Helping children, disabled people, the unemployed, the elderly or homeless people can be inspiring work. However you can only help other people effectively if you understand your role clearly and know how to navigate the organisation in which you work. Professional Practice in Human Service Organisations examines what it means to be a professional in human service work, and how to develop excellence in professional practice. Making explicit what is often held as tacit knowledge in day to day practice, the authors explain the dynamics of human service organisations. They outline the challenges worker can face in caring for vulnerable people while at the same time fulfilling expectations of management and funding bodies. They explain the importance of understanding the complex networks of service delivery systems, including the role of information technology. They also examine how workers can maintain professional relations with clients, colleagues and other workers by developing skills in advocacy and in handling conflict, complaints and ethical dilemmas. Professional Practice in Human Service Organisations is essential reading for practitioners new to roles in social work, community work, youth work and related fields.

This is a value pack comprising Chenoweth's The Road to Social Work and Human Service Practice, 5e print book + Search Me! Social Work, 2-term Instant Access. The Road to Social Work and Human Service Practice provides a comprehensive introduction to all aspects of practice in the professions of social work and the human services. It lays out the journey and expertly signposts the key areas of knowledge, skills, values, ethics, practice contexts and contemporary debates. Client and practitioner perspectives offer reflections on real-life social work and human services interventions, while new case studies show how theory can be applied to practice. Fully updated and revised, this text is an invaluable tool for students as they start their careers in the social work and human services sector. Search Me! is an online research library customised to your subject, that puts the information you need right at your fingertips. Content is updated daily from hundreds of scholarly and popular journals, eBooks and newspapers. Plus, 24-hour access means you won't be limited by library opening times!

Working with Human Service Organisations 2nd edition aims to equip potential and current workers within human service organisations with the range of tools they need to think critically and work effectively within their employing agency. It discusses how to be active and dynamic in organisational relationships, how to use critical and reflective thinking and how to be prepared when faced with tough situations in organisational life. It contains a lot of case studies and examples that raise issues about practice and promote critical reflection.

On human services

The Road to Social Work and Human Service Practice provides a comprehensive introduction to all aspects of practice in both social work and the human services. It lays out the journey and expertly signposts the key areas of knowledge, skills, values, ethics, practice contexts and contemporary debates. Client and practitioner perspectives offer reflections on real-life social work and human services interventions, while case studies show how theory can be applied to practice. This market-leading, reader-friendly text is an invaluable tool for students as they start their careers in the social work and human services sector. Instructor resources include instructor's guide, PowerPoints, additional case studies, Test Bank and NEW author videos. Premium online teaching and learning tools are available on the MindTap platform. Learn more about the online tools cengage.com.au/mindtap

Now in its Third Edition, Effectively Managing Human Service Organizations continues to provide invaluable advice for achieving managerial success. Ralph Brody dissects and diagnoses common workplace dilemmas, arming practicing managers with the skills to implement positive changes in their organizations. While retaining much of the valuable information from the previous editions, the Third Edition adds up-to-date information and ideas to chapters on developing leadership, planning strategically, solving organizational problems, addressing challenging employee situations, monitoring financial statements, improving internal and external communications, and obtaining funding from private foundations. Easy to read, the book contains hundreds of real-life examples and specific guidance in developing skills necessary to manage large and small organizations.

This book provides panoramic overviews of critical human service organizational and management practice challenges, as well as new and needed research frontiers. The Future of Human Service Organizational & Management Research: Navigating Complex Frontiers invites researchers, educators, and practitioners to explore: the intersection of the complex environment of public and private human service organizations; and the rise and uncertain effects of new developments in social work, public policy and public management, and other helping professions. The contributors identify how future generations of macro practitioners and scholar-researchers can: Improve service delivery and program effectiveness; Implement evidence-based practices and evidence-informed practices; Promote leadership and social innovation; Build linkages across micro, meso, and macro levels of practice; Train organizational leaders and educate practitioners; and Advocate for more socially just visions of social welfare and society. This edited collection argues that human service organizational and management practice and research are needed to support new discoveries in social welfare, social work, and related professions. This book was originally published as a special issue of the journal, Human Service Organizations: Management, Leadership & Governance.

Improve your organization’s performance for the well-being of your clients! Organizational and Structural Dilemmas in Nonprofit Human Service Organizations explores the common pitfalls that plague nonprofit human service organizations and cause them to fail in their missions. In this book, leading scholars analyze and evaluate the inherent difficulties that impede effectiveness in these organizations. With this wide-ranging body of knowledge, research findings, and information, you will be able to identify key areas in your organization that may become troublesome at a later date and prevent them from deteriorating. This valuable tool also includes advice and suggestions for repairing detrimental situations that have already occurred or are taking place. The book supplies solutions for repairing or preventing any permanent damage to your organization’s structure, value, or reputation. Organizational and Structural Dilemmas in Nonprofit Human Service Organizations will help you set successful long-term strategies for your organization, despite changes in laws, programs, and public sentiment. With this book, you will learn more about: the changing identity of federated community service organizations the role of congregations as social service providers volunteer and paid staff relations the implications of welfare-to-work programs the cycles of public sentiment as expressed through the media the issue of nonprofit executive misbehavior the preferences of social work graduates for employment in various sectors of the welfare economy such as for-profit as opposed to nonprofit the differences between for-profit and nonprofit organizations

"It has been 17 years since the first edition of Navigating Human Service Organizations (Navigating) was published-and about twenty years since the Margaret Gibelman began working on a unique and engaging textbook that has been used in many dozens of classrooms. I did not participate in the initial writing of the book, I joined the project later. Yet shorty after it was released, I reviewed it for possible adoption for a practice class, so can semi-dispassionately reflect upon the initial notes I made about the latest book of the director of the doctoral program from which I graduated"--

Through change and development, human service organizations can promote the well-being of their clients more effectively. This important book describes and analyzes recent research on organizational change and development in the social and human services. It is particularly relevant in light of the significant changes in these organizations during the last decade and the lack of literature in the area. Organizational Change and Development in Human Service Organizations brings together the work of scholars who deal with social welfare administration and change in human services, combining research studies with theoretical approaches to change and development. It helps readers better understand the process of change and the role of the environment in creating change. Insightful chapters encourage practitioners, scholars, and students to plan change in organizations, utilize models of change and organizational development in real life, and evaluate change and its results and impacts. This much-needed book addresses a variety of topics, including: the uses of force field analysis in assessing prospects for organizational change planned change in voluntary and government social service agencies interorganizational coordination of services to children in state custody early stages in the creation of self-help organizations organization and community transformation organizational development in public social services strategic and structural change in human service organizations a developmental approach to program evaluation Many readers will find the information in Organizational Change and Development in Human Service Organizations to be extremely beneficial in their daily work. Covering the important issues, it gives readers a deeper insight into the processes of change and development so they can provide better services to their clients. This book is a vital resource for social workers, professionals in public administration, individuals involved in MSW programs, and students in the social sciences, including sociology and political science.