New technologies are transforming healthcare work and changing how patients interact with healthcare providers. As artificial intelligence systems, robotics, and data analytics become more sophisticated, some clinical tasks will become obsolete and others will be reconfigured. While it is not possible to predict these developments precisely, it is important to understand their inevitability and to prepare for the changes that lie ahead. Without Compassion, There Is No Healthcare argues that compassion must be upheld as the bedrock and guiding purpose of healthcare work. Emerging technologies have the potential to subvert this purpose but also to enable and expand it, creating new conduits for compassionate care. Cultivating these benefits and guarding against potential threats will require vigilance and determination from healthcare providers, educators, leaders, patients, and advocates. The contributors to this book show the way forward, bringing a diverse range of expertise to confront these challenges. Avoiding platitudes and simple dichotomies, they examine what compassion in healthcare means and how it can be practised, now and in the uncertain future. Without Compassion, There Is No Healthcare is a call to action. Drawing together a decade of evidence and insight generated by a community of leading scholars and practitioners committed to promoting compassionate care, it offers steady principles and practices to steer the way through times of technological change.

Pastoral Virtues for Artificial Intelligence (AI) acknowledges that human destiny is intimately tied to artificial intelligence. AI already outperforms a person on most tasks. Our ever-deepening relationship with an AI that is increasingly autonomous mirrors our relationship to what is perceived as Sacred or Divine. Like God, AI awakens hope and fear in people, while giving life to some and taking livelihood, especially in the form of jobs, from others. AI, built around values of convenience, productivity, speed, efficiency, and cost reduction, serve humanity poorly, especially in moments that demand care and wisdom. This book explores the pastoral virtues of hope, patience, play, wisdom, and compassion as foundational to personal flourishing, communal thriving, and building a robust AI. Biases of determinism, speed, objectivity, ignorance, and apathy within AI's algorithms are identified. These biases can be minimized through the incorporation of pastoral virtues as values guiding AI.

The Patient-Centered Clinical Method (PCCM) has been a core tenet of the practice and teaching of medicine since the first edition of Patient-Centered Medicine - Transforming the Clinical Method was published in 1995. This timely fourth edition continues to define the principles underpinning the patient-centered clinical method using four major components, clarifying its evolution and consequent development, and it brings the reader fully up to date. It reinforces the relevance of the method in the current much-changed realities of health care in a world where virtual care will remain common, dependence on technology is rising, and societal changes away from compassion, equity, and relationships toward confrontation, inequity, and self-absorption. Fully revised by its highly experienced author team ensuring wide interest and written for those practising now and for the practitioners of the future, this new edition will be welcomed by a wide international audience comprising all health professionals from medicine, nursing, social work, occupational therapy, physical therapy, pharmacy, veterinary medicine, and other fields.

Using the experience of patients, users, healthcare professionals and other stakeholders to innovate and rethink healthcare organizations and systems is gaining ground. Deploying these innovative methods and practices, however, requires an understanding and mastery of theoretical principles, as well as experimenting with them in the field. Experience in Healthcare Innovation alternates between theoretical presentations and case studies/examples in order to present the key notions of innovation in healthcare and the experiences of the people at the heart of healthcare ecosystems. It brings together diverse and complementary perspectives, shedding new light on the issue of healthcare experience through the prism of innovation. It includes a wealth of resources, ideas and results for all of those in healthcare wishing to implement innovative approaches that place the human experience at the heart of healthcare ecosystems.

This book focuses on the critical area of delivering mental health services in rural settings. It is designed as a practical guide to the technological provision of timely, effective, evidence-based care, helpful to the novice and the experienced practitioner alike. The benefits of this approach are: Improved access to and improved quality of care Technical support for providers and administrators A means of providing missing specialty care An ability to maximize scarce resources and significant flexibility for health service delivery. The book will cover how to adjust therapeutic skills to patients’ needs, models of care and the particular technology used. It shows how rudimentary design of workflow can assist in integrating care, and highlights the importance of allowing for cultural needs (both rural geography and ethnic/race). Administrative issues are also addressed (e.g., privacy, reimbursement). The chapters are short and designed for maximum practicality, including learning objectives, cases and summaries emphasizing “what to do and how to do it.”

Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Arnold and Boggs’s Interpersonal Relationships: Professional Communication Skills for Canadian Nurses helps you develop essential skills for communicating effectively with patients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-patient relationship through proven communication strategies, as well as principles drawn from nursing, psychology, and related theoretical frameworks. With a uniquely Canadian approach, and a variety of case studies, interactive exercises, and evidence-informed practice studies, this text ensures you learn how to apply theory to real-life practice.

This book addresses health professions educational challenges specific to non-Western cultures, implementing a shifting paradigm for educating future health professionals towards patient-centered care. While health professions education has received increasing attention in the last three decades, promoting student-centered learning principles pioneered by leaders in the medical community has, for the most part, remain rooted in the Western context. Building from Hofstede’s analysis of the phenomena of cultural dimensions, which underpin the way people build and maintain their relationships with others and influence social, economic, and political well-being across nations, this book demarcates the different cultural dimensions between East and West, applied to medical education. The respective ‘hierarchical’ and ‘collectivist’ cultural dimensions are unpacked in several studies stemming from non-western countries, with the capacity to positively influence healthcare education and services. The book provides new insights for researchers and health professional educators to understand how cultural context influences the input, processes, and output of health professionals’ education. Examples include how cultural context influences the ways in which students respond to teachers, how teachers giving feedback to students, and the challenges of peer feedback and group work. The authors also examine causes for student hesitation in proposing ideas, the pervasive cultural norm of maintaining harmony, the challenges of teamwork in clinical settings, the need to be sensitive to community health needs, the complexity of clinical decision making, and the challenge of how collectivist cultural values play into group dynamics. This book aims to advocate a more culturally-sensitive approach to educating health professionals, and will be relevant to both students and practitioners in numerous areas of public health and medical education.

Ideally, the public fund behind this insurance would be derived from a progressive income tax."--BOOK JACKET.

Here, Erich H. Loewy expands on his earlier book Textbook of Medical Ethics (1989) offering healthcare workers and students a new perspective on ethical practice. Textbook of Healthcare Ethics focuses on the social conditions in which medical practice occurs and how ethical healthcare decisions involves nurses, social workers, psychologists, technicians, and patients as well as physicians. This thoroughly revised and expanded edition addresses historical and theoretical underpinnings and practical concerns. A series of case studies serve as a guideline for further discussion. The text examines provocative issues such as organ donation, care of the terminally ill, abortion, HIV-positive healthcare professionals, physician-assisted suicide, and experimentation with fetal tissue. This is an ideal book for all members of the healthcare team as well as students and residents in any discipline of medicine.