With citizens demanding more of public services and employees desiring more self-fulfillment, far-reaching changes must be made in municipal administrations. An increasing number of cities in Germany and abroad are experimenting with new concepts of management and organization to reform their administrations and convert them into modern public service companies. In order to compile various experiences with reform made at an international level, as well as to explore and document innovative examples worldwide, the Bertelsmann Foundation has founded the international network "Cities of Tomorrow." This book presents initial results of the project, analyzed by practical experts in the field. It provides insight into the following areas of "new public management:" changes in organization and methods, quality management, human resource management, information technology, citizen involvement, strategic planning, alternative services, and competition.

This book (based on the proceedings of the OECD Symposium "Government of the Future: Getting from Here to There") looks at the way public administrations have been reformed over the last two decades and draws lessons for a new generation of reform.

This book analyses the relationship between stakeholder engagement practices and organizational sustainability across sectors and disciplines. It illuminates the relationships between the inputs and processes, vital for all kinds of organizations to engage stakeholders. Then, it describes the mutually-valued outcomes that can produce broader organizational impacts and sustainability. Each chapter is structured around a logic model that provides an analytical framework to engage the reader in strategic analysis and offer practical applications for adaptation and implementation in any organization. The book encourages the reader to systematically consider the descriptive, instrumental, and normative aspects of stakeholder theory as a precursor to designing stakeholder engagement practices.

"This book provides examinations of the adoption and impact of e-government"--Provided by publisher.

Local Government and Strategic Choice, Second Edition discusses decision-making in local government, in particular, to those more strategic levels of choice which tend to be linked with the terms 'planning' and 'policy-making.' This book is organized into four parts. Part I centers on an appraisal of planning in a major local authority. Part II details the nature of the planning process in any governmental setting and the characteristic types of operational and organizational problem to which it gives rise. Parts III and IV use the medium of case examples to suggest how the planning process can be made more effective, first through the development of an appropriate technology of choice, and secondly through the adaptation of organizational forms to allow the technology to become a workable instrument of democratic control.

Encompassing a broad range of innovative studies on planning support science, this timely Handbook examines how the consequences of pressing societal challenges can be addressed using computer-based systems. Chapters explore the use of new streams of big and open data as well as data from traditional sources, offering significant critical insights into the field.

Knowledge is power: In today’s era of knowledge-based economies, constantly changing business environments, severe competition, and globalization, gaining the knowledge edge will greatly empower an organization to stay on the cutting edge. Intelligence Methods and Systems Advancements for Knowledge-Based Business examines state-of-the-art research in decision sciences and business intelligence, and the applications of knowledge-based business with information systems. This comprehensive volume will provide researchers, academics, and business professionals with the research and inspiration they need to strengthen and empower their businesses in today’s world.