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BOOK EXCERPT:
Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
Product Details :
Genre |
: Technology & Engineering |
Author |
: Christine Leitner |
Publisher |
: AHFE Conference |
Release |
: 2024-07-24 |
File |
: 313 Pages |
ISBN-13 |
: 9781964867199 |
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BOOK EXCERPT:
This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Product Details :
Genre |
: Technology & Engineering |
Author |
: Tareq Z. Ahram |
Publisher |
: Springer |
Release |
: 2016-07-26 |
File |
: 356 Pages |
ISBN-13 |
: 9783319419473 |
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BOOK EXCERPT:
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Product Details :
Genre |
: Technology & Engineering |
Author |
: Christine Leitner |
Publisher |
: Springer Nature |
Release |
: 2021-07-02 |
File |
: 529 Pages |
ISBN-13 |
: 9783030808402 |
eBook Download
BOOK EXCERPT:
This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Product Details :
Genre |
: Technology & Engineering |
Author |
: Jim Spohrer |
Publisher |
: Springer Nature |
Release |
: 2020-07-09 |
File |
: 334 Pages |
ISBN-13 |
: 9783030510572 |
eBook Download
BOOK EXCERPT:
This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human–computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2017 International Conference on The Human Side of Service Engineering, held on July 17–21, 2017, in Los Angeles, California, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.
Product Details :
Genre |
: Technology & Engineering |
Author |
: Louis E. Freund |
Publisher |
: Springer |
Release |
: 2017-06-16 |
File |
: 247 Pages |
ISBN-13 |
: 9783319604862 |
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BOOK EXCERPT:
If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.
Product Details :
Genre |
: |
Author |
: Louis Freund |
Publisher |
: AHFE International (USA) |
Release |
: 2019-07-19 |
File |
: 660 Pages |
ISBN-13 |
: 9781495120916 |
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BOOK EXCERPT:
Product Details :
Genre |
: Engineering |
Author |
: |
Publisher |
: |
Release |
: 1924 |
File |
: 1308 Pages |
ISBN-13 |
: UOM:39015009238000 |
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BOOK EXCERPT:
Product Details :
Genre |
: Mining schools and education |
Author |
: James Furman Kemp |
Publisher |
: |
Release |
: 1918 |
File |
: 22 Pages |
ISBN-13 |
: OSU:32435006079396 |
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BOOK EXCERPT:
Product Details :
Genre |
: Hospitals |
Author |
: Rod Clelland |
Publisher |
: |
Release |
: 1974 |
File |
: 248 Pages |
ISBN-13 |
: UOM:39015003815902 |
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BOOK EXCERPT:
Product Details :
Genre |
: Coal trade |
Author |
: |
Publisher |
: |
Release |
: 1914 |
File |
: 636 Pages |
ISBN-13 |
: UIUC:30112065824192 |