A valuable learning resource, this text draws together information from research, service users, carers and practitioners across both adult and children's services groups. Case studies and activities encourage reflection and the application of this knowledge to practice situations.

This is the first text to examine the principal elements of service user involvement and participation across both adult and children′s services. A valuable learning resource, it draws together information from research, service users, carers and practitioners across both groups. In addition, it gives an overview of the specific knowledge, attitude and skills that social workers need for training at qualifying level and integrates theory with evidence to inform everyday social work practice. Furthermore, case studies and activities encourage reflection and the application of this knowledge to practice situations.

This book provides a definitive critical introduction to service user views and involvement. It addresses both the theoretical and practical issues of service user involvement, and includes initiatives on the impact and outcomes from involvement.

Now in its fourth edition, completely revised and updated, this book continues to offer in-depth coverage spanning both conceptual debates about empowerment and a range of practice issues. The text provides social workers with a clear framework for critical and empowering practice with service users and carers. The author offers an account of the development of empowerment and participation in practice, considering all dimensions, from work with individuals and groupwork, through to organisational, community and political aspects. The clarity and accessibility, as well as new examples reflecting varied global contexts and material on empowering children and adults, make it an essential resource at all levels of study. New to this Edition: - Strong emphasis on the needs of service users and a clear focus on how social workers may encourage service user and carer prticipation - Internationally diverse case studies and practice examples, reflecting global concerns as well as the changing service and practice terrains in the UK - New and extended material on empowering children and adults

Written by a collection of experts in the field, this important new text provides a critical and constructive analysis of the ways in which service users and carers engage with health and social care services. Covering topics such as the importance of terminology, wellbeing and resilience and the notion of tokenism, and enhanced by a wealth of first-hand experiences and creative work by a range of service users and carers, the text examines how different forms of collaboration, participation and involvement (or lack of it) have contributed, and continue to contribute, to service development and the expansion of participant movements. With a strong focus on retrospective as well as prospective analysis, it encourages the reader to learn from both historical and current developments in service user and carer involvement in order to anticipate and inform future directions. This engaging and inspiring text is key reading for students on undergraduate and postgraduate social work programmes, as well as practitioners looking for a fresh new perspective.

Skills lie at the heart of all actions of a social worker, and inform all aspects of practice – from drawing on vital theoretical and ethical frameworks to applying the law and research findings to particular situations. This user-friendly and logically organised text book brings together in one place all the vital skill sets which students need to acquire in order to qualify as social workers. It reflects current practice frameworks and addresses a wide range of skills including communication and relationship building, professional writing, ethical practice, assessment and reflection. his engaging and practical book is essential reading for social work students taking skills and practice modules as well as being a critical tool for practitioners looking to enhance their skills in social work practice.

"Melanie Parris provides an excellent introduction to social work, dealing with important aspects of social work values, basic areas of knowledge and vital key skills. Her writing is clear and student-friendly with many examples from practice and encouragement for the reader to develop understanding using active learning." Robert Adams, Emeritus Professor of Social Work, Teesside University, UK "This practice focused text clearly draws upon the many years of experience the author has of social work education ... It will be of great help to students who need to integrate theoretical understanding with practical experience and develop core skills. The structure is inclusive and the language accessible. Each chapter has clear learning objectives enabling time pressed learners to focus on particular aspects of professional practice they will encounter in placement." Madeleine Howe, Faculty Head of Quality and Standards, University of Gloucestershire, UK "A very practical and accessible introduction to some of the key concepts and notions which are needed by practitioners in social work. This book helpfully explores the relationship between social work and social care, setting social work in a broader context ... It addresses a spectrum of relevant issues such as communication, collaboration and working with service users whilst encouraging more critical and analytical thinking with a wealth of 'Pause for Thought' exercises." Georgina Koubel, Senior Lecturer, Canterbury Christ Church University, UK This practical workbook is written for social work students and includes both theory and a range of exercises, providing a good foundation for the knowledge and skills you will need for successful practice learning. A variety of active learning features are integrated throughout the book. These are designed to be worked through in sequence, so that the knowledge and skills gained are steadily developed and consolidated. The four key sections cover: Skills for learning and studying in social work - including setting up study groups, developing a creative approach to learning, making the best use of time and key concepts such as reflection and critical thinking. Social work values - includes a unique personal narrative linking the experiences of disability with developments in the way society views disabled people, the development of the social model of disability and relevant legislation. Key social work values and codes of practice are also explored along with meaningful service user and carer participation. Communication and interpersonal skills - why they are important, what communication skills are and different forms of communication – with a look at the skills required for specific situations with service users. Professionalism in social work - explores the meaning of professionalism and how it applies to social work, plus the key elements of professional behaviour including how to behave professionally and handle emotions including stress. Importantly, the book also looks at working in teams and with other professions, how to use supervision effectively to enhance professional development, keeping safe and strategies for managing risk to self. An appreciation of the needs and views of service users is integrated throughout the book, with contributions from a carer, a student and a social work practitioner.

This exciting new book provides an overview of fifteen different contemporary social work practice settings, spanning across the statutory, voluntary, private and third sectors. It serves as the perfect introduction to the various roles social workers can have and the numerous places they can work, equipping students with the knowledge, skills and values required to work in areas ranging from mental health to fostering and adoption, and from alcohol and drug treatment services to youth offending. Each chapter provides: An overview of the setting, including the role of the social worker, how service users gain access to the service and key issues, definitions or terms specific to the setting Legislation and policy guidance related to the specific setting The key theories and methods related to the setting Best practice approaches and the benefits and challenges of working within the setting Case examples illustrating the application of the information to practice Social work students will find this an invaluable handbook that they will refer to time and again throughout their education and into their assessed and supported year of employment. Contributors: Mark Baldwin, Jo Bell, Jenny Clifford, Jill Chonody, Clare Evans, Benedict Fell, Alinka Gearon, Issy Harvey, Caroline Hickman, Tony Jeffs, Debbie Martin, Malcolm Payne, Justin Rogers, Sue Taplin, Barbra Teater, John Watson, Michele Winter. "It is an excellent student introduction to this diverse profession. Full of information that provides a thought provoking read." Andrew Ellery, Social Care Professional "This book really is an excellent resource for social work students at an introductory level and for preparation for placement levels. It provides a comprehensive overview of a range of service user groups as well as specific issues such as domestic violence, homelessness and substance use. Each section is structured around the policy and legislative context and includes comment on theory, challenges and anti-oppressive practice with case examples to aid learning. The focus on the settings within which social work is practiced is particularly welcome and provides an essential companion to introductory books which look more at values, professional behaviour and skills. The range of different settings covered provides excellent preparation for students about to start a placement. The sections on rehabilitation of offenders and self-harm highlight topics that are often given less attention but may well be encountered by students on placement. I will certainly be including this book as essential reading for students on introductory and practice preparation modules." Allan Rose, Social Work Lecturer, Brunel University, UK

Understanding sensory needs is fundamental for social work and care management practice. Social workers are trained to reflect on their own practice, make useful application of theory and promote anti-discriminatory practice at all times. This book will assist students in identifying people who have a sensory need and enable them to have the knowledge, skills and values to address this. Designed specifically to encourage students to build confidence and develop skills essential to best practice, this book is specifically structured to address all aspects of sensory need.

At a time when the credibility of social work is again being questioned, this book offers a critical approach to the debate concerning the reliability and validity of the evidence, research and knowledge that underpins professional social work practice. It critiques the notion of ′evidence′ and argues that ′knowledge′ is a much broader, more appropriate concept to consider. There is analysis of the different components and sources of this knowledge and an exploration of the often discordant interface between practice and knowledge. Finally, it supports the view that knowledge can be actively developed and tested by a range of people.