization has enabled the emergence and proliferation of novel, ‘disruptive’ transport and delivery services. These services are often exclusively only available through digital channels such as a smartphone app or website. Yet a substantial segment of the population is at risk of being excluded from these services for a variety of reasons. Therefore, it is strongly necessary to integrate inclusivity and accessibility into the design and operation of mobility services. This book aims at discussing cases of and reasons for digital exclusion in transport. It also investigates the role of participatory and user-centric planning and design methods in making digital mobility more inclusive and accessible. Further, it discusses tools and technologies that could help policy makers to develop digital mobility as a more inclusive and accessible service. This is an open access book.

This book gathers contributions from researchers and practitioners that foster user-centric, cross-modal and sustainable transport systems in Europe. It reports on cutting-edge approaches discussed within the project MOBILITY4EU, a Coordination and Support Action funded by the European Commission, and presented at the second conference “Towards User Centric Transport in Europe” that took place in Brussels in Fall 2018. The respective papers describe innovative approaches to improving urban mobility and accessibility, achieving zero-emission mobility, and guaranteeing, seamless operations. Co-creation approaches are also discussed. Highlighting technological, socio-economic and political strategies alike, the book provides researches and stakeholders with a comprehensive, timely snapshot of current measures and challenges for the mobility of tomorrow.

In order to build a sustainable transport system for people and goods that meets the needs of all users, a truly integrated and seamless approach is needed, and the full potential of transformative technologies has to be exploited. This can only be achieved if user-centeredness, cross-modality and technology transfer become the paradigm of shaping future transport. Mobility4EU is a project funded by the European Commission that focusses on these topics and is working on delivering an action plan towards a user-centric and cross-modal European transport system in 2030. The authors of this contributed volume are dedicated scholars and practitioners connected to Mobility4EU either as partners or external contributors. Their contributions focus on understanding user needs and report on technologies and approaches that support the tailoring of a user-centered cross-modal transport system for passengers and freight on long distances and in the urban context.