Like their librarian colleagues, reference archivists mediate between the user and the source material. However, given the nature of archival materials and of their holding repositories, unique issues arise. While such matters as provenance and original order and access and security continue to be vital underpinnings of their work, a myriad of other issues comes into play as reference archivists attempt to balance the competing demands of donors, researchers, the public, and the press. From the creation and dissemination of finding aids for electronic resources to the implementation of marketing strategies to increase support and strengthen service, Reference Services for Archives and Manuscripts shows you how to thrive in the changing world of archival reference. Intended to foster an appreciation of the issues both within and beyond the field of archives, Reference Services for Archives and Manuscripts reveals that today's archivist is straddling the world of the traditional with the world of the new. The book establishes its value as it guides you through new concerns such as how to: take advantage of technological developments in appraisal, accession, and preservation address copyright, privacy, and funding issues for electronic resources mount archival cataloging records on local and wide-area databases create a publicly available site on the Internet improve in-house access tools, professional abilities, and the caliber of public service address security issues and respond to theft Reference Services for Archives and Manuscripts also helps you by preparing you for changes in the relationship between archivist and researcher that will inevitably occur with further changes in technology. Other vital issues discussed are improved access for unserved and underserved groups, a revision in ethical codes, and the ability of archivists to become more customer-centered.

The Encyclopedia of Library and Information Sciences, comprising of seven volumes, now in its fourth edition, compiles the contributions of major researchers and practitioners and explores the cultural institutions of more than 30 countries. This major reference presents over 550 entries extensively reviewed for accuracy in seven print volumes or online. The new fourth edition, which includes 55 new entires and 60 revised entries, continues to reflect the growing convergence among the disciplines that influence information and the cultural record, with coverage of the latest topics as well as classic articles of historical and theoretical importance.

Historical records are a focus and collecting area for many historical societies, history museums and other historical agencies. Yet many historical records programs face special challenges and needs, from inadequate resource levels, physical preservation problems, under-developed documentation, appraisal and collecting policies, etc. In Managing Historical Records, Dearstyne's goal is to foster stronger, more vibrant historical records programs by introducing archival work and describing strategies, approaches, principles and practices of strong programs. Lots of examples, checklists, and appendices help in finding solutions and approaches. A must-have resource for anyone considering starting a historical records program or who already has one and wants to strengthen it.

“Rare books and archives come alive when consulted by readers and researchers.” --from the Introduction In the administrative and budgetary environment of law librarianship, outstanding reference service is crucial to the survival and growth of special collections. Public Services Issues with Rare and Archival Law Materials offers practical suggestions for putting these valuable special collections to work. Each chapter gives clear, proven advice on making the most of rare book sections and archives to contribute to the mission of their libraries and parent institutions. Public Services Issues with Rare and Archival Law Materials provides a comprehensive overview of issues in using these special collections. It begins with an original study of the research habits of legal historians, which can help you plan a strategy for making your collection more accessible to scholars. It concludes with thoughtful consideration of the ethical issues of using archived papers, balancing the scholar’s need to understand the inner workings of the legal system against the need for private court deliberations and attorney-client privilege. This wide-ranging book provides the tools you need for keeping archives in active service, including: detailed instructions for the care and use of rare legal materials ideas for creating exhibits and outreach activities, including Web sites suggestions for working with early books on Roman and canon law practical techniques for using archives in litigation and cooperating with attorneys a bibliography of law-related archives and rare-book librarianship This essential book will assist rare book librarians and archivists to provide better reference service by providing examples of best practice and solutions to common problems. Public Services Issues with Rare and Archival Law Materials is an indispensable resource for law librarians, archivists, and scholars.

"Collections: A Journal for Museum and Archives Professionals" is a multi-disciplinary peer-reviewed journal dedicated to the discussion of all aspects of handling, preserving, researching, and organizing collections. Curators, archivists, collections managers, preparators, registrars, educators, students, and others contribute.

With new technologies and additional goals driving their institutions, archives are changing drastically. This book shows how the foundations of archival practice can be brought forward to adapt to new environments—while adhering to the key principles of preservation and access. Archives of all types are experiencing a resurgence, evolving to meet new environments (digital and physical) and new priorities. To meet those changes, professional archivist education programs—now one of the more active segments of LIS schools—are proliferating as well. This book identifies core archival theories and approaches and how those interact with major issues and trends in the field. The essays explore the progression of archival thinking today, discussing the nature of archives in light of present-day roles for archivists and archival institutions in the preservation of documentary heritage. Examining new conceptualizations and emerging frameworks through the lenses of core archival practice and theory, the book covers core foundational topics, such as the nature of archives, the ruling concept of provenance, and the principal functions of archivists, discussing each in the context of current and future environments and priorities. Several new essays on topics of central importance not treated in the first edition are included, such as digital preservation and the influence of new technologies on institutional programs that facilitate archival access, advocacy, and outreach; the changing legal context of archives and archival work; and the archival collections of private persons and organizations. Readers will also learn how communities of various kinds intersect with the archival mission and how other disciplines' perspectives on archives can open new avenues.

Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West—proprietor of librarian.net and the “hippest ex-librarian on the Web” according to Wired magazine—the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves® and Google Answers™ to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences—good and bad—in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book’s contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that “it’s all available online,” cultural and/or language barriers to text-based reference services, and patrons’ experiences with reference tools, from a librarian’s perspective. Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses: policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan’s Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey’s virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

Since its original publication Hunter's manual has been "not only a rich and ready reference tool but also a practical resource for solving problems" (Catholic Library World), and no text has served as a better overview of the field of archives. Newly revised and updated to more thoroughly address our increasingly digital world, including integration of digital records and audiovisual records into each chapter, it remains the clearest and most comprehensive guide to the discipline. Former editor of American Archivist, the journal of the Society of American Archivists (SAA), Hunter covers such keystone topics as a history of archives, including the roles of historical societies and local history collections in libraries; new sections on community archives, diversity, and inclusion; conducting a survey and starting an archival program; selection, appraisal, acquisition, accessioning, and deaccessioning; important points of copyright, privacy, and ethics; arrangement of archival collections, with a discussion of new theories; description, including DACS, EAD, and tools such as ArchivesSpace; access, reference, and outreach, with a look at how recent innovations in finding aids can help researchers; preservation, including guidance on how to handle rare books, maps, architectural records, and artifacts; digital records, addressing new and popular methods of storage and preservation of email, social media, image files, webpages, Word documents, spreadsheets, databases, and media files; disaster planning, security, and theft prevention; metrics, assessment, establishing employee procedures and policies, working with interns and volunteers, and other managerial duties; public relations and marketing, from social media and the Web to advocacy; and professional guidelines and codes, such as the newly developed SAA Statement of Core Values of Archivists. Providing in-depth coverage of both theory and practice, this manual is essential for archivists at all levels of experience and of all backgrounds.