In today's connected global marketplace, success and failure is bound up with the management of your inter-organisational partnerships. Competition is no longer between individual organisations but between alliances of companies and networks of supply chains. Richard Gibbs and Andrew Humphries provide a practical guide to the management process and skill sets needed for co-ordinating the business activities that are essential to creating a competitive advantage. Their eight partnership types developed from earlier research help readers adapt their relationship strategies to the different opportunities that present themselves and focus their greatest time and resources on the collaborations that offer the greatest value. The text includes an explanation of the context for collaboration, the principles and drivers for success, as well as techniques for appraisal and management. This is an excellent overview of the tools, techniques and philosophies behind an enterprise’s successful management of its strategically important relationships. Enterprise Relationship Management will help ensure your organisation has the requisite ability to form, manage, retire and exit partnerships in a fluid and agile way. Whether you are in sales or marketing or finance and operations, this book will show you how to get the most from your partnerships.

Relationship management, key account management and customer orientation are concepts that have become central to modern management. This book is dedicated to illustrating and reflecting these concepts and their corresponding methods and instruments in depth. It is thereby focused on the business-to-business realm and equally applies to traditional industrial markets as well as to business-to-business services. Contributions include state-of-the-art research results that are conveyed in a comprehensible fashion to be applied in both executive education as well as in practice.​

Despite potentially tremendous benefits, small and medium-sized enterprises (SMEs) lag in the digital transformation. Emerging technologies, as diverse as they are, offer a range of applications for them to improve performance and overcome the size-related limitations they face in doing business. However, SMEs must be better prepared, and stakes are high. SMEs make the most of the industrial fabric in many countries and regions, they create jobs (most jobs sometimes) and are the cement of inclusive and sustainable societies.

Examines enterprise software in general, rather than focusing on one particular package. Readers will learn how ERP software can improve the functions of a company, how it can streamline operations, and how the functional areas of any package relate to each other.

Implement a powerful end-to-end SAP administration solution Get peak performance from your SAP ERP infrastructure using the detailed implementation, maintenance, and support information in this comprehensive resource. SAP Basis Administration Handbook, NetWeaver Edition delivers integrated management strategies covering both ABAP and Java stacks. Discover how to deploy components, accurately size throughout, configure Oracle databases, back up your system, and repair performance problems. Career trends, certification requirements, and marketable SAP Basis skills are also discussed in this practical guide. Essential Skills for SAP Professionals: Plan, prepare, and install SAP NetWeaver Application Server Set up, configure, and troubleshoot Java and ABAP stacks Establish server infrastructure and efficiently balance workloads Incorporate transport management and software logistics Resolve performance issues and startup problems Access SAP support infrastructure through SAP Service Marketplace Manage and back up Oracle databases using BR*TOOLS Perform system copies, stack upgrades, and OS/DB migrations

This third edition, from the Shelly Cashman Series, covers the same breadth, but with less depth as Discovering Computers 2007: Complete. This title is ideal for a short course on computer concepts or in application software courses. With the Shelly Cashman Series' project-oriented, step-by-step pedagogy, and full-color screenshots, this book includes new exercises, and tools on the Online Companion.

In today's connected global marketplace, success and failure is bound up with the management of your inter-organisational partnerships. Competition is no longer between individual organisations but between alliances of companies and networks of supply chains. Richard Gibbs and Andrew Humphries provide a practical guide to the management process and skill sets needed for co-ordinating the business activities that are essential to creating a competitive advantage. Their eight partnership types developed from earlier research help readers adapt their relationship strategies to the different opportunities that present themselves and focus their greatest time and resources on the collaborations that offer the greatest value. The text includes an explanation of the context for collaboration, the principles and drivers for success, as well as techniques for appraisal and management. This is an excellent overview of the tools, techniques and philosophies behind an enterprise’s successful management of its strategically important relationships. Enterprise Relationship Management will help ensure your organisation has the requisite ability to form, manage, retire and exit partnerships in a fluid and agile way. Whether you are in sales or marketing or finance and operations, this book will show you how to get the most from your partnerships.

Appropriate for all courses in Decision Support Systems (DSS), computerized decision making tools, and management support systems. Todays networked computer systems enable executives to use information in radically new ways, to make dramatically more effective decisions -- and make those decisions more rapidly. Decision Support Systems and Intelligent Systems, Seventh Edition is a comprehensive, up-to-date guide to todays revolutionary management support system technologies, and how they can be used for better decision making. In this thoroughly revised edition, the authors go far beyond traditional "decision support systems," focusing far more coverage on Web-enabled tools, performance analysis, knowledge management, and other recent innovations. The authors introduce each significant new technology, show how it works, and offer practical guidance on integrating it into real-world organizations. Examples, products, services, and exercises are presented throughout, and the text has been revised for improved clarity and readability. New and enhanced coverage includes: state-of-the-art data mining, OLAP, expert system, and neural network software; revamped coverage of knowledge management; and a far greater emphasis on the use of Web technologies throughout. Also covered in detail: data warehousing, including access, analysis, visualization, modeling, and support. This edition also contains DSS In Action boxes presenting real business scenarios for the use of advanced management support technology. Decision Support Systems and Intelligent Systems, Seventh Edition is supported by a Web site containing additional readings, relevant links, and other supplements.

A must-have guide for the latest updates to the new release of Reporting Services SQL Server Reporting Services allows you to create reports and business intelligence (BI) solutions. With this updated resource, a team of experts shows you how Reporting Services makes reporting faster, easier and more powerful than ever in web, desktop, and portal solutions. New coverage discusses the new reporting tool called Crescent, BI semantic model's impact on report design and creation, semantic model design, and more. You'll explore the major enhancements to Report Builder and benefit from best practices shared by the authors. Builds on the previous edition while also providing coverage of the new features introduced with SQL Server 2012 Explains Reporting Services architecture and BI fundamentals Covers advanced report design and filtering techniques, walking you through each design, discussing its purpose and the conditions where it could be more efficient Discusses semantic model design, Report Builder, Crescent, and more Targets business analysts and report designers as well as BI solution developers Professional Microsoft SQL Server 2012 Reporting Services is mandatory reading if you are eager to start using the newest version of SQL Server Reporting Services.