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BOOK EXCERPT:
Product Details :
Genre |
: Government productivity |
Author |
: Richard Boyle |
Publisher |
: Institute of Public Administration |
Release |
: 2006 |
File |
: 66 Pages |
ISBN-13 |
: 9781904541493 |
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BOOK EXCERPT:
Product Details :
Genre |
: |
Author |
: |
Publisher |
: |
Release |
: 1999 |
File |
: 42 Pages |
ISBN-13 |
: OCLC:851133389 |
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BOOK EXCERPT:
Product Details :
Genre |
: |
Author |
: Zsuzsanna Lonti |
Publisher |
: |
Release |
: 2016 |
File |
: Pages |
ISBN-13 |
: OCLC:968937767 |
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BOOK EXCERPT:
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.
Product Details :
Genre |
: Political Science |
Author |
: Ellen Doree Rosen |
Publisher |
: SAGE |
Release |
: 1993-07-22 |
File |
: 291 Pages |
ISBN-13 |
: 9780803945739 |
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BOOK EXCERPT:
Product Details :
Genre |
: |
Author |
: OCDE. Organización de Cooperación y Desarrollo Económico |
Publisher |
: |
Release |
: 1999 |
File |
: 0 Pages |
ISBN-13 |
: OCLC:1382418752 |
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BOOK EXCERPT:
Product Details :
Genre |
: Civil service |
Author |
: Christopher Pollitt |
Publisher |
: |
Release |
: 1999 |
File |
: 48 Pages |
ISBN-13 |
: CORNELL:31924087517805 |
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BOOK EXCERPT:
Anyone hoping to improve teamwork, performance, and budgeting, training, and evaluation programs in their organization should look no further. Completely revised, Public Productivity Handbook, Second Edition defines the role of leadership, dimensions of employee commitment, and multiple employee-organization based relationships for effective intern
Product Details :
Genre |
: Political Science |
Author |
: Marc Holzer |
Publisher |
: CRC Press |
Release |
: 2019-02-13 |
File |
: 1324 Pages |
ISBN-13 |
: 9781482277074 |
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BOOK EXCERPT:
Product Details :
Genre |
: Business & Economics |
Author |
: Rita Mae Kelly |
Publisher |
: Springer |
Release |
: 1988-06-18 |
File |
: 247 Pages |
ISBN-13 |
: 9781349088850 |
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BOOK EXCERPT:
Product Details :
Genre |
: |
Author |
: United States. President of the United States. National Commission on Productivity |
Publisher |
: |
Release |
: 1973 |
File |
: 96 Pages |
ISBN-13 |
: STANFORD:36105129190208 |
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BOOK EXCERPT:
The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades. The concept of productivity, which was developed initially for industrial and agricultural economies poses few difficulties when applied to standardized products. The advent of the service economy contributed to call into question, if not the relevance of this concept, at least its definition and measurement methods. This book takes stock of the issues met by productivity in services on theoretical, methodological and operational levels. The authors examine various definitions of productivity and the main methods of its measurement. A survey of recent conceptual and methodological debates on the notion of productivity is also presented. A more operational and strategic perspective is then adopted in order to identify and analyze the main levers, factors and determinants for improving productivity and, more generally, the actual strategies adopted for this purpose in firms and organisations. Providing a deep understanding of the specific and underestimated performance processes within service industries, this book will be of great interest to those involved in industrial economics, management science and public administration.
Product Details :
Genre |
: Business & Economics |
Author |
: Faridah Djellal |
Publisher |
: Edward Elgar Publishing |
Release |
: 2009-01-01 |
File |
: 261 Pages |
ISBN-13 |
: 9781848444966 |