This book exposes the reality that our twentieth-century government is no match for twenty-first-century problems and proposes a solution. In this timely and compelling book, Donald F. Kettl demonstrates how the process of governance has fallen out of sync with the problems the government is trying to solve. Pick almost any recent domestic concern—waging a war, protecting our food supply and borders, providing health-care coverage for an aging population or relief after a devastating hurricane—and the standard response is to outsource most of the core tasks to thousands of independent contractors. The government foots the bill, but this strategy provides neither leadership nor accountability. Without anyone in charge, who can formulate innovative solutions to the increasingly complex problems the government faces? Kettl has answers, explaining with precision and clarity how a twenty-first century government must function in order to provide real solutions to the policy problems that face the United States.

A growing portion of federal spending is related to buying services such as administrative, management, and information technical support. Services accounted for about 60% of total FY 2006 procurement dollars. The Services Acquisition Reform Act (SARA) of 2003 established a Services Acquisition Advisory Panel to make recommendations for improving acquisition practices. In Jan. 2007, the panel proposed 89 recommendations to improve fed. acquisition practices. This report determines how the panel recommendations compare to past work and identifies how the Office of Fed. Procurement Policy expects the recommendations to be addressed. Includes recommendations. Charts and tables.

The fed. gov¿t., incl. the DoD, is relying on contractors to carry out many of its missions. Governmentwide spending on contractor services has more than doubled in the last 10 years. DoD has used contractors extensively to support troops deployed abroad; there are about 196,000 contractors in Iraq and Afghanistan. While contractors can play an important role in helping agencies accomplish their missions, there have been problems regarding the appropriate role and mgmt. of contractors, particularly at DoD. This testimony highlights the challenges DoD has had in managing its increased reliance on contractors who support deployed troops and who provide logistics support for weapons. Includes recommendations.