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BOOK EXCERPT:
Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.
Product Details :
Genre |
: Business & Economics |
Author |
: Arlene Uhl |
Publisher |
: Penguin |
Release |
: 2007-05-01 |
File |
: 340 Pages |
ISBN-13 |
: 9781440696947 |
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BOOK EXCERPT:
-- Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult peopl, from strangers and co-workers to friends and family, by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. --?Includes tactics on diffusing tense encounters in any situation?Features tips for 'cutting the cord' when personal relationships become too difficult.
Product Details :
Genre |
: Electronic book |
Author |
: Arlene Matthews Uhl |
Publisher |
: |
Release |
: 2007 |
File |
: 311 Pages |
ISBN-13 |
: 1336104848 |
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BOOK EXCERPT:
Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
Product Details :
Genre |
: Psychology |
Author |
: Brandon Toropov |
Publisher |
: Penguin |
Release |
: 1997 |
File |
: 2 Pages |
ISBN-13 |
: 0028615972 |
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BOOK EXCERPT:
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
Product Details :
Genre |
: Business & Economics |
Author |
: Robert Bacal |
Publisher |
: Penguin |
Release |
: 2000 |
File |
: 374 Pages |
ISBN-13 |
: 0028633709 |
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BOOK EXCERPT:
Product Details :
Genre |
: |
Author |
: Macmillan General Reference Staff |
Publisher |
: MacMillan Publishing Company |
Release |
: 1998-07-01 |
File |
: Pages |
ISBN-13 |
: 0028651316 |
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BOOK EXCERPT:
Product Details :
Genre |
: Business & Economics |
Author |
: Alan Axelrod |
Publisher |
: McGraw-Hill Companies |
Release |
: 1999 |
File |
: 166 Pages |
ISBN-13 |
: 9701023609 |
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BOOK EXCERPT:
Are YOU a difficult person? We have a test - you will find out what behaviors you might have that MIGHT be seen as difficult by others. This book is about understanding yourself and making a positive difference in your interactions with others.
Product Details :
Genre |
: Psychology |
Author |
: Joseph E. Koob |
Publisher |
: Difficultpeople.org |
Release |
: 2007 |
File |
: 164 Pages |
ISBN-13 |
: 0741440180 |
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BOOK EXCERPT:
This book is about what YOU as a manager and leader bring to the table. It addresses two key questions: Is your leadership conducive to a positive work environment with few personnel concerns; and, when concerns do arise, are you prepared to handle them effectively and efficiently? The first part of this book focuses on avoiding difficulties through knowledgeable and inspired leadership. Part II of this work will demonstrate how to apply your personal strengths and your management and leadership skills to working successfully with difficult personnel concerns and in difficult situations.
Product Details :
Genre |
: Business & Economics |
Author |
: Joseph Koob |
Publisher |
: Difficultpeople.org |
Release |
: 2008 |
File |
: 260 Pages |
ISBN-13 |
: 0741446618 |
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BOOK EXCERPT:
This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people, what makes them tick, and the skills you use to change these encounters for the better.
Product Details :
Genre |
: Self-Help |
Author |
: Joseph E. Koob |
Publisher |
: Difficultpeople.org |
Release |
: 2008-05 |
File |
: 204 Pages |
ISBN-13 |
: 0741446847 |
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BOOK EXCERPT:
Caring for Difficult Patients: A Guide for Nursing Professionals, by Dr. Joseph Koob with Dr. Pam Koob provides a comprehensive perspective on how to work with difficult patients and situations that is relevant to all health-care professionals.
Product Details :
Genre |
: Communication in nursing |
Author |
: Joseph E. Koob |
Publisher |
: Difficultpeople.org |
Release |
: 2007 |
File |
: 172 Pages |
ISBN-13 |
: 0741437686 |