Hospital visitation is a vital part of any churchs ministry. Written for the divinity student, the beginning or experienced pastor, and the lay person, this helpful handbook offers comprehensive guidance on many important aspects of pastoral care of the hospitalized.

Hospitalization is often as dismaying and frightening for family members as it is for the patient. And despite a heartfelt desire to understand what is happening and to comfort a sick or injured loved one, too often relatives and friends feel helpless and marginalized by the hospital system. This valuable book is the first to assist families and friends of adult patients to navigate the unfamiliar and intimidating territory of the hospital. It spells out in the clearest terms how a family can form a partnership with medical providers to ensure the best patient care possible. Patrick Conlon's inspiration for the book was the sudden, frightening hospitalization of his longtime partner, Jim, and his personal struggle to develop a useful role for himself as a caregiver. Here he provides the handbook he wishes he'd had when Jim was admitted to the hospital. Conlon offers encouragement, proven strategies, and straightforward advice--all with the goal of empowering others to become successful care partners at the bedside of their loved ones. Special features of the book: --Simple dos and don'ts to help you help your loved one and interact with hospital professionals--Handy tear-out checklists to fill in when consulting a surgeon, preparing for discharge, making a complaint, updating family and friends, and planning important meetings--Definitions of hospital jargon--terms, abbreviations, euphemisms, an acronyms--Sidebars with interesting facts: Can cell phones interfere with sensitive medical equipment? Why don't British doctors wear neckties? What's the average length of stay in an ICU?--Easy-to-use caregiver's chart and diary

The essential healthcare guide to doing more with existing resources The healthcare industry faces foundational challenges to how it sustains itself. As the gap between cost and revenue continues to widen, and as cost-effectiveness remains an elusive imperative, the question persists: how can healthcare organizations do more with the same resources? The Hospital and Clinic Improvement Handbook is a practical guide to how operations management -- in particular Lean and the Theory of Constraints (TOC) -- can rapidly advance value and performance in any healthcare organization. Utilizing a systems approach that will be relevant for healthcare managers and executives, it unpacks and demystifies concepts such as performance measures, operations, quality, cost accounting, pricing, and value enhancement, all as they relate to eliminating waste and non-value-adding activities. Enriched with dozens of examples and building on the authors' experience teaching and refining these concepts for healthcare, this text is an essential guide for executives and managers across the industry.

Hospitality in hospitals today is the need of the hour, however it is the most neglected aspect in hospitals in India. This book provides structured and detailed exposition on hospital and health care administration emphasizing on optimum utilization of resources and cost-effective health care services ensuring quality of care. The practical experience in the health sector has been put into paper in the form of this book with the purpose: • To improve the delivery of health services by improving administration through education, system flowcharts, record maintaining. • To gain specific understanding of the nature and orientation of employee in the health care industry, their attitude, motivation, commitment, professional growth. • To understand the practical aspects of these techniques for application to health industry. • To gain awareness of the various management technique s and methods like manpower planning, job techniques, work assessment, employee and patient counselling, cost-effectiveness analysis, marketing planning, NABH preparation. Flowcharts, pictures, tables and schematic illustrations present the practical implementation of various steps and methodologies of health services Presentation of various management techniques and methods like manpower planning, job techniques, work assessment, employee and patient counselling, cost-effectiveness analysis, marketing planning, NABH preparation