Is it really true that working longer hours makes you more successful? Are millennials self-obsessed and frightened of hard graft? Do you really need to hide your emotions in order to gain respect as a manager? Does higher pay really always lead to higher performance? The world of management is blighted by fads, fiction and falsehoods. In Myths of Management, Cary Cooper and Stefan Stern take you on an entertaining journey through the most famous myths surrounding the much-written about topic of management. They debunk false assumptions, inject truth into over-simplifications and tackle damaging habits head-on. Whether cheesy, naïve or even destructive, management myths could be holding you back and stifling your team's potential. Myths of Management is the guide you need to become an enlightened manager. About the Business Myths series... The Business Myths series tackles the falsehoods that pervade the business world. From leadership and management to social media, strategy and the workplace, these accessible books overturn out-of-date assumptions, skewer stereotypes and put oft-repeated slogans to the test. Entertaining and rigorously researched, these books will equip you with the insight and no-nonsense wisdom you need to succeed.

In this lively and readable book, the authors argue that in recent years far too much has been made of customer satisfaction, and that this has come at the expense of hard-edged consumerism. Whether or not "the customer is king," the first rule of business is to make money. Pragmatic and practical, the book destroys seven key myths about customer management that have gained almost folkloric status, and provides a step-by-step action plan for linking customer service with commercial goals.

The development of communication technology and the proliferation of centers that collect, interpret, and transmit information does not mean that communities have become a more transparent and enlightened environment. If anything, the pioneering research of modern communication signifies the ambiguity of individual and collective existence. Myth in Modern Media Management and Marketing is an essential reference source that discusses the analysis of the role of myth and mythical thinking in the operation of media organizations and their functioning on the media market. Featuring research on topics such as social media, brand management, and advertising, this book is ideally designed for social media analysts, media specialists, public relations managers, media managers, marketers, advertisers, students, researchers, and professionals involved with media and new media management.

With a focus on reframing the management and organization of healthcare, this thoughtful resource claims that care, cure, control, and community have to work together, within healthcare institutions and across them, to deliver quantity, quality, and equality simultaneously. --

Addressing the beliefs and attitudes that can be detrimental to your organization’s competitiveness, Popular Manufacturing Myths: Eliminating Widely Held Beliefs That Reduce Competitiveness offers time-tested insight into the most common myths encountered in manufacturing environments. It classifies these myths into management myths, shop floor myths, and if appropriate, shared management and shop floor myths. Explaining the reasons why these deeply ingrained beliefs exist, the book outlines remedies that can help to quickly dispel them within your organization. It presents case studies that examine these myths and includes numerous real-world examples that outline simple, yet effective, solutions. Some of the myths dispelled in this book include: Increasing line speed always decreases quality and creates more scrap Reducing the cost of raw materials will decrease the cost of manufacturing Increased inspection will boost quality If it is successful in R&D, it will be successful in production Process problems can only be solved by changing one process parameter at a time Covering the basics of data collection tools, techniques, and analysis, the text offers simple methods to structure your data to assist in communicating clear and logical conclusions across the organization. The author keeps the arithmetic and statistics to a minimum, so readers only require a basic understanding of averaging and normal variation. However, for those who wish to understand a little bit more about a particular concept, technique, tool, or procedure, the book includes an addendum chapter with more detailed explanations and sample calculations.

Every business should introduce new technologies to improve their performance? The only way to innovate is to think outside of the box? And obviously, having a Chief Strategy Officer is a guarantee of success. Really? The reality is that there are no magic recipes for success. If there were, every company would use them, and no single company would be outstanding. Business strategy is messy, requires hard graft and is difficult to get right. And yet the world of strategy is dominated by management consultants and business gurus making sweeping generalizations, oversimplifying business thinking and peddling their own unfounded ideas. But do these methods actually work? Myths of Strategy debunks thirty of these most common strategy sagas, cutting through consultant hyperbole and provide you with tried and test business ideas that will make your company more successful. About the Business Myths series... The Business Myths series tackles the falsehoods that pervade the business world. From leadership and management to social media, strategy and the workplace, these accessible books overturn out-of-date assumptions, skewer stereotypes and put oft-repeated slogans to the test. Entertaining and rigorously researched, these books will equip you with the insight and no-nonsense wisdom you need to succeed.

This book provides an up-to-date review of commonly undertaken methodological and statistical practices that are based partially in sound scientific rationale and partially in unfounded lore. Some examples of these “methodological urban legends” are characterized by manuscript critiques such as: (a) “your self-report measures suffer from common method bias”; (b) “your item-to-subject ratios are too low”; (c) “you can’t generalize these findings to the real world”; or (d) “your effect sizes are too low.” What do these critiques mean, and what is their historical basis? More Statistical and Methodological Myths and Urban Legends catalogs several of these quirky practices and outlines proper research techniques. Topics covered include sample size requirements, missing data bias in correlation matrices, negative wording in survey research, and much more.

Over 100 British executives have contributed to this study of what it's really like to work for a Japanese company. Media beliefs about the Japanese in Britain suggest that they are obsessed with long-term planning and concensus decision-making, that all the bosses are Japanese, that all decisions are made in Tokyo, and that uniforms and exercises are compulsory. Dr Jones' findings question these 'myths' arguing that the Japanese have shown a remarkable adaptability to local conditions.

Charisma and Myth combines an interdisciplinary examination of myth with the newest developments in the application of charisma theory to history and social life. Through scores of examples ranging from Inuit myth to Christian theology, from Malinowski to martyrology, Charisma and Myth argues definitively that the survival of myth systems mirrors the survival of such charismatic groups as modern street gangs, the Anglo-Saxon comitatus, or Satan's fallen angels in Paradise Lost. Even the smallest charismatic group generates its own set of myths, and, like larger myth systems, depends on continual revolutionary change - not, as might be expected, on the stability of its myths - to survive and to achieve longevity. As this innovative study shows, group leaders must learn first to foster and then to manage the mild chaos and changing symbols of their myths. Charisma and Myth challenges myth theorists from the nineteenth through to the twenty-first century and adds a missing component to our understanding of how and why myths continue to grip our imaginations.