The case studies describe projects that support the success of international students studying at academic institutions, and provide examples of strategies for librarians to encourage library use among international students and increase international student success.

This book addresses the issues faced by both international students and by librarians who work with them and offers suggestions on ways to make the relationship between the two groups more positive and productive. The annotated bibliography provides an overview of the literature on the topic.

The Internationalization of the Academic Library presents a theoretically informed, empirically grounded analysis of the process of academic library internationalization. Drawing on interviews with library personnel from around the world, Lombard analyzes internationalization at the departmental level of an academic library. Demonstrating that college and library personnel have positive intentions when it comes to internationalization, the research presented nevertheless reveals little commitment to an intentional, holistic role in the libraries studied. Drawing on internationalization expertise and models of prominent scholars, the book argues that libraries need to be more deliberate in their internationalization efforts and collaborate with other college personnel and departments outside the library. Lombard asserts that internationalization can facilitate a better understanding of the potential for transformation of a library’s mission, vision, and policy. The Internationalization of the Academic Library cuts across the fields of library science and higher education administration, ensuring that the book will appeal to researchers and students working in these disciplines. Library professionals around the world will also find much to interest them within the book.

The library has always been an essential part of the collegiate experience, providing students with access to knowledge and literature. However, as virtual services and online learning become more prominent within collegiate environments, the ways students conduct research and access resources has been altered. Innovative Solutions for Building Community in Academic Libraries examines new methods librarians use to engage both on-campus and online users in library services, taking into account the significant impacts of online learning on students’ interaction with library resources. Focusing on various outreach practices, techniques of literacy instruction, and the utilization of library spaces, this research-supported book is a pivotal reference source for distance educators, program planners, academics, and library professionals interested in new ways to attract users to library services.

As the world becomes more navigable, opportunities arise for people to live in different countries and for students to study internationally. Such capabilities require universities and other institutions of higher learning to accommodate cultural diversity. Promoting Ethnic Diversity and Multiculturalism in Higher Education is an essential scholarly publication that examines the interaction between culture and learning in academic environments and the efforts to mediate it through various educational venues. Featuring coverage on a wide range of topics including intercultural competence, microaggressions, and student diversity, this book is geared towards educators, professionals, school administrators, researchers, and practitioners in the field of education.

The university subject librarians' role is at the centre of new models of teaching and learning, yet further debate and published contributions are still needed to shape its future direction. Subject Librarians: Engaging with the Learning and Teaching Environment assesses trends and challenges in current practice, and aims to encourage renewed thinking and improved approaches. Its editors and authors include experienced practitioners and academics. At a time of great change and increasing challenges in higher education this book offers directors of academic services, library managers, librarians and lecturers a chance to reflect on the key issues and consider the needs of the learning community. Subject Librarians: Engaging with the Learning and Teaching Environment also provides a perspective on current practice and a reference source for students of Information Management and Information Studies.

Solutions to the unique problems of academic libraries in urban and metropolitan areas are provided in this professional handbook. Issues faced by the administrators of these libraries can differ markedly from those encountered by their counterparts in residential college towns, with service demands emanating from both the surrounding community and their own academic community. Written by experienced urban university librarians, each chapter addresses issues unique to the in-city academic library. Reaching out to their communities to establish links with business, industry, and other libraries, the administrators of the urban/metropolitan libraries require a great degree of diplomacy and management skills. Service demands arising from urban high schools place additional pressures on limited resources. This handbook shows how the use of new technologies can assist the urban academic librarian in fashioning services for a nonresident faculty, as well as a usually older student body, comprised of many international and part-time students. The characteristics of city living and their impact on information-seeking behavior are discussed. Other topics covered are resource sharing, setting fees, staff and collection security, environmental pollution and space requirements.

This book offers a fresh perspective on understanding university library work with international users in North America. It investigates what librarians, international students, and international scholars perceive the role of the university library to be in internationalization in higher education. It also explores the phenomenon of internationalization itself as it is lived and experienced by both librarians and international users. Personal definitions and experiences of internationalization offered by librarians and international users include viewing internationalization as the broadening of knowledge on multiple levels, the idea of seeing oneself as part of a greater whole, and the building of international research connections. Both librarians and international users describe elements of internationalization such as exposure, awareness, engagement, empathy, and transcending boundaries. Inherent contradictions are present as well, such as the stronger emphasis on defining differences rather than similarities and the disconnect between inward and outward looking aspects of internationalization. Finally, this book connects theoretical perspectives concerning the phenomenon of internationalization to the practice of academic librarianship in North America. It does this by presenting what librarians in both the United States and Canada think about working with international users in terms of benefits, challenges, and best practices. Practical lessons learned include the need to move beyond focusing solely on the linguistic and cultural challenges of working with international users to also consider the positive aspects of working with them, such as widening worldviews and expanding personal knowledge.

The rapid development of the Web and Web-based technologies has led to an ongoing redefinition of reference services in academic libraries. A growing diversity of users and the need and possibility for collaboration in delivering reference services bring additional pressures for change. At the same time, there are growing demands for libraries to show accountability and service value. All of these trends have impacted the field and will continue to shape reference and research services. And they have led to a need for increasingly specialized professional competencies and a literature to support them. In order to reimagine reference service for twenty-first century learning environments, practitioners will need to understand several focal areas of emerging reference. In particular, collaboration with campus partners, diverse student populations, technological innovations, the need for assessment, and new professional competencies, present new challenges and opportunities for creating a twenty-first century learning environment. Librarians must not only understand, but also embrace these emerging reference practices. This edited volume, containing five sections and fourteen chapters, reviews the current state of reference services in academic libraries with an emphasis on innovative developments and future trends. The main theme that runs through the book is the urgent need for inventive, imaginative, and responsive reference and research services. Through literature reviews and case studies, this book provides professionals with a convenient compilation of timely issues and models at comparable institutions. As academic libraries shift from functioning primarily as collections repositories to serving as key players in discovery and knowledge creation, value-added services, such as reference, are even more central to libraries’ and universities’ changing missions.