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BOOK EXCERPT:
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Product Details :
Genre |
: Political Science |
Author |
: Ellen Doree Rosen |
Publisher |
: SAGE |
Release |
: 1993-07-22 |
File |
: 291 Pages |
ISBN-13 |
: 9780803945739 |
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BOOK EXCERPT:
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective intern
Product Details :
Genre |
: Political Science |
Author |
: Marc Holzer |
Publisher |
: CRC Press |
Release |
: 2019-02-13 |
File |
: 1324 Pages |
ISBN-13 |
: 9781482277074 |
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BOOK EXCERPT:
This study aims to help public sector practioners use productivity improvement to cope with fiscal stress. Covering aspects such as meaning, measurement, implementation, and maintenance, it is not overwhelming in size or detail, but is presented in a direct way that facilitates use.
Product Details :
Genre |
: Business & Economics |
Author |
: Elaine Morley |
Publisher |
: Krieger Publishing Company |
Release |
: 1988 |
File |
: 280 Pages |
ISBN-13 |
: UCR:31210013423379 |
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BOOK EXCERPT:
Product Details :
Genre |
: Business & Economics |
Author |
: Rita Mae Kelly |
Publisher |
: Springer |
Release |
: 1988-06-18 |
File |
: 247 Pages |
ISBN-13 |
: 9781349088850 |
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BOOK EXCERPT:
The author broaches the tricky issue of public sector productivity improvement in a holistic and managerial way, offering vital information to help practitioners and scholars in public management and administration in becoming more efficient and effective in their occupations.
Product Details :
Genre |
: Political Science |
Author |
: V. G. Hilliard |
Publisher |
: |
Release |
: 1995 |
File |
: 100 Pages |
ISBN-13 |
: STANFORD:36105070827097 |
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BOOK EXCERPT:
Product Details :
Genre |
: |
Author |
: Government of Western Australia. Study Group on Productivity Improvement and the Management of Change in the Public Sector |
Publisher |
: |
Release |
: 1988 |
File |
: 53 Pages |
ISBN-13 |
: OCLC:223286443 |
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BOOK EXCERPT:
Product Details :
Genre |
: Government productivity |
Author |
: Richard Boyle |
Publisher |
: Institute of Public Administration |
Release |
: 2006 |
File |
: 66 Pages |
ISBN-13 |
: 9781904541493 |
eBook Download
BOOK EXCERPT:
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Product Details :
Genre |
: Political Science |
Author |
: Ellen Doree Rosen |
Publisher |
: SAGE |
Release |
: 1993-07-22 |
File |
: 292 Pages |
ISBN-13 |
: 0803945736 |
eBook Download
BOOK EXCERPT:
Now in paperback in an Enlarged Edition, this volume explores the lessons of one of the most comprehensive attempts to improve public management. Metcalfe and Richards describe and assess Thatcher's Efficiency Strategy as an exercise in improving public management. They explain how the strategy has gone about improving administrative performance by increasing cost-consciousness in the use of resources and creating flexibility for managing change. They analyze major themes such as: decentralization, information systems and budgets as management tools, organization design, and the management of interdepartmental relations.
Product Details :
Genre |
: |
Author |
: Dr Les Metcalfe |
Publisher |
: SAGE |
Release |
: 1990-12-18 |
File |
: 266 Pages |
ISBN-13 |
: 1446230104 |
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BOOK EXCERPT:
Product Details :
Genre |
: |
Author |
: |
Publisher |
: |
Release |
: 1987 |
File |
: Pages |
ISBN-13 |
: OCLC:271744258 |