Managers are under increasing pressure to get results and may feel they need all the help they can get. They are responsible for achieving results through other people. Employees must not only be able to do what managers want them to do, they must want to do so. Completely revised and updated, this second edition continues to illustrate how to inspire individuals or teams to develop, appraise and empower to get the very best results. "How to Motivate People" reviews the principles of motivating staff to maximise performance. It sets out guidelines on how to: reduce negative feelings; boost positive feelings; create enthusiasm and involvement; and focus effort on key issues. This comprehensive guide provides practical guidelines and suggestions for action, leaving no stone unturned in exploring how to influence and motivate people.

According to the World Health Organization ”counselling is a process that, through dialogue and interaction, helps people to solve their problems and make decisions.

According to the World Health Organization "Counselling is a process which, through dialogue and interaction, helps people to solve their problems and make decisions".

Keeping up morale within a team is one of the major challenges every manager faces on a daily basis. Discover the right methods for creating and maintaining motivation, as well as how to manage a lack of motivation.

Supervision in the Hospitality Industry, Ninth Edition, is a comprehensive primer designed for beginning leaders, new supervisors promoted from an hourly job, and students planning for careers in the hospitality industry. Covering each essential aspect of first-line supervision, this market-leading textbook helps readers develop the practical skills and knowledge necessary for effectively supervising hospitality workers at all levels of an organization, including cooks, servers, bartenders, front desk clerks, porters, housekeepers, and janitorial staff. Topics include planning and organizing, communication, recruitment and team building, employee training, performance effectiveness, conflict management, and more. The text's unique approach to leading human resources — combining fundamental leadership theory and the firsthand expertise of hospital industry professionals — enables readers to master concrete, results-driven leadership methods and overcome the everyday challenges faced in the real world. Principles of good leadership and supervision are presented in clear, easy-to-understand language and are reinforced by numerous examples, case studies, discussion questions, and activities. The ninth edition of Supervision in the Hospitality Industry remains the ideal text for students and practitioners alike, delivering a basic yet comprehensive knowledge of the different elements of the supervisor's job while helping develop the leadership qualities needed to succeed as a hospitality professional.

Discover 101 practical and proven techniques and approaches for increasing the motivation levels of your people. Written by a specialist personal development coach and trainer with over 20 years experience this 40 page book includes a motivation questionnaire, scoring grid and interpretation guide, to help you identify what motivates you and your people at work. If managing and motivating people is part of your job role then this book is an absolute must.

Todays leadership challenges cannot be solved with yesterdays knowledge, assumptions, and understanding. Old paradigms and models will have to give way to new paradigms and models for todays leaders to lead their constituentsand the organisations they leadto greatness. Using a revolutionary concept, the 4P concept, and a simple formula that leadership = relationships results The Alphabet of Leadership is a comprehensive field guide for todays leaders to navigate todays business complexities and the murky waters of hypercompetition and achieve breakthrough results. Covering twenty-six chapters with real-life examples, anecdotes, lessons and concepts, this book covers the essential topics facing todays leaders such as: The leadership attitude that guarantees greatness The six essentials every leader must communicate to create a high-performance team Making tough decisions Engaging constituents to achieve breakthrough results Growing team members Motivating staff to achieve high performance Executing with excellence Holding people accountable Dealing with eagles, peacocks, ducks and vultures in performance management Trust improves the bottom line Four ways leaders create sustainable value Wonders happen in an atmosphere of positive stretch and fair rewards And lots more. Irrespective of where you find yourself in your leadership journey, you will find rich nuggets in the following pages to help you improve on your personal leadership effectiveness and the overall performance of your team. If you need easy, practical and proven leadership concepts that works, then this book is for you!

Featuring winning strategies from Disney, Dell, and other world-class companies, How to Motivate Every Employee gets beyond the buzzwords and offers you real-world solutions. You will find proven strategies for ensuring enthusiasm, energy, and morale in the workplace.

As coaches and leaders it is easy to focus so much attention on others that we can lose sight of ourselves. Burnout, fatigue, and health issues are all too common occurrences. Coaching can be a tremendous amount of stress, and sometimes if you're not in control of it problems arise. Long hours, poor eating habits, loss of family time are just a few examples that can cause you to become out of balance. This book is about maintaining a healthy balance. I have had the opportunity to observe successful coaches and some not so successful. I know coaches who love their job and some who hate what they do. I've worked with people who were consumed so much that they never took a vacation and others who seemed to be on permanent vacation. Coaches who are in balance and feel good do a better job. The purpose of this collection is to provide you with an instrument to help you maintain proper balance and motivation.