If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater. Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression. Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life. Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent. Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape. This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.

Why is it that many women believe that working with other women is harder than working with men? A clue: it's not because women actually are harder to work with. After decades of working to help women to succeed at work, Andie Kramer and Al Harris noticed the same thing over and over again: Women's relationships with other women are causing conflict in the workplace and this is hindering careers across the board. Their research demonstrates that at the root of these clashes lie stereotypes, toxic assumptions and societal expectations about how women should behave. Through extensive research and hundreds of interviews, Andie and Al have identified the most fraught scenarios of women working for, working with, supervising, and collaborating with other women. It's Not You, It's the Workplace provides practical, immediately usable techniques that will allow women to develop strong networks that will foster their career success and organizations to structure their policies and practices - unlocking the potential of women in team situations. The companies that succeed in the future will be those where bias no longer blocks women's career satisfaction or advancement to leadership.

The Public Speaking Playbook shows students how to prepare, practice, and present their public speeches with the highest level of confidence. With a focus on actively building skills, Teri Kwal Gamble and Michael W. Gamble coach students in the fundamentals of the public speaking process, using engaging learning modules that allow students to practice—and improve—their public speaking. The streamlined Third Edition of this best-selling text succinctly highlights the most important content and essential skills, and includes new annotated speeches to promote a deeper understanding of effective speech building. The text’s inclusive and unique playbook analogy encourages students to think critically about what it means to "play fair" in public speaking, with a focus on diversity, ethics, and civic engagement. INSTRUCTORS: The Public Speaking Playbook is accompanied by a complete teaching and learning package! Contact your rep to request a demo. Public Speaking PLUS Public Speaking PLUS integrates this text′s content with premium videos, a video library, a speech-outlining tool, and GoReact’s speech-capturing software into one seamless digital solution (Digital Option ISBN: 978-1-5443-3240-6). Learn more. SAGE Coursepacks SAGE Coursepacks makes it easy to import our quality content into your school’s learning management system (LMS). Learn more. SAGE Edge This open-access site offers students an impressive array of learning tools and resources. Learn more. Share with your students: 10 Tips for Overcoming Speech Anxiety

Human Resources for the Non-HR Manager appeals to anyone interested in management issues. The book explains why human resource issues are increasing the responsibilities of front-line managers rather than the HR department. Chapters present the basics of HR including the fundamentals of hiring, performance appraisal, reward systems, and disciplinary systems, so that any manager--regardless of his or her background or functional area--can approach these parts of the job with confidence. The book also covers the latest developments in equal opportunity law and describes the manager's responsibilities in controlling sexual harassment and managing diverse employees, including older workers and employees with disabilities. Each chapter's material is firmly grounded in the current HR academic literature, but the book's friendly, conversational tone conveys basic principles of good practice without technical jargon. Designed to make the material more accessible and personally relevant, the book includes the following special features: *Manager's Checkpoints--a series of questions that help the reader apply the material to his or her own organizational context; *Boxes that describe real-life examples of how companies respond to HR challenges; *For Further Reading--references to articles published in outlets that bridge the academic-practitioner divide; *Manager's Knots--presented in a question-and-answer format, these describe typical managerial problems, take the reader into some of the gray, ambiguous areas of HR, and suggest ways to apply the chapter material to real-life managerial dilemmas.

Focused on the particular needs of superintendents of districts of fewer than ten thousand students, the chapters teach students critical frameworks for thinking through and addressing the problems and practices superintendents encounter daily, allowing them to form a detailed and practical understanding of administration and leadership.

Get the focused foundation you need to successfully work with older adults. Occupational Therapy with Elders: Strategies for the COTA, 4th Edition is the only comprehensive book on geriatric occupational therapy designed specifically for the certified occupational therapy assistant. It provides in-depth coverage of each aspect of geriatric practice — from wellness and prevention to death and dying. Expert authors Helene Lohman, Sue Byers-Connon, and René Padilla offer an unmatched discussion of diverse populations and the latest on geriatric policies and procedures in this fast-growing area of practice. You will come away with a strong foundation in aging trends and strategies for elder care in addition to having a deep understanding of emerging areas such as low-vision rehabilitation, driving and mobility issues, Alzheimer's disease and other forms of dementia, new technological advancements, health literacy, public policy, dignity therapy, and more. Plus, you will benefit from 20 additional evidence briefs and numerous case studies to help apply all the information you learn to real-life practice. It's the focused, evidence-based, and client-centered approach that every occupational therapy assistant needs to effectively care for today's elder patients. - UNIQUE! Focus on the occupational therapy assistant highlights the importance of COTAs to the care of elder clients. - Unique! Attention to diverse populations and cultures demonstrates how to respect and care for clients of different backgrounds. - UNIQUE! Discussion of elder abuse, battered women, and literacy includes information on how the OTA can address these issues that are often overlooked. - User resources on Evolve feature learning activities to help you review what you have learned and assess your comprehension. - Case studies at the end of certain chapters illustrate principles and help you understand content as it relates to real-life situations. - Multidisciplinary approach demonstrates the importance of collaboration between the OT and OTA by highlighting the OTA's role in caring for the elderly and how they work in conjunction with occupational therapists. - Key terms, chapter objectives, and review questions are found in each chapter to help identify what information is most important. - NEW! 20 Additional evidence briefs have been added to reinforce this book's evidence-based client-centered approach. - NEW! Incorporation of EMR prevalence and telehealth as a diagnostic and monitoring tool have been added throughout this new edition. - NEW! Expanded content on mild cognitive impairment, health literacy, and chronic conditions have been incorporated throughout the book to reflect topical issues commonly faced by OTs and OTAs today. - NEW! Coverage of technological advancements has been incorporated in the chapter on sensory impairments. - NEW! Other updated content spans public policy, HIPAA, power of attorney, advanced directives, alternative treatment settings, dignity therapy, and validation of the end of life. - NEW! Merged chapters on vision and hearing impairments create one sensory chapter that offers a thorough background in both areas.

The Preceptor’s Handbook for Supervising Physician Assistants is a helpful guide for clinical preceptors of physician assistant (PA) students during their educational program and for physicians who supervise PAs in their practice. This work encompasses the experience and passion of four dedicated PA educators with combined experience of over 100 years. This indispensable resource addresses current practice as well as future projections and provides guidance for new styles of supervision in evolving health care systems including distance supervision, supervision in teams, and patterns of supervision in home care and geriatrics. Covering a wide variety of topics including supervision in the team environment as well as in individual practice, this handbook will provide the physician and physician assistant with the information and skills needed to be an excellent preceptor for students and a supervising clinician for graduate PAs. Features • Case Studies • Job Descriptions • Performance Agreements • Evaluation Tools • Professional Improvement Plans “The uniqueness of the physician-PA team paves the way for effective physician assistant practice. The Preceptors Handbook: A Guide to Supervising Physician Assistants presents a comprehensive model to help physicians reap the benefits that PAs bring to their practice, their patients, and the health care team. This clear and accessible resource provides step-by-step guidelines for building relationships with PAs, including tips on how to hire and work effectively with a PA, how to give constructive feedback, and how to apply coaching strategies. The authors, all leaders in PA education and practice, provide the essential information for building and sustaining a successful physician-PA team." ~ Janet J. Lathrop, MBA President, National Commission on Certification of Physician Assistants (NCCPA)

In an academy squeezed hard by formidable pressures, what is the future of the faculty? Over the past 70 years, the American university has become the global gold standard of excellence in research and graduate education. The unprecedented surge of federal research support of the postWorld War II American university paralleled the steady strengthening of the American academic profession itself, which managed to attract the best and brightest educators from around the world while expanding the influence of the "faculty factor" throughout the academic realm. But in the past two decades, escalating costs and intensifying demands for efficiency have resulted in a wholesale reshaping of the academic workforce, one marked by skyrocketing numbers of contingent faculty members. Extending Jack H. Schuster and Martin J. Finkelstein's richly detailed classic The American Faculty: The Restructuring of Academic Work and Careers, this important book documents the transformation of the American faculty—historically the leading global source of Nobel laureates and innovation—into a diversified and internally stratified professional workforce. Drawing on heretofore unpublished data, the book provides the most comprehensive contemporary depiction of the changing nature of academic work and what it means to be a college or university faculty member in the second decade of the twenty-first century. The rare higher education study to incorporate multinational perspectives by comparing the status and prospects of American faculty to teachers in the major developing economies of Europe and East Asia, The Faculty Factor also explores the redistribution of academic work and the ever-more diverse pathways for entering into, maneuvering through, and exiting from academic careers. Using the tools of sociology, anthropology, and demography, the book charts the impact of waves of technological change, mass globalization, and the severe financial constraints of the last decade to show the impact on the lives and careers of those who teach in higher education. The authors propose strategic policy recommendations to extend the strengths of American higher education to retain leadership in the global economy. Written for professors, adjuncts, graduate students, and academic, political, business, and not-for-profit leaders, this data-rich study offers a balanced assessment of the risks and opportunities posed for the American faculty by economic, market-driven forces beyond their control.

Bridge the generation gap and achieve outstanding results! You might expect the occasional age-related misunderstanding to find its way into the classroom—after all, if today’s kids aren’t exactly from another planet, they’re definitely from another generation. At least you and your colleagues are all on the same page...right? Not necessarily. In some schools, as many as four generations work side by side, and that means countless chances for crossed wires, miscommunication, and perhaps even mistrust. Authors Jennifer Abrams and Valerie von Frank are attuned to these generational differences. In this book, based on Abrams’ popular workshop, the authors demonstrate how educators can look past their own generational filters to reap the benefits of seeing through a new lens. Focusing on the major contexts in which generational differences play out—including recruitment, coaching, professional learning, and succession planning—this book offers Tools, checklists, and recommendations for collaborating, evaluating, and engaging in professional learning that meets multigenerational needs Professional development activities that cultivate an understanding of generational differences and strengthen workplace culture Real-life stories and case studies that bring the topic to life With this honest, practical, and often amusing look at generations at work, you’ll learn to improve communication, retain staff, and look toward succession—a multigenerational plan for school success. "Few people today are taking on this topic, particularly in the U.S. One of the greatest leadership challenges of this age is how to work across generations. Newer generations are not flawed versions of previous generations—each has its own compelling perspective to contribute. This is the best book to add to an issue that affects all educators and will open up many people’s thinking about leadership." — Andy Hargreaves, Thomas More Brennan Chair Lynch School of Education Boston College, MA