Whenever political and social decisions use categories of identity such as race, religion, social class, or nationality to distinguish groups of people, they risk holding certain groups as inferior and culturally “Other.” When people employ ideologies of imperialism, colonialism, patriarchy, and classism, they position certain groups as superior or ideal/ized people. Such ideological positioning causes nations to take actions that isolate or endanger minoritized populations. This cultural Othering can lead to atrocities such as Native Americans being expelled from their native lands through the Trail of Tears, millions of Ukrainians starving to death during the Holodomor, or millions of Jews exterminated during the Holocaust. Communicating the Other across Cultures uses examples from the United States, Western Europe, and Russia to demonstrate historical patterns of Othering people, as well as how marginalized people fight back against dominant powers that seek to silence or erase them. Deeply ingrained in our society, cultural Othering affects information in history books, children’s education, and the values upheld in our society. By taking a closer look at historical and modern instances of Othering, Julia Khrebtan-Hörhager shows examples of how different societies created ideas of social and cultural superiority or inferiority, and how deeply they are ingrained in our current society. In everyday life—the cash in your pocket, the movies shown at your local theater, museum exhibits, or politician's speeches—certain cultural ideologies are consistently upheld, while others are silenced. By exposing the communicative patterns of those in power, Khrebtan-Hörhager then suggests alternative ways of thinking, communicating, and eventually being, that offer transformative solutions for global problems.

Winner of ABC's award for Distinguished Publication for 2006 This book explores effective written communication across cultures both theoretically and practically. Specifically it conceptualizes cross-cultural genre study and compares English and Chinese business writing collected from Australia, New Zealand and China. It is also one of those inspired by contrastive rhetoric but has contributed innovatively and uniquely by incorporating research findings from genre analysis, in particular, the sociocognitive genre perspective into this cross-cultural study. On the one hand, the endeavor represents an in-depth theoretical exploration by considering not only discourse community and cognitive structuring, but also the deep semantics of genre and intertextuality, while broadening genre study by integrating insights from cross-cultural communication as well as the Chinese perspectives. On the other hand, the book also addresses pragmatic issues. As a particular feature, it solicits professional members' intercultural viewpoints; thus confirming the shared social "stock of knowledge" employed in the culturally defined writing conventions. Last but not least, this book explores the implications for genre education and training, and develops an appropriate model for cross-cultural genre learning, which encourages learning through legitimate peripheral participation and intercultural learning in business organizations.

From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

If you are a manager anywhere in the world, you are almost certainly dealing with people of nationalities and cultures different from your own. This guidebook will help you become aware of cultural differences and show you how to adapt your communication style to enhance your managerial effectiveness.

This revised and updated fourth edition of this core textbook builds on the text's established success. It provides the basis of knowledge, understanding and practice for developing skilled work communication in an intercultural world. Using many illustrations and international examples, the book analyses culture, cultural diversity and cultural similarities and differences in how we interact at work and in the psychological factors that influence our communication. It shows how to overcome impediments to intercultural communication and interact effectively with different others, whether face-to-face or by email, chat, text, phone or video. It describes cultural differences in negotiating, cooperation, coordination, knowledge sharing, working in groups and leadership, and demonstrates how to perform these activities skilfully in an intercultural setting. This textbook is the ideal companion for students taking undergraduate modules in cross-cultural management or managing diversity on international business or business administration degrees, in addition to MBA courses and specialist postgraduate modules on international and comparative management. New to this Edition: - New and improved pedagogical features, including end of Part exercises, activities and role plays - Topic-by-topic coverage of computer-mediated communication, explaining how it is affected by culture and in turn affects intercultural communication - Discussion of new developments in the field such as the increasing emphasis on language and discourses - Focus on new types of research such as country-by-country studies and reports of realities on the ground

A new textbook exploring communication in international management. Provides a comprehensive overview of the field, summarising the key theoretical perspectives and introducing students to the multi-cultural 'big picture' in which global business operates. Experts provide a wealth of cases and other learning and teaching resources.

Cultural differences can cause problems. In this book, the author details a workshop she conducted and the lessons learned in Vecinos (broadly defined as “neighbors”) experiences in New Mexico that addressed these problems. The themes explored were crucial: the power of names, the tri-cultural trap, culture and cultures, stereotypes, heritage, values, racism, communications, conflict, bridges, and more. Though the focus is on relationships, the implication is that these relationships will lead to action and alliances as everyone works together on community and individuals’ problems. Some of the text is “commentary,” introducing a theme or reflecting on some of its manifestations. Illustrative stories are sometimes included to add to the account. A large part of the book is devoted to quotations more or less intact, by individuals that reveal perspectives on some of the larger issues dealt with. Although there are plenty of resources—books, documentaries, articles, films—the author states that they must not substitute for contact with real people. Included also are many timeless tips about dealing with cross-cultural contacts. The author hopes that this book will help increase the reader’s awareness, comfort and effectiveness in their own intercultural associations, and lead to warm, enriching friendships for many years.

This book has the chapters from the Handbook of International and Intercultural Communication, Second Edition relating to the structure and growth of cross-cultural and intercultural communication. With an expanded forward by William Gudykunst it is an invaluable resource for students and lecturers of communications studies

Leading Scholars Blend Cutting-Edge Science with Practical Experience to Reveal Evidence-Based Best Practices Edited by three leading authorities on nonverbal behavior, this book examines state-of-the-art research and knowledge regarding nonverbal behavior and applies that scientific knowledge to a broad range of fields. The editors present a true scientist–practitioner model, blending cutting-edge behavioral science with real-world practical experience, thus making this text the first of its kind to merge theoretical and practical worlds. This book is a valuable resource for students and professionals as it explores the science behind the practice and reveals how other professionals have effectively incorporated nonverbal communication into their fields. This book serves as an excellent text or supplement for courses/seminars in nonverbal behavior, nonverbal communication, human interaction, profiling, security management, and homeland security, as well as courses in interviewing and qualitative analysis.

Deception is omnipresent throughout the evolution of life, inseparable from the development of various modes of communication. By effectively manipulating the behavior of others, apparently by taking advantage of recipients’ own rules, communicators are able to gain an advantage while negotiating meaning in a cross-cultural environment. Even though much research related to deceptive behavior and its detection has been conducted in recent years, little of it has concentrated on deception outside of a North American context. This monograph addresses that lacuna. Consistently, most research on deception has examined face-to-face verbal communication and ignored computer-mediated communication. In response, this book also provides detailed insights into how computer-mediated communication and adopted cultural values affect deceptive communication and deception detection across cultures, namely in Poland and the USA. It focuses on discussing theories about why cues to deception exist, theories specific to verbal cues to deception, and theories about computer mediation in communication. The book also proposes a research model postulating relationships between computer-mediated communication media, cue detection, media familiarity, national culture, espoused cultural values, veracity judgment success, and deceptive communicative behavior.