This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. - Easy-to-read style provides practical information, hints, and tips. - Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. - Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. - Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. - Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. - Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. - Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. - Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. - Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. - Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. - Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

"This book is easy to read and has relevant content for student midwives, with inclusion of reflective activities which are clear and appropriate. I particularly like the vignette’s which are relevant and explore the challenges that midwives face. The script-like format of these adds a further layer to the narratives, and the inclusion of non-verbal communication as well is excellent. This will be an essential text for all student midwives." Mary Beadle, Midwifery Lecturer, Faculty of Health and Social Care, University of Hull, UK "Communication Skills for Midwives is a unique book that focuses not only on fundamental communication issues, but goes much further by including the many difficult and tricky issues experienced within contemporary midwifery practice. This much needed text provides detailed and comprehensive information which is reinforced by illustrations, vignettes and activities that engage the reader from the beginning. This is an excellent resource for students, practitioners and educators." Nicky Clark, Lead Midwife for Education, University of Hull, UK "This book covers many poignant examples of difficult and challenging communication that midwives face in everyday practice ... It covers both every day aspects of care such as facilitating choice and less common experiences like responding to domestic violence … This book is unique and would be good bedtime reading for any midwife!" Tandy Deane-Grey, Senior Midwifery Lecturer, University of Hertfordshire, UK "This comprehensive and reader friendly text ... utilises a variety of strategies to aid understanding and application to practice. Each chapter has clear aims to address a challenging situation that readers will readily identify with and provides an excellent mix of vignettes, reflective activities, text and diagrams to support the development of knowledge and skills ..." Heather Passmore, Senior Lecturer, UCS, UK This is the first book on communication skills to explore the more challenging contexts and circumstances that midwives encounter in practice. As these occur infrequently and often unexpectedly in the daily practice of many midwives, they may find it difficult to communicate effectively to alleviate the situation. Knowing what to say and how to say it is part of this dilemma. The book uses case vignettes, reflective questions, illustrations, tools and techniques to provide the evidence base needed to cope effectively in a range of situations by offering support to enhance your communication skills. Communication Skills for Midwives explores challenges relating to: Negotiating with others within inter-professional and inter-agency teams Working with minority groups Breaking significant news when labour threatens the life of a baby Telling parents that their baby has an abnormality Coping with loss and bereavement Addressing issues of domestic abuse Importantly the book provides information on how thoughts and feelings may be expressed both through body language and in words. Taking a practical and problem solving approach, the book will help you to enhance your learning and improve interaction with your colleagues, the women you care for and their families.

Easy to read and highly practical, Leddy & Pepper’s Conceptual Bases of Professional Nursing, 8th Edition provides a broad overview of the nursing profession, addressing philosophical, developmental, sociocultural, environmental, political, health care delivery, and leadership issues vital for career enhancement. The author covers professional nursing roles and client care issues, stimulate nurses to learn more about presented content, and present strategies to deal with the emotional and ethical dimensions of professional practice. Updated to reflect the latest advances in the field, the Eighth Edition now includes real life clinical scenarios and introduces students to the complex environment of nursing practice today through Hood’s Professional Nurse Contributions Model, which synthesizes the affective, cognitive, behavioral, and psychomotor domains of professional practice. Also new is a unique online Interactive Literature Assessment Tool that gets students thinking critically about the relationship between issues discussed in current journal articles and their future nursing careers. This edition also offers an expanded student resource program, which is customizable to the student’s level of practice expertise.

Make a smooth transition from nursing school into the practice setting with Nursing Today, 11th Edition! With this book, you will gain a solid understanding of the issues and trends that affect the nursing profession. Not only will you graduate with patient care skills, but you will advance your career with insights into writing a resume, interviewing, finding a job, and obtaining specialty certifications. This edition takes a deeper look into topics such as workplace bullying, conflict management, cultural and spiritual awareness, and the new question types found on the Next Generation NCLEX® examination. Written by well-known nursing educators JoAnn Zerwekh and Ashley Zerwekh Garneau, this easy-to-read text prepares you for success on the NCLEX-RN® exam and in professional nursing practice. - Thorough coverage prepares you for a professional career with an introduction to historical and present-day nursing as well as legal, ethical, political, and workplace issues. - Learning objectives, humorous cartoons, and a pithy quote introduce the content in each chapter. - Critical Thinking boxes ask you to apply your knowledge to the practice setting. - Coverage of QSEN competencies addresses effective communication, team building, evidence-based practice, patient safety, and quality assurance. - Tips for transitioning into the workplace are included in chapters such as NCLEX-RN® Exam and the New Graduate, Employment Considerations: Opportunities, Resumes, and Interviewing; and Mentorship, Preceptorship, and Nurse Residency Programs. - Career advancement tools include time management, communication and delegation, how to write an effective resume, interviewing tips, guidelines for using social media, attaining certification in a nursing specialty, and self-care strategies. - Evidence-Based Practice boxes summarize practice Issues, implications for nursing practice, and the references for the evidence. - Research for Best Practice boxes highlight the research evidence that supports clinical practice.

Learn to provide personal care and professional support in a variety of health care settings! Sorrentino's Canadian Textbook for the Support Worker, 5th Edition helps you build the skills you need to succeed as a PSW (personal support worker). Illustrated, step-by-step guidelines to 93 procedures show how to perform your role safely and effectively. New to this edition are more case studies plus coverage of the latest issues relating to supportive care in long-term care facilities, hospitals, and home care. Written by Sheila Sorrentino, Leighann Remmert, and Canadian educator Mary Wilk, this text is known for its easy-to-understand approach, superb photographs, and comprehensive coverage. It's no wonder that Sorrentino's is the #1 book used by students in support worker programs across Canada. - NEW! Thoroughly updated content addresses top-of-mind issues such as the use and misuse of social media, bullying and abuse, the concept of professionalism, working on interprofessional teams in health care settings, shiftwork, and more. - NEW! Enhanced illustrations reflect Canada's diversity and depict new content and important procedures. - NEW! Updated chapter organization groups together body systems and anatomy chapters for easier accessibility. - NEW! Additional coverage of the Personal Support Workers' scope of practice includes topics such as what to do when asked to work outside of your scope of practice, consequences of not following the scope of practice, and more. - NEW! More case studies and procedures are added to address the PSW's expanding scope of practice. - NEW! Greater coverage of the roles played by other health team professionals describes how this impacts PSWs working on these teams, including topics such as delegation, professional conduct, and more.

Get the foundation you need to be a successful support worker in both community and institutional settings with Mosby's Canadian Textbook for the Support Worker, 4th Edition. With a clear student-friendly approach and step-by-step descriptions, this text walks readers through all the information and skills that support workers (including resident care aides and health care aides) need to master to perform their role safely and effectively. Numerous full-colour illustrations, photographs, and tables are combined with real life case studies, examples, and insightful feature boxes to provide an outstanding learning experience. This new edition also features a new chapter on working in acute care; updated content reflecting the latest trends, issues, and practice standards; and a full assortment of online learning resources. With all this included in one great book, it's no wonder that Mosby's is the #1 text used by support worker programs across Canada. Comprehensive coverage guides readers through all information and skills needed by today's support worker. Student-friendly writing style enables readers to easily grasp the material. Providing Compassionate Care boxes highlight the caring aspect of the support worker role. DIPPS icons appear throughout the text to remind readers of the principles of support work: respecting and promoting their client's Dignity, Independence, Preferences, Privacy, and Safety. Focus on Communication boxes offer guidelines for how to clearly communicate with residents and avoid comments that might make them uncomfortable. Promoting Safety and Comfort boxes emphasize the importance of the patient's or resident's safety and comfort. Focus on Children and Older Adults boxes provide age-specific information about special needs, considerations, and circumstances of children and older adults. Focus on Long-Term Care and Home Care boxes highlight information vital to providing competent care in the long-term and home care settings. Teamwork and Time Management boxes feature specific guidelines to help nursing assistants work most efficiently whether independently or as part of the health care team. Supporting boxes present scenarios about particular clients and discuss how support workers make decisions and solve problems. Think About Safety boxes provide clear, concise, easy-to-follow advice on how to provide safe care to clients of all ages. Case Study boxes apply some of the concepts discussed in the text to real-life examples of support workers and clients. Focus on Home Care boxes highlight information necessary for safe functioning in the home setting. Respecting Diversity boxes cover the influence of culture on health and illness practices and the importance of sensitivity to cultural diversity in support work. Chapter review questions test reading comprehension of the learning objectives established at the beginning of each chapter.

PART ONE 1. Values - what older people have told us 2. Policy and politics (disadvantaged) 3. Sociology (disadvantaged) 4. Person-centred care PART TWO 5. Communication 6. Promoting dignity and compassionate care for older people in hospital 7. Assessment and care planning 8. Involving relatives and carers 9. Advocacy and rights 10. Protecting older vulnerable adults 11. Inter-professional working PART THREE 12. Lifestyle (major physical and mental health risks) 13. Promoting mental health and wellbeing 14. Promoting physical health 15. Transitions 16. Palliative care, death and bereavement 17. Medicines, concordance 18. The homeless 19. Life in care 20. Social networks Conclusion Glossary References

This book encourages health professionals to reconceptualise their practice in the light of the fact that their patients are deteriorating and dying, supporting them in their dichotomous role which involves affirming that person's life whilst acknowledging that that life is ending. Professionals are encouraged to think laterally, to be creative in their use of their core skills, and to use their life skills and experience to change the focus of their interventions. By making these changes, those involved with caring for the dying will be able to address issues related to burnout and feeling de-skilled. The authors share their considerable experience with the reader - what works for both patient and carer/professional when working in this field. By providing workable solutions, they empower those in disempowering situations, such as when working with terminally ill children and adults. The book is truly holistic and client-centred in its approach, upholding the philosophy of palliative care. Aimed at all who interact with children and adults who have a life-limiting condition or who are dying Offers practical examples of approaches to dilemmas and emotional issues commonly face by those working in palliative care Encourages professionals to think laterally, to be creative in their use of core skills, and to use their life skills and experience to change the focus of their interventions Moves the emphasis away from the medical model to the emotional and spiritual influences on quality of life Offers clear, workable guidelines and demonstrates practical solutions, based on proven theory and experience, to problems encountered on a day-to-day basis by patients and those coming into contact with them

"This book is a thorough and relevant first step for health professionals to learn about mental health disorders among children and adolescents, from diagnosis to treatment to resources and prevention." -Richard H. Carmona, MD, MPH, FACS 17th Surgeon General of the United States (From the Foreword) Updated with new research findings and best evidence-based practices, the third edition of this quick-access guide aids practitioners in preventing, screening, diagnosing, and managing children and adolescents who present with mental health symptoms and disorders. This new edition describes key changes in the field with an emphasis on trauma and stressor-related disorders, cognitive behavioral therapy/skills building, suicidal and self-harming behaviors, substance abuse disorders, prescribing antidepressants to youth, and promoting mental health in schools. New and updated screening tools, instruments, and interventions add to the therapeutic arsenal, along with diagnostic criteria, case studies, and risk factors. In addition, this guide delivers new information on care for the caregiver and new technologies to enhance life balance. The third edition continues to deliver the essential "nuts and bolts" of evidence-based content in a practical and user-friendly format. Grounded in DSM-V criteria and diagnoses, with a holistic view of the patient, this guide contains a wealth of resources, including screening tools, parent/patient handouts, and other resources to educate families about mental health disorders and ways to foster patient wellness. New to the Third Edition: Describes new evidence-based programs to enhance mental health and well-being Presents updated educational materials for families and caregivers Featured chapters: Evidence-based Assessment and Management of Trauma and Stressor Related Disorders Evidence-based Assessment and Management of Adverse Childhood Experiences Evidence-based Assessment and Management of Substance Abuse and Addiction Spectrum Evidence-based Assessment and Management of Anxiety Disorders Evidence-based Assessment and Management of Depressive Disorders Promoting Mental Health in Schools Self-Care for Clinicians Who Care for Children and Adolescents with Mental Health Problems Key Features: Provides a tool kit for healthcare professionals to enhance care and improve outcomes Contains a variety of valid and reliable screening tools for mental health disorders in children and teens Addresses concise, evidence-based assessment and management guidelines Includes downloadable access to patient education handouts, resources, and a variety of other resources for children, teens, and parents