Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance. Identify "drama" barriers and help your employees break free to experience higher personal effectiveness and increased productivity Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA When you're in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.

Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.

Choice. Power. Speed. Today's leaders continually face these forces. But with too many choices, too much power, and too much speed, leaders often make decisions in a heightened state of emotion (and drama). Hasty decisions are often poor ones and in this climate there is no place to hide. Privacy is a thing of the past; the days of covering up or ignoring a problem are over. In today's transparent culture, the decision making of leaders is more vulnerable then ever-and it is more critical than ever to get it right. Marlene Chism's No-Drama Leadership introduces just the model the corporate world needs. Using case studies, checklists, and examples from various levels of hierarchy in leadership and from a variety of industries, Chism introduces the mindset shifts and practical skills needed to develop enlightened leaders, whose decision making flows from a much more grounded and aligned place. You will learn how to: Identify the signs of misalignment Increase your leadership effectiveness Use four quadrants of change as a catalyst for leadership growth Increase employee engagement Tap into the gifts and talents of your employees Communicate strategically Create a culture of accountability Increase innovation and productivity through empowerment Today's leader needs more than position, power, or business acumen. Today's leader needs more than self-management, communication skills, or emotional intelligence. We need leaders who are aligned, aware, and accountable, who balance choice and power with wisdom and responsibility-leaders who embrace and embody both the inner game of leadership growth with the outer game of business results, modeling both the mindsets and actions that transform the cultures they lead.

Are you responsible for creating a leadership training program for your organization, but don’t know where to start? Do you already have experience in developing leadership training programs, but want to improve the efficacy of your current offering? Either way, Leaders – Start to Finish offers detailed, specific insight and instructions on how to develop highly effective leadership training programs that will produce engaged and authentic leaders in your organization. Within the framework of providing detailed, workable, real-world suggestions and examples for building or improving your leadership program, some of the specific topics covered in Leaders – Start to Finish include: developing authentic, engaged leaders closing the gap on generational leadership utilizing leadership competencies developing strategic and tactical plans planning for smooth, efficient succession developing human capital leading with integrity, values, intuition, and stronger ethics building stronger teams managing the talent cycle becoming an influential leader incorporating the “three P’s” – purpose, passion and performance – into your leadership training an overview of current leadership trends. With numerous case examples from the real world, as well as checklists, discussion questions, practical exercises, training tips, and more, Leaders – Start to Finish gives you everything you need to create a professional, effective, efficient leadership training program, whether you’re starting from scratch or are interested in improving your current training protocols.

The Yearbook of Experts, Authorities & Spokespersons started in 1984 as the Talk Show Guest Directory. Mitchell P. Davis won the Georgetown University Bunn Award for Excellence in Journalism and graduated from their business school. Started his PR business in 1984 with publication of the Talks Show Guest Directory. Served on the board of the National Association of Radio Talk Show Hosts. Now in it’s 37 annual edition the Yearbook of Experts, Authorities & Spokespersons has been requested by tens of thousands of journalists. See and download a free copy of the 37th Yearbook of Experts at www.ExpertBook.com -- his website: www.ExpertClick.com hosts all the expert profiles and hundreds of thousands of news releases. His resources are loved by the new media. --- The New York Times called it: 'Dial-an-Expert.' The Associated Press called it: 'An Encyclopedia of Sources,' and PRWEEK called it: 'a dating service of PR.' He also founded The News Council, to help non-profit groups use the power of his networking.

Thoughts, advice, and stories from 40 successful women across a variety of careers—from authors to actresses, CEOs and professors—encouraging women to support each other in the workplace and in life—along with action plans on how all women can work together to break free from the binds of gender inequality. Women worldwide are breaking their silence—coming forward against the men that have oppressed and abused them in the #MeToo movement. It’s an exciting, liberating moment time of female empowerment—but now we have to relearn how to connect with each other. Instead of supporting each other through the challenges of a traditionally male-dominated working world, millions of women have experienced the polar opposite. Studies show that 30% of workplace bullies are female—employing tactics such as cyber bullying, verbal attacks, gossiping, and shunning to use against each other—and many women have garnered “mean girl” reputations as competitive and unsupportive in the workplace. Inside the galvanizing In This Together, 40 successful and eminent women from a wide range of fields show us how much we can achieve if we embrace our collective power and strength, instead of competing against each other—such as learning new skills to advance in our careers and ultimately earn more money, working to dramatically increase the number of women in leadership positions, and even recruiting men to take up workplace equality as their own impassioned cause. Empowering, stirring, and actionable, In This Together is an indispensable addition to every modern woman’s arsenal in our continued fight for the opportunities we deserve.

Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn't the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three As:” aggression, avoidance, and appeasing. “These coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it's all avoidance,” says Chism. In this book she shows how to fearlessly deal with conflict head-on by expanding your conflict capacity. Conflict capacity is a combination of three elements. The foundation is the Inner Game—the leader's self-awareness, values, discernment, and emotional integrity. The Outer Game is the skills, tools, and communication techniques built on that foundation. Finally, there's Culture—the visible and invisible structures around you that can encourage or discourage conflict. Chism offers exercises, examples, and expert guidance on developing all three elements. Leaders will discover techniques to increase leadership clarity, identify obstacles, and reduce resistance. They'll develop powerful skills for dealing with high-conflict people and for initiating, engaging in, and staying with difficult conversations. Readers will learn that when they see conflict as a teacher, courageously face it, and continually work on transforming themselves, they can get the resolution they are seeking. They can change minds.

Lessons in Library Leadership: A Primer for Library Managers and Unit Leaders takes on the topic of management positions within libraries and how many of them are filled by candidates with no formalized training. This lack of preparation often leads to added stress as they scramble to learn how to lead, to formulate departmental goals, to conduct effective assessment, to think and plan strategically, to counsel employees, and much more. This book will serve equally as a primer for librarians new to management and those needing a refresher in basic management concepts. Seasoned managers may also look to this guide as a quick reference resource covering multiple management subjects. The contents of the monograph include basic concepts, real word examples/case studies, and bibliographic information for further management skill development. - Ideal for both new and currently practicing library managers and leaders - Written from a librarian's point of view - Includes examples directly related to libraries - Combines theory and real-world examples in new and innovative ways

The post-pandemic era has brought about significant disruptions to the human resources management function, exacerbating existing challenges such as labor shortages and global skills gaps. As a result, effectively managing employee engagement and productivity in a multigenerational workforce has become more challenging than ever. Enhancing Employee Engagement and Productivity in the Post-Pandemic Multigenerational Workforce, editors Even and Christiansen provide a holistic perspective on the changing global landscape of human resources management. The book offers practical insights and strategies for managing employee engagement and productivity in a multigenerational workforce, including DEI, work-life balance, job satisfaction, and hiring and retention practices. Targeting academic scholars in the human resource management sphere, this publication offers a contemporary resource that addresses the current challenges faced by businesses and organizations. Whether you're a scholar-practitioner or graduate student, this book provides a comprehensive guide to navigating the post-pandemic multigenerational workforce and enhancing employee engagement and productivity.

Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.